Rita's Italian Ice & Frozen Custard

The wife wanted a small custard, so I walk up (No line) order a small and what I got was once a sample. No thanks! Walked away and not going back. Take your business elsewhere.

Idk what’s going on with Rita’s Franklin park! The helpings are getting less it does it depends on the person who is serving. Last 3 times I have been there the cup is not filled in. Medium is small and large is medium. I have been there many many times. But now I feel they are not giving you your money value. Makes me think I should go to another location. Why would you guys not fill the cups up ??

Kids & family loved it ..
the kid working was working hard. Long line , but got the job done .

Super yummy with lots of options. We love the custard, it’s super creamy and sweet. While the ice can be a bit icy and chunky at times, we love the mango and cherry. It’s all very refreshing, perfect for a hot day.

Service was quick, employees were kind, will be coming back again!

Rita's in Franklin Park is terrific, frozen custard beats ice cream every day of the week. Their counter personnel are always friendly, attentive, and charming, in particular Isha and Mahi on the night I visited. well worth your time to stop by!

Mahi and Aisha were great and very professional, will be back very soon.

This location is the worst, they never have anything the other locations offer. Hillsborough and South Brunswick are much better.

I came here today. And had bought quarts of their amazing flavors: sour patch watermelon, blue Raspberry, sweet fish? Cola. My oh my gosh these flavors are amazing 👏 good for you Franklin Park!!
Making our hot days Cooooollll.

Great customer service.

I got delivery two gelatis came to $20 fine it’s delivery. I got a small and large they were 85% water ice and 15% ice cream. I was so annoyed when I got to the bottom and I was searching for ice cream and there was literally a teaspoon full. For the price they should make sure they give you what you pay for. Because I def felt like I got ripped off. Such a waste.

Food: 2

Recommended dishes: Italian Ice, Frozen Custard

Super service

Atmosphere: 5

Food: 5

Service: 5

Our family has been going here for as long as I can remember but in the last year or so they have really been skimping on the portions in comparison to the other Rita’s we frequent (Monmouth Junction, Hillsborough, and Old Bridge). I ordered a large gelati which had maybe a tablespoon or two on top and bottom. The concrete we ordered was maybe two-thirds of the way filled. They don’t really seem to care if you complain either.

Atmosphere: 1

Food: 1

Service: 1

The cotton candy ice and mango gelati are really good!

Rita’s is amazing! I love this place.

Atmosphere: 5

Food: 5

Service: 5