1st-line Equipment
Coffee RoastersAbout 1st-line Equipment
1st-line Equipment Reviews
106 ratings
Share your opinion about 1st-line Equipment
Expertise, Patience and Perfection are the words that come to mind when describing the service at 1st Line equipment. Mostly, I interacted with Diane and Jim and it could not have been more positive experience. My Rancilio Silvia espresso machine after many years of good use, had some issues. They attended to it and SIlvia is now back in action. So if you are in the market to get an espresso machine, SIlvia is it and 1 st Line Equipment is the place to get it or service it.
I am really happy I bought with 1st-line Equipment. My first ordered machine got damaged during shipping (transporters fault, packaging was proper), and Jim was super helpful in solving the issue quickly. It’s great to have a shop close by that not only delivers the machine but also can help with repairs and has spare parts at hand. Highly recommend!
I had my espresso machine serviced and repaired. The staff was courteous and professional. The service was impeccable. Overall, my experience was five stars. From Ted C.
Hours
| Monday | 10:30AM - 5PM |
| Tuesday | 10:30AM - 5PM |
| Wednesday | 10:30AM - 5PM |
| Thursday | 10:30AM - 5PM |
| Friday | 10:30AM - 5PM |
| Saturday | Closed |
| Sunday | Closed |
1st-line Equipment is a highly regarded store known for its high-quality service and friendly staff. Customers appreciate the knowledgeable team, especially in high-end espresso gear, with staff providing expert guidance and assistance. The store offers a great selection of espresso machines and accessories at reasonable prices, with a website rich in helpful information about maintenance and care. The owner and team are honest, caring, and responsive, quickly addressing questions and issues. Repairs are completed efficiently, and the staff's experience and attention to detail make for a smooth buying process. Customers also praise the courteous and professional staff, impeccable service, and help with spare parts. Overall, 1st-line Equipment is praised for its excellent customer service, expert advice, and genuine care for customers’ needs, making it a trusted place for purchasing and servicing espresso machines.