Firehouse Subs Palisade Avenue

Do yourself a favor and stay away from this place

Atmosphere: 3

Food: 4

Service: 1

I am surprised by how consistently the MANAGER at this location is in a TERRIBLE state of mind- blatantly disrespecting the other employees and now I’ve witnessed his brash behavior towards paying customers.

Atmosphere: 2

Food: 2

This used to be a great place for a long time, now something's changed;
second time in a row I had to wait forever and they got my order wrong...
Hope you enjoy my generous tip now that I'll never see you again

Service: 1

They really don't know how to make a sandwich.

Atmosphere: 1

Food: 1

Service: 1

The guy at the register was an uncourteous person was being confrontational because I asked for a cold sandwich and because they gave me it hot and I wanted it cold he had an attitude and didn’t want to exchange it for a cold one I had to buy another sandwich. and I shouldn’t have had to buy another sandwich on top of the three I paid $54 for through the app. They could’ve just made me a cold sandwich and what gets me is if you’re selling cold sandwiches the option should be asked if you want it hot not if you want it cold.

Atmosphere: 1

Food: 1

Service: 1

Avoid this eatery if you can , consistently bad food , condescending attitude of the staff really irks especially when they have zero customer service skills who cannot follow written instructions in orders , verbal or online . They will ‘forget ‘ to include upsell add in’s like bacon or cheese etc especially in take out items now . Please heed and avoid this miserable place or at the very least open up the sandwich and ensure you are getting what you ordered and paid for .

Atmosphere: 1

Food: 2

Service: 1

Mostly sandwiches good however the staff especially spanish staffs using slang to customer because they thought foreign costumer can not speak Spanish. Bery unprofessional and rude.
Even if good taste, never wend to visit here again.

Very very very poor services.

Atmosphere: 1

Food: 3

Service: 1

The Sandwich was Delivered. They lost a customer.
GM served me and I gave him a $50 dollar bill. He said he can’t except it because it’s old.and the Bank said he can’t take it.
Then he was going to cancel my order. So I gave him another $50 then he took it.
I bet if I was with my business suit on he would’ve took.
I won’t go back there again.
First & Last

Atmosphere: 3

Food: 5

Service: 1

The Sandwich was Delivered. They lost a customer.
GM served me and I gave him a $50 dollar bill. He said he can’t except it because it’s old.and the Bank said he can’t take it.
Then he was going to cancel my order. So I gave him another $50 then he took it.
I bet if I was with my business suit on he would’ve took.
I won’t go back there again.
First & Last

Atmosphere: 3

Food: 5

Service: 1

Steak sandwich is excellent good a must try

Atmosphere: 5

Food: 5

Service: 5

Wait time here is insane, I don’t recommend for wait

Atmosphere: 1

Food: 1

Service: 1

Firehouse Subs of Englewood truly went above and beyond in providing exceptional service and delicious lunch options for our senior level Girl Scout troop workshop at BCC.When planning our event, we reached out for lunch options, and we were impressed by their prompt response and willingness to accommodate our needs. The lunch box options they offered were perfect for our workshop, providing a convenient and satisfying meal for all.Each lunch box contained a variety of options, including a sub, cookies, and chips, allowing everyone to choose their preferred combination. I opted for the tuna lunch box, and I was delighted by how fresh and flavorful the sub was. The cookies and chips were also a hit, providing the perfect accompaniment to the main course.Beyond the delicious food, the service provided by Firehouse Subs of Englewood was outstanding. The manager & staff were friendly, attentive, and efficient, ensuring that every aspect of our experience ran smoothly. They even went the extra mile to ensure that dietary restrictions and preferences were accommodated, which was greatly appreciated by our group.Whether you're hosting a workshop, meeting, or any other event, you can count on Firehouse Subs of Englewood to provide a memorable and satisfying dining experience. Thank you to the entire team for helping make our Girl Scout workshop a success!

Dietary restrictions: Gluten Free

Atmosphere: 4

Food: 5

Service: 5

I love this place is always clean and the employees are friendly and food are delicious is my favorite restaurant in

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Sub

The decorations are amazing, the staff was lovely, and it was relatively cheap. The sandwich came 5 minutes after ordering and it was delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hook

Average sub

Atmosphere: 3

Food: 3

Service: 3