One of the most horrible experiences specially at a place where Customer Service in courtesy is everything.
Placed the order over the phone and was informed that the food would be ready in 15 minutes. When I reached there, I had to wait additional 10 minutes over 15 minutes and the food was still not ready. There was this senior person at the counter who acted like He was the owner. When I complained, he said, if you don’t want the food, then don’t worry about it will give it to somebody else and you can leave. I was so disappointed by the interaction, And his attitude towards customers. I could tell right away that he wasn’t the owner. When I asked him about the owner details, he said go figure it out yourself. He’s not going to give any details.
The food at this place is decent, If you are an owner reading this, please message me and I can provide Candidate feedback but you please need to change the way your Frontline is serving the customers. One of the most horrible experiences
Atmosphere: 2
Food: 4
Service: 1
Sonia V
Great food. Pizza, fried chicken and the chicken Philly cheesesteaks are delicious (only things I've tried on the menu). I always substitute the fries with wedges because they taste so much better with the food
It feels like a dry environment, it lacks something that attracts people to go.
Atmosphere: 3
Food: 3
Service: 4
Zion El
A news article said this was the best fried chicken in NJ ?????♂️ never tried this place but from the pictures alone and it's a chicken/pizza joint I fix is in. Fact checker proven this is a lie
The quality of Food and service has gone down tremendously since the old owner is no longer there. He sold the place and I do not know why. The workers are rude, the food is old and nasty. They used to make great sandwiches and had good chicken. Now everything is old and the Mexican guy in front is so rude. The pizza is disgusting. Worst place in town. And it’s dirty. The floors are always filthy and spots all on the walls. Disgusting. Save your money and do not go here.
Update: I see that they’re building a Seoul Fried Chicken Next door. Hopefully they take galore out of business because the food is trash, and the people are rude. Let’s watch karma play out.
Atmosphere: 1
Food: 1
Service: 1
Hilsia Nuñez-Pacheco
Love the chicken wings they are crispy and really good..the guy is respectful and the atmosphere is peaceful...??
Atmosphere: 5
Food: 5
Service: 5
Jackie Smith
The pizza is horrible. Worst pizza I’ve ever had in my life. Workers are very rude. Place is not clean. Definitely will not return.
Atmosphere: 1
Food: 1
Service: 1
Dee Zackin
I've been to this place a few times since it is right up the road. Today decided to get a chicken parm sub, a Buffalo chicken sub [which come with fries], a pint of mac and cheese [which I had there awhile ago and was good], and a pint of coleslaw because my boyfriend wanted it on his sandwich and that was the smallest size they had.
We ordered and waited for a food it wasn't too busy [Monday around 5ish], it didn't take very long to get.
When we got home and tried the food that is where we ran into issues. The fries tasted like they had been reheated in a microwave [didn't even bother to eat them], the mac and cheese had been put into two containers one was so watery and had so few noodles it was more like a mac and cheese soup. When looking at it, it definitely didn't look like any mac and cheese I've ever seen before. Pictures attached of both to show thr difference in what was served. The other the cheese was so water I didn't even eat it. The subs were mediocre not the greatest but edible. Not what I would expect from a pizza place. The coleslaw was okay, just your run of the mill coleslaw.
I did end up calling to complain, and they did offer to reimburse me or credit me for the mac and cheese, stating they do not even make the mac and cheese there. I ended up walking back with the mac and cheese just to show them what they had served wasn't too much reaction but they did give me back my money for the mac and cheese.
Overall the customer service was decent, but how can you serve that? Overall not worth the 24$ we spent since they refunded the mac and cheese cost.
Best fried chicken ever! The pizza is good too.
Atmosphere: 4
Food: 5
Service: 5
Very nice very good very much
Atmosphere: 5
Food: 5
Service: 5
Pizza is very average,
Atmosphere: 3
Food: 4
Service: 4
Great pizza and fried chicken place if you want a quick meal. This is the place.
Atmosphere: 3
Food: 5
Service: 5
Delicious and jucy burgers varieties.
