Firehouse Subs Palisade Avenue
41 W Palisade Ave, Englewood
(201) 731-3148
Recent Reviews
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41 W Palisade Ave, Englewood
(201) 731-3148
Food was great. Customer service could be a little better.
Atmosphere: 4
Food: 5
Service: 4
I ordered 4 subs from this location, each extra toasted. I received my order with all 4 subs not toasted at all. For those who’ve ordered here, you know these subs do not taste the best without being toasted. On top of that, the worker was giving my family member, who I asked to pick up the order, a hard time. EACH sub comes with up to 2 dressings/sauces, and I ordered 4 subs, so I told my sister to ask for 8 oil & vinegars when she went in. This would make sense as there’s 2 dressings per sub, and I ordered 4 total. 2 x 4 is 8, it’s simple math. The worker was not helpful to my sister and told her she could not get 8, giving her ONE instead. How could you give a customer 1 oil & vinegar for 4 sandwiches? The whole atmosphere and service from the workers was unprofessional and overall weird.
Atmosphere: 3
Food: 4
Service: 1
The lady and the gentleman working lunch on Nov 17th - Fantastic people! Thank you so much for being helpful. The subs were amazing.
Food: 5
Service: 5
I was here at 11/04/2025. The customer service I received from the cashiers were terrible. The moment I walked in I didn’t even get a greeting like good evening and I was met with attitude. The food was ok,but these people should learn respect if they want to attract new customers.
Atmosphere: 2
Food: 4
Service: 2
The menu had creative options.
The breakfast omelets are fluffy and delicious.
Cool service
Atmosphere: 5
Food: 5
Service: 5
I love how creative their seasonal menu items are.
I love firehouse subs, especially the hook and ladder. The only drawback is that the closest one is 93 miles away, so I go there every couple of weeks.
Atmosphere: 5
Food: 5
Service: 5
We always have a good experience here whenever we order. We usually use their app, place the order and when we arrive , it's fresh, correct and the staff is very professional & friendly. Happy they are here in Englewood!
Restaurantji Recommends
This place is dirty never get ur order right they need to go out of business the employees cant read
The food is excellent and the service was on time
Good subs, clean bathroom, and an excellent soft drink machine.
Do yourself a favor and stay away from this place
Atmosphere: 3
Food: 4
Service: 1
I am surprised by how consistently the MANAGER at this location is in a TERRIBLE state of mind- blatantly disrespecting the other employees and now I’ve witnessed his brash behavior towards paying customers.
Atmosphere: 2
Food: 2
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