Incredibly rude, loud, and inattentive staff. Very poor service, even for a McDonald's. Information posted is often inaccurate, and the atmosphere feels hostile. Food is standard for a McDonald's, but the service is unusually aggressive and unhelpful.
Atmosphere: 1
Food: 3
Service: 1
Aisha Tucker
Sends out cold food for the Uber order and manger thinks it’s funny instead of addressing customers. Don’t waste your money.
Food: 1
Service: 1
AJ
Placed an order through the app for curbside. Not only did they didn’t pack the correct stuff and customization, the coffee was lukewarm. This location has messed up 80% of my orders. It’s sad what McDonald’s has become. No care for the customers.
Atmosphere: 2
Food: 2
Service: 1
Kelvin Green
Loved it
Atmosphere: 5
Food: 5
Service: 5
David Xin
Usually the staff are pretty nice except for one young white lady today. I don't know what happened to her but wish she would show some respect next time, pretty impatient and no response after I spoke to her. Pick up is pretty soon.
Atmosphere: 4
Food: 3
Service: 3
Q Du
They forgot items all the time. Once was the nuggets and the other time they did not put sauce in my burger.
Ij Utonwa
So nice
Atmosphere: 5
Food: 5
Service: 5
Andy Smith
The drive through is convenient to the George Washington Bridge, exit 73, the last exit before the bridge from Rt. 80/95 east bound, going into New York City although leaving the McDonald's you have to make a right hand turn onto Lemoine Avenue so you have to turn around to get back to the bridge. Staff is friendly.
Service: 5
Nicolas Tran
Don’t think there has been a single time I’ve ordered from this McDonald’s and my order was ready for pickup on arrival. I usually give 10-15 min from ordering to pickup. Every time I’ve had to wait for 15-25 extra minutes before getting my order. My food is also usually cold, which not sure how that is since I’ve had to wait for them to make it. Not sure what the issue is but my guess is understaffed or poor management.
Horrible Service and major attitude from cashier. Horrible and terrible environment! Will never ever return not that they care
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Big Mac, Quarter Pounder Hamburger, French Fries, Filet-O-Fish
Sebastian Terrones
Badaba baba I'm loving it
Atmosphere: 5
Food: 5
Service: 5
Celia Ramirez
Avoid junk food; it’s really unhealthy.
Atmosphere: 1
Food: 1
Service: 1
Javier
McDonald’s Fort Lee (Visited 10/11/25 at 9:15 PM)
My family and I had a very disappointing experience at this McDonald’s. We arrived around 9:15 PM and waited about 10 minutes for our food. While waiting, a cleaning lady was loudly complaining in Spanish, saying things like “all these people are coming and I’m not going home tonight.” She seemed very upset and continued making noise while cleaning, which created an uncomfortable atmosphere.
When we finally got our food and sat down to eat, someone who appeared to be the manager came over and told us we only had five minutes to finish our meal. The cleaning lady stood behind her the entire time. I explained that if we only had five minutes to eat, I would rather have my money back, but the manager repeated that we had only five minutes and warned us not to sit on the other side because it had already been cleaned.
To make matters worse, they blocked the bathroom with cleaning buckets, and my elderly mother—who is handicapped—was unable to use it. After this, several other customers entered, and no one said anything to them about time limits.
We felt disrespected and discriminated against, especially since we were speaking Spanish. This experience was unacceptable, and I would not recommend this location to anyone.
Incredibly rude, loud, and inattentive staff. Very poor service, even for a McDonald's. Information posted is often inaccurate, and the atmosphere feels hostile. Food is standard for a McDonald's, but the service is unusually aggressive and unhelpful.
Atmosphere: 1
Food: 3
Service: 1
Sends out cold food for the Uber order and manger thinks it’s funny instead of addressing customers. Don’t waste your money.
Food: 1
Service: 1
Placed an order through the app for curbside. Not only did they didn’t pack the correct stuff and customization, the coffee was lukewarm. This location has messed up 80% of my orders. It’s sad what McDonald’s has become. No care for the customers.
Atmosphere: 2
Food: 2
Service: 1
Loved it
Atmosphere: 5
Food: 5
Service: 5
Usually the staff are pretty nice except for one young white lady today. I don't know what happened to her but wish she would show some respect next time, pretty impatient and no response after I spoke to her. Pick up is pretty soon.
Atmosphere: 4
Food: 3
Service: 3
They forgot items all the time. Once was the nuggets and the other time they did not put sauce in my burger.
So nice
Atmosphere: 5
Food: 5
Service: 5
The drive through is convenient to the George Washington Bridge, exit 73, the last exit before the bridge from Rt. 80/95 east bound, going into New York City although leaving the McDonald's you have to make a right hand turn onto Lemoine Avenue so you have to turn around to get back to the bridge. Staff is friendly.
Service: 5
Don’t think there has been a single time I’ve ordered from this McDonald’s and my order was ready for pickup on arrival. I usually give 10-15 min from ordering to pickup. Every time I’ve had to wait for 15-25 extra minutes before getting my order. My food is also usually cold, which not sure how that is since I’ve had to wait for them to make it. Not sure what the issue is but my guess is understaffed or poor management.
Atmosphere: 3
Food: 3
Service: 1
Very friendly,good service 😁
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Staff with rude attitude with Spanish languages
Service: 1
Horrible Service and major attitude from cashier. Horrible and terrible environment! Will never ever return not that they care
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Big Mac, Quarter Pounder Hamburger, French Fries, Filet-O-Fish
Badaba baba I'm loving it
Atmosphere: 5
Food: 5
Service: 5
Avoid junk food; it’s really unhealthy.
Atmosphere: 1
Food: 1
Service: 1
McDonald’s Fort Lee (Visited 10/11/25 at 9:15 PM)
My family and I had a very disappointing experience at this McDonald’s. We arrived around 9:15 PM and waited about 10 minutes for our food. While waiting, a cleaning lady was loudly complaining in Spanish, saying things like “all these people are coming and I’m not going home tonight.” She seemed very upset and continued making noise while cleaning, which created an uncomfortable atmosphere.
When we finally got our food and sat down to eat, someone who appeared to be the manager came over and told us we only had five minutes to finish our meal. The cleaning lady stood behind her the entire time. I explained that if we only had five minutes to eat, I would rather have my money back, but the manager repeated that we had only five minutes and warned us not to sit on the other side because it had already been cleaned.
To make matters worse, they blocked the bathroom with cleaning buckets, and my elderly mother—who is handicapped—was unable to use it. After this, several other customers entered, and no one said anything to them about time limits.
We felt disrespected and discriminated against, especially since we were speaking Spanish. This experience was unacceptable, and I would not recommend this location to anyone.
Atmosphere: 1
Food: 5
Service: 1
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