Chipotle Mexican Grill
134 Linwood Plaza, Fort Lee
(201) 482-5128
Recent Reviews
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I went to Chipotle today around 7pm. They served me 3 bowls and my white rice was raw. it was hard and crunchy and not eatable, and when I try to call and explain my issue they refuse to give me customer service and aren’t handling this issue.
WHY is there a hair in my food? This is so disgusting, Chipotle do better. 🤢
Atmosphere: 1
Food: 1
Service: 1
Such good service
Uncooked rice and salty chips ruined my appetite.
Food: 1
The charges are higher than other place national wise. I am wondering if they actually has a standard.
Atmosphere: 1
Food: 1
Service: 1
Worst service I have ever gotten at Chipotle. The girl who served my food had a disgusting attitude. I felt I was getting all the leftovers, even though I was paying for it. She shouldn’t work here!
Atmosphere: 1
Food: 1
Service: 1
The protein portions here are a joke
Atmosphere: 1
Food: 1
Service: 1
They open when they feel like it, not at 10:45am, could be at 11am. Never ready.
I ordered a chicken bowl to go. I can't believe how salty the entire bowl was as if the employee who was on duty decided to let his/her anger/frustration onto customers' taste buds. It was simply inedible.
This is my last visit to this franchise doesn't matter the location. The customer service refused to rectify the situation either. No wonder this franchise is going down the drain of no return.
Atmosphere: 1
Food: 1
Service: 1
I stop by this Chipotle from time to time since it’s one of the closer locations to both home and work. Came in for the $6 Halloween deal and it was definitely packed, but the experience was still solid. Portion size was good — which can be hit or miss at some locations — and the staff were very friendly. Overall, a reliable spot when I’m craving Chipotle.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
This location is a zero. It went downhill during the pandemic. Its not the same company that it was when it started.
Atmosphere: 1
Food: 1
Service: 1
Please try to make your food with less Salt! And more fresh.
Atmosphere: 2
Food: 1
Service: 2
Very clean. Food and service is awesome.
Atmosphere: 4
Food: 4
Service: 4
This location is 8/10 times a miss. They are almost always out of forks and spoons, and no one says anything until you get to a register, and when you ask them for something to eat the food you just bought with they say “oh sorry, we are out” and that’s it. Almost always they are out of something and you have to wait for 10+ minutes, waisting your lunch hour, today it was rice. They were out of BOTH white and brown rice. They are extremely disorganized, manager will put one person on mobile orders that just keeps stacking them up, they are sitting there prepared just waiting for someone to slap a sticker on them and put them in a bag, you would think they would have 2 people on that station, but no, on the other hand there is 3 of them at the register (absolutely no need for that) where one of theirs job is solely it seems like to push you every time to try new ranch… They need a new manager asap.
Atmosphere: 3
Food: 3
Service: 1
staff is nice and do a good job when it comes to prepping the food. dining room is so dirty though. overflowing garbage, every table has food scraps/trash on it. And this is every time i'm in, not an isolated event. Easy to fix this issue though!
Atmosphere: 2
Food: 4
Service: 4
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