Wendy's
180 NJ-23, Franklin
(973) 827-2190
Recent Reviews
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It's a Wendy's. Some nights there's some kids who have poor manners and don't seem to care much about their work here. Other nights there's very polite, mature hardworking people who go out of their way to make sure your experience is great.
Atmosphere: 3
Food: 5
Service: 3
Burger taste disgusting not even the right burger, fries taste like ass and when someone asks for a large drink, they give you a medium drink. That’s very disappointing.
Vegetarian options: Very gross never go there again
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger
Bad experience
Slow service, untrained clerk. I definitely work better with zero experience.
Atmosphere: 3
Food: 3
Service: 1
The double, mushroom, bacon wrapped cheeseburger was yummy. My doctor would NOT have been pleased.
Atmosphere: 3
Food: 4
Service: 3
The slowest service on earth
Atmosphere: 1
Food: 1
Service: 1
Ordered 2 biggie bags feom the wendys and hamburg, nj and it was missing the chicken nuggets. Tried to call to let them know and the phone would continuously have a busy tone. I wouldnt be so upset except for the fact that there was noone in the drive thru and all you could hear was goofing off inside the restaurant. In addition, i think they o er charged me for my meal as well. Unfortantly this is the only wendys around otherwise i would not go back there. If i could rate it a -5 i would. People dont take pride in their work anymore and it shows.
I ordered large size fries but received container is only half full.
Food: 1
This was the best one decide.I have ever been woman working to count.I with super sweet and generous and pleasant to talk to and the food here was above average It was beyond what I expected.
Atmosphere: 5
Food: 5
Service: 5
More than a 30 minute wait, then they got order wrong . No lack of staff to blame it on. Started getting crowded , and not one person moving with a sense of urgency. Get used to to it folks , this is the new generation. Definite signal to avoid fast food anyway. Garbage all around
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Both times I have ordered from this location for delivery only a small portion of the order was received. The phone number for this branch does not work, and they subcontract the deliveries through DoorDash. Because there is no way to contact the store, you can’t get your missing items, and all Wendy’s support will do over the phone is refund your order. Of course, which takes 10-12 business days. Absolute ridiculous delivery set up. No way to report DoorDasher through Wendy’s App or through DoorDash. Extremely Frustrating!
Atmosphere: 1
Food: 2
Service: 1
Total clown show.
Atmosphere: 1
Food: 3
Service: 1
Went early in the morning and ordered breakfast because I am not usually in that area early in the morning, I was very disappointed. I ordered a sausage, egg and cheese on a crescent. It didn't have any cheese, the potatoes were not heated properly. They were barely warm and tasted terrible. This is the second time I got food that was not good quality. Will not be wasting any more money at this particular Wendy's.
Food: 2
Service: 4
Great deals on meals if u want a quick bit
Atmosphere: 5
Food: 5
Service: 5
Stopped for one of their yummy $1 drinks!
Atmosphere: 4
Food: 4
Service: 4
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