KFC
2170 Fletcher Ave, Fort Lee
(201) 592-5245
Recent Reviews
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Great chicken, friendly staffs. Nasty and dirty tables, floor and bathroom.
Atmosphere: 2
Food: 5
Service: 5
Rude cashier.... VERY RUDE.
Atmosphere: 1
Food: 1
Service: 1
I would give this location 0 stars if I could
Atmosphere: 1
Food: 1
Service: 1
This review is based on two different orders. The first was when my girlfriend ordered using Uber eats. She ordered two dinners. They delivered only one. Uber refunded the difference.
Today, I ordered using Grubhub. I ordered two dinners. I received only one.
Grubhub, promptly, refunded my money.
I wanted to make the restaurant aware that the same error occurred two weeks apart. Could it have been the delivery services that made the errors? Yes! But, I’m not going to keep ordering from the same restaurant if I’m not going to receive what I paid for.
I called and reached the store manager. I explained the problem. After finding my order, he suggested that the driver made the mistake. I responded that it was possible but it happened twice within two weeks with orders from his establishment. He cut me off and said “You can’t speak!”
I quietly explained that I was calling as a courtesy and wanted to continue to support his restaurant but that they need to either double-check orders or admonish the drivers to keep THEIR customers happy.
He continued to be nasty so I simply ended the call.
Good customer service is everything to me.
They won’t get another penny from me!!
Food: 4
Service: 1
Order by Uber eats the pieces were preheated so the flavor was not pleasant the fries too cooked the worst
Atmosphere: 1
Food: 1
Service: 1
Can't be trusting the hours because they are closing way before 11, KFC. Why are y'all lying, y'all were close at least 20 minutes before 11
This food is disgusting. How could u send people such old dried out chicken. You sick workers should be ashamed of yourselves trying to poison people. Fire them All.
Atmosphere: 1
Food: 1
Service: 1
Staff was nasty and looks like they never wanted be there!!
Kitchen is disgusting!!!!!
Health department need come over check this place out!!!
Atmosphere: 1
Food: 1
Service: 1
If I can give a 0 star, I would.
The customer service is terrible. I was standing in store looking at the menu for 5 minutes while waiting for the cashier to checkout with the customer in front of me.
When it was my turn, the cashier argued with me that I stood there looking at the menu when there was no food left and the customer before me was her last customer.
She could’ve told me that when I walked in the store. I could’ve gotten another food from a different restaurant in the meantime. She wasted my time and didn’t say a word to apologize. Never going back.
Atmosphere: 1
Food: 1
Service: 1
They packed chicken pieces & sandwiches and included 0 sauce when I specifically ordered their sauces online.
Chicken & fries were soggy as:) and no sauce??? Not acceptable
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Never order extra crispy chicken here. it tastes like extra left over a couple of days in warmer. I couldn't finish eating. Fast food restaurants but high price and taste like trash. I used to eat here often, but not anymore.
Atmosphere: 1
Food: 1
Service: 2
Service was reasonable. Food was great. Prices were fair. Parking was good
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Yep, 3 out of five is about right. I have just tasted KFC Taiwan last week and it was much better than KFC home country.
Ordered the crispy chicken, it was salty than crispy. I expect the coating to be crispy and flaky instead of jammed in piles.
Atmosphere: 3
Food: 3
Service: 3
Was super fresh chicken breast just finished cooking and was served ? amazing I enjoyed my take out
.. stay blessed family will return soon.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Fried Chicken
Something weird came out from food
Food: 1
Service: 1
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