Service is poor, you stand there while they speak to each other in a Spanish ignoring the customer. It has happened multiple times.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Burrito Bowl
Sam X.
Way better than the reviews indicate. Their burritos blow chipoltles out of the water. Occasionally the service isn't great though.
Dylan Timberman
Cashier stuck his finger with no gloves into my queso cup to grab it before filling it and tried to serve it to me. He fixed it and put gloves on when I asked but still. It’s gross. He just handled someone’s credit card right before me. Not ordering “pick up” any time soon because who knows what they’ll do behind your back.Other than that never any problems with the food. Look forward to it once a week at least and always friendly faces behind the counter. First time in 8 visits I’ve had an issue but it bothered me that it did not seem like an issue immediately with the employee. So again, mobile pickup be cautious.
Atmosphere: 5
Food: 5
Service: 5
melanie c.
my favorite spot these white people don't know how underground this spot is they rather complain then cook themselves
Giuliana Spirito
First time eating pancheros and what an experience. Cannot stop talking about how incredible this burrito was?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Roasted Corn Salsa, Steak, Side of Chips and Queso
Naresh Sethuram
My family eats here all the time. The food is delicious and the staff is very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Burrito Bowl
Adam Smith
Food is great, prices are reasonable, and they were open on a Sunday night which was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side of Chips and Queso
Quality Softwash Solutions, LLC
Great food, polite staff, clean
Atmosphere: 5
Food: 5
Service: 5
Jaylin Latimer Peterson
The owner is very sexy. Customer service was excellent and food is always delicious. I love it there.
Atmosphere: 5
Food: 5
Service: 5
Tony Latimer
The owner is very sexy. Customer service was excellent and food is always delicious. I love it there.
Would give it 0 starts if i could. We had called them for a catering oder for my daughters birthday. Spoke to the owner who took the order. I called to confirm a week before and was assured they had it. The day of went to pick it up and the order was never given to the employees. The people working there did not even know english to even help. They gave the number of the owner that never picked up the phone that day. Never even called back to say sorry or anything. I used to like this place but will never give them my business again. STAY AWAY FOR CATERING ORDERS. Thank god we were able to order pizza.
Fitzy 0623
Go to Chipotle across the street. You get larger portions at Chipotle for less. If the portions we're 90% of Chipotle's at Pancheros, I'd be more than willing to spend a few extra bucks to support a local business. Instead of a large corporation in Chipotle. But not if the portions are 60% of Chipotle's. I would come weekly if things changed. I've been 4 times to give Pancheros a chance. The Chicken portions are laughable, especially the extra meat portions you pay extra for. I understand it's hard to run a small business in today's world. But it feels cheap for what they charge. Hopefully things change! Would love to support a local business!
Kevin Manore
Do not ever order delivery from these people unless you like waiting over an hour for a single quesadilla + chips & guac. I ordered delivery because it had a 7:43 estimated delivery time. If you guys were going to hand me cold food at 8:15+ I would have gone somewhere else.
Keia Kemp
Just got my food and the Queso was missing from my chips and Queso. I called twice, they didn’t seem to understand me and they hung up both times. So I paid for Queso but I didn’t get it.
Kathleen Ratchford
i am so disgusted, i saw a roach on the counter walking across the food. the seating and tables were very messy and dirty. this place is not clean
Service is poor, you stand there while they speak to each other in a Spanish ignoring the customer. It has happened multiple times.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Burrito Bowl
Way better than the reviews indicate. Their burritos blow chipoltles out of the water. Occasionally the service isn't great though.
Cashier stuck his finger with no gloves into my queso cup to grab it before filling it and tried to serve it to me. He fixed it and put gloves on when I asked but still. It’s gross. He just handled someone’s credit card right before me. Not ordering “pick up” any time soon because who knows what they’ll do behind your back.Other than that never any problems with the food. Look forward to it once a week at least and always friendly faces behind the counter. First time in 8 visits I’ve had an issue but it bothered me that it did not seem like an issue immediately with the employee. So again, mobile pickup be cautious.
Atmosphere: 5
Food: 5
Service: 5
my favorite spot these white people don't know how underground this spot is they rather complain then cook themselves
First time eating pancheros and what an experience. Cannot stop talking about how incredible this burrito was?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Roasted Corn Salsa, Steak, Side of Chips and Queso
My family eats here all the time. The food is delicious and the staff is very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Burrito Bowl
Food is great, prices are reasonable, and they were open on a Sunday night which was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side of Chips and Queso
Great food, polite staff, clean
Atmosphere: 5
Food: 5
Service: 5
The owner is very sexy. Customer service was excellent and food is always delicious. I love it there.
Atmosphere: 5
Food: 5
Service: 5
The owner is very sexy. Customer service was excellent and food is always delicious. I love it there.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Would give it 0 starts if i could. We had called them for a catering oder for my daughters birthday. Spoke to the owner who took the order. I called to confirm a week before and was assured they had it. The day of went to pick it up and the order was never given to the employees. The people working there did not even know english to even help. They gave the number of the owner that never picked up the phone that day. Never even called back to say sorry or anything. I used to like this place but will never give them my business again. STAY AWAY FOR CATERING ORDERS. Thank god we were able to order pizza.
Go to Chipotle across the street. You get larger portions at Chipotle for less. If the portions we're 90% of Chipotle's at Pancheros, I'd be more than willing to spend a few extra bucks to support a local business. Instead of a large corporation in Chipotle. But not if the portions are 60% of Chipotle's. I would come weekly if things changed. I've been 4 times to give Pancheros a chance. The Chicken portions are laughable, especially the extra meat portions you pay extra for. I understand it's hard to run a small business in today's world. But it feels cheap for what they charge. Hopefully things change! Would love to support a local business!
Do not ever order delivery from these people unless you like waiting over an hour for a single quesadilla + chips & guac. I ordered delivery because it had a 7:43 estimated delivery time. If you guys were going to hand me cold food at 8:15+ I would have gone somewhere else.
Just got my food and the Queso was missing from my chips and Queso. I called twice, they didn’t seem to understand me and they hung up both times. So I paid for Queso but I didn’t get it.
i am so disgusted, i saw a roach on the counter walking across the food. the seating and tables were very messy and dirty. this place is not clean