Same with the cheese stakes subs.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Burger, Chicken Wing, Wrap, Gyro, Cheesesteak, Buffalo Chicken
One of the most horrible experiences specially at a place where Customer Service in courtesy is everything.
Placed the order over the phone and was informed that the food would be ready in 15 minutes. When I reached there, I had to wait additional 10 minutes over 15 minutes and the food was still not ready. There was this senior person at the counter who acted like He was the owner. When I complained, he said, if you don’t want the food, then don’t worry about it will give it to somebody else and you can leave. I was so disappointed by the interaction, And his attitude towards customers. I could tell right away that he wasn’t the owner. When I asked him about the owner details, he said go figure it out yourself. He’s not going to give any details.
The food at this place is decent, If you are an owner reading this, please message me and I can provide Candidate feedback but you please need to change the way your Frontline is serving the customers. One of the most horrible experiences
Atmosphere: 2
Food: 4
Service: 1
Great food. Pizza, fried chicken and the chicken Philly cheesesteaks are delicious (only things I've tried on the menu). I always substitute the fries with wedges because they taste so much better with the food
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheesesteak, Chicken Wing, Buffalo Chicken Pizza, Honey Mustard Pizza, Honey Mustard Chicken, 10 PC Fried Chicken
Good food and prices
Atmosphere: 4
Food: 5
Service: 5
It feels like a dry environment, it lacks something that attracts people to go.
Atmosphere: 3
Food: 3
Service: 4
A news article said this was the best fried chicken in NJ ?????♂️ never tried this place but from the pictures alone and it's a chicken/pizza joint I fix is in. Fact checker proven this is a lie
Restaurantji Recommends
Awesome food
Atmosphere: 5
Service: 5
The quality of Food and service has gone down tremendously since the old owner is no longer there. He sold the place and I do not know why. The workers are rude, the food is old and nasty. They used to make great sandwiches and had good chicken. Now everything is old and the Mexican guy in front is so rude. The pizza is disgusting. Worst place in town. And it’s dirty. The floors are always filthy and spots all on the walls. Disgusting. Save your money and do not go here.
Update: I see that they’re building a Seoul Fried Chicken Next door. Hopefully they take galore out of business because the food is trash, and the people are rude. Let’s watch karma play out.
Atmosphere: 1
Food: 1
Service: 1
Love the chicken wings they are crispy and really good..the guy is respectful and the atmosphere is peaceful...??
Atmosphere: 5
Food: 5
Service: 5
The pizza is horrible. Worst pizza I’ve ever had in my life. Workers are very rude. Place is not clean. Definitely will not return.
Atmosphere: 1
Food: 1
Service: 1
I've been to this place a few times since it is right up the road. Today decided to get a chicken parm sub, a Buffalo chicken sub [which come with fries], a pint of mac and cheese [which I had there awhile ago and was good], and a pint of coleslaw because my boyfriend wanted it on his sandwich and that was the smallest size they had.
We ordered and waited for a food it wasn't too busy [Monday around 5ish], it didn't take very long to get.
When we got home and tried the food that is where we ran into issues. The fries tasted like they had been reheated in a microwave [didn't even bother to eat them], the mac and cheese had been put into two containers one was so watery and had so few noodles it was more like a mac and cheese soup. When looking at it, it definitely didn't look like any mac and cheese I've ever seen before. Pictures attached of both to show thr difference in what was served. The other the cheese was so water I didn't even eat it. The subs were mediocre not the greatest but edible. Not what I would expect from a pizza place. The coleslaw was okay, just your run of the mill coleslaw.
I did end up calling to complain, and they did offer to reimburse me or credit me for the mac and cheese, stating they do not even make the mac and cheese there. I ended up walking back with the mac and cheese just to show them what they had served wasn't too much reaction but they did give me back my money for the mac and cheese.
Overall the customer service was decent, but how can you serve that? Overall not worth the 24$ we spent since they refunded the mac and cheese cost.
Atmosphere: 4
Food: 3
Service: 5
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