Firehouse Subs Palisade Avenue

I love firehouse subs, especially the hook and ladder. The only drawback is that the closest one is 93 miles away, so I go there every couple of weeks.

We always have a good experience here whenever we order. We usually use their app, place the order and when we arrive , it's fresh, correct and the staff is very professional & friendly. Happy they are here in Englewood!

This place is dirty never get ur order right they need to go out of business the employees cant read

The food is excellent and the service was on time

Good subs, clean bathroom, and an excellent soft drink machine.

Do yourself a favor and stay away from this place

Atmosphere: 3

Food: 4

Service: 1

I am surprised by how consistently the MANAGER at this location is in a TERRIBLE state of mind- blatantly disrespecting the other employees and now I’ve witnessed his brash behavior towards paying customers.

Atmosphere: 2

Food: 2

This used to be a great place for a long time, now something's changed;
second time in a row I had to wait forever and they got my order wrong...
Hope you enjoy my generous tip now that I'll never see you again

Service: 1

They really don't know how to make a sandwich.

Atmosphere: 1

Food: 1

Service: 1

The guy at the register was an uncourteous person was being confrontational because I asked for a cold sandwich and because they gave me it hot and I wanted it cold he had an attitude and didn’t want to exchange it for a cold one I had to buy another sandwich. and I shouldn’t have had to buy another sandwich on top of the three I paid $54 for through the app. They could’ve just made me a cold sandwich and what gets me is if you’re selling cold sandwiches the option should be asked if you want it hot not if you want it cold.

Atmosphere: 1

Food: 1

Service: 1

Avoid this eatery if you can , consistently bad food , condescending attitude of the staff really irks especially when they have zero customer service skills who cannot follow written instructions in orders , verbal or online . They will ‘forget ‘ to include upsell add in’s like bacon or cheese etc especially in take out items now . Please heed and avoid this miserable place or at the very least open up the sandwich and ensure you are getting what you ordered and paid for .

Atmosphere: 1

Food: 2

Service: 1

Mostly sandwiches good however the staff especially spanish staffs using slang to customer because they thought foreign costumer can not speak Spanish. Bery unprofessional and rude.
Even if good taste, never wend to visit here again.

Very very very poor services.

Atmosphere: 1

Food: 3

Service: 1

The Sandwich was Delivered. They lost a customer.
GM served me and I gave him a $50 dollar bill. He said he can’t except it because it’s old.and the Bank said he can’t take it.
Then he was going to cancel my order. So I gave him another $50 then he took it.
I bet if I was with my business suit on he would’ve took.
I won’t go back there again.
First & Last

Atmosphere: 3

Food: 5

Service: 1

The Sandwich was Delivered. They lost a customer.
GM served me and I gave him a $50 dollar bill. He said he can’t except it because it’s old.and the Bank said he can’t take it.
Then he was going to cancel my order. So I gave him another $50 then he took it.
I bet if I was with my business suit on he would’ve took.
I won’t go back there again.
First & Last

Atmosphere: 3

Food: 5

Service: 1

Steak sandwich is excellent good a must try

Atmosphere: 5

Food: 5

Service: 5