As a self-proclaimed pretzel enthusiast, I recently had the pleasure of visiting Wetzel's Pretzels at the Freehold Raceway Mall not once, but twice. On both occasions, I was blown away by the exceptional customer service and mouthwatering pretzels that left me craving more.During my first visit, I had the pleasure of being assisted by a gentleman named Ken. From the moment I walked up to the counter, Ken greeted me with a warm smile and genuine enthusiasm. His passion for the product was evident as he guided me through the menu, offering recommendations and answering any questions I had. With Ken's help, I settled on a classic pretzel with a side of their signature cheese sauce.The pretzel itself was nothing short of perfection. The warm, soft dough was perfectly seasoned and baked to golden-brown perfection, while the cheese sauce added an extra layer of indulgence that left my taste buds tingling with delight. It was clear that each pretzel was made with care and attention to detail, resulting in a truly unforgettable snacking experience.Encouraged by my first visit, I returned to Wetzel's Pretzels a few days later, eager to indulge in another round of savory goodness. This time, I was greeted by a friendly employee named Charles. Like Ken, Charles exuded professionalism and hospitality, making me feel like a valued customer from the moment I walked in.Once again, the pretzels did not disappoint. Whether it was the classic salted pretzel or one of their tantalizing flavored options, each bite was a symphony of flavors that left me craving more. The quality of the pretzels combined with the exceptional customer service provided by Charles made for an experience that exceeded my expectations.In conclusion, my visits to Wetzel's Pretzels at the Freehold Raceway Mall were nothing short of delightful. From the warm greetings of Ken and Charles to the mouthwatering pretzels that left me wanting more, it's clear that this establishment takes pride in providing top-notch service and delicious snacks. If you find yourself in need of a tasty treat, do yourself a favor and pay a visit to Wetzel's Pretzels—you won't be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Gianna
All pretzel bites were burnt
Mohammed Basheer
I ordered cheese pretzel and it was old and
Atmosphere: 3
Food: 3
Service: 3
Love Bonita
Good customer service and pretzels was hot and good
Noella Reagan
Greasy goodness, but the prices are getting outrageous.
Atmosphere: 4
Food: 4
Service: 4
Antoinette
Love love these pretzels!! Amazing soft delicious pretzels!! Git the Butter & Garlic ones...Employees great & very courteous!! Will be back for more!!! 5 Stars...
Atmosphere: 5
Food: 5
Service: 5
anthony setteducato
Dirty, poor service, expensive. Long line!!
Vincent Pelosi
Love Wetzel's Pretzels.
Atmosphere: 5
Food: 5
Service: 5
Owen Iozzio
Haven't had a Wetzel's since high school in the 90s. The cinnamon pretzel is still the best!
Atmosphere: 4
Food: 5
Service: 5
P. Amanda S.
We were thirsty, wandering the mall, and decided to come here to quench out thirst. The pretzels were just ok. I prefer Auntie Anne's more. The strawberry lemonade was decent and refreshing. It's just your typical mall snack pretzel joint.
Hello, we are just visiting New Jersey from Texas. We I received my Pretzel Dogs today, you can tell they weren’t barbecued on a grill.This is not tolerated here in Texas as it’s too hot. Also, my lemonade had no ice in it and I could taste shreds of lemon bits. My slushy for my 3 kids was warm and soggy. They had upset stomachs on the plane ride home and the plane bathroom is too small for my 3 children to use at once. Thank you the pretzels were good though. ????❌⭕️❌⭕️
Manuel Nelo Esteves
Great Pizza Bites and Lemonade on this visit
Anisha P
Best pretzels around. They are so good that they are gone in minutes. Love it as there is always something coming out of the oven and if I’ve to wait for a few minutes to get fresh… I will wait, feels my order is baked just for me. Love it and the best part.. they will customize the order as I want it.
Vzzvb Kertap
My wife enjoyed the pretzels and the lemonade.
Brooke H.
Got the hot dog nuggets because my kids were starving. They were cold, greasy and just overall low quality. I would never eat here again.
As a self-proclaimed pretzel enthusiast, I recently had the pleasure of visiting Wetzel's Pretzels at the Freehold Raceway Mall not once, but twice. On both occasions, I was blown away by the exceptional customer service and mouthwatering pretzels that left me craving more.During my first visit, I had the pleasure of being assisted by a gentleman named Ken. From the moment I walked up to the counter, Ken greeted me with a warm smile and genuine enthusiasm. His passion for the product was evident as he guided me through the menu, offering recommendations and answering any questions I had. With Ken's help, I settled on a classic pretzel with a side of their signature cheese sauce.The pretzel itself was nothing short of perfection. The warm, soft dough was perfectly seasoned and baked to golden-brown perfection, while the cheese sauce added an extra layer of indulgence that left my taste buds tingling with delight. It was clear that each pretzel was made with care and attention to detail, resulting in a truly unforgettable snacking experience.Encouraged by my first visit, I returned to Wetzel's Pretzels a few days later, eager to indulge in another round of savory goodness. This time, I was greeted by a friendly employee named Charles. Like Ken, Charles exuded professionalism and hospitality, making me feel like a valued customer from the moment I walked in.Once again, the pretzels did not disappoint. Whether it was the classic salted pretzel or one of their tantalizing flavored options, each bite was a symphony of flavors that left me craving more. The quality of the pretzels combined with the exceptional customer service provided by Charles made for an experience that exceeded my expectations.In conclusion, my visits to Wetzel's Pretzels at the Freehold Raceway Mall were nothing short of delightful. From the warm greetings of Ken and Charles to the mouthwatering pretzels that left me wanting more, it's clear that this establishment takes pride in providing top-notch service and delicious snacks. If you find yourself in need of a tasty treat, do yourself a favor and pay a visit to Wetzel's Pretzels—you won't be disappointed.
Atmosphere: 5
Food: 5
Service: 5
All pretzel bites were burnt
I ordered cheese pretzel and it was old and
Atmosphere: 3
Food: 3
Service: 3
Good customer service and pretzels was hot and good
Greasy goodness, but the prices are getting outrageous.
Atmosphere: 4
Food: 4
Service: 4
Love love these pretzels!! Amazing soft delicious pretzels!! Git the Butter & Garlic ones...Employees great & very courteous!! Will be back for more!!! 5 Stars...
Atmosphere: 5
Food: 5
Service: 5
Dirty, poor service, expensive. Long line!!
Love Wetzel's Pretzels.
Atmosphere: 5
Food: 5
Service: 5
Haven't had a Wetzel's since high school in the 90s. The cinnamon pretzel is still the best!
Atmosphere: 4
Food: 5
Service: 5
We were thirsty, wandering the mall, and decided to come here to quench out thirst. The pretzels were just ok. I prefer Auntie Anne's more. The strawberry lemonade was decent and refreshing. It's just your typical mall snack pretzel joint.
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Hello, we are just visiting New Jersey from Texas. We I received my Pretzel Dogs today, you can tell they weren’t barbecued on a grill.This is not tolerated here in Texas as it’s too hot. Also, my lemonade had no ice in it and I could taste shreds of lemon bits. My slushy for my 3 kids was warm and soggy. They had upset stomachs on the plane ride home and the plane bathroom is too small for my 3 children to use at once. Thank you the pretzels were good though. ????❌⭕️❌⭕️
Great Pizza Bites and Lemonade on this visit
Best pretzels around. They are so good that they are gone in minutes. Love it as there is always something coming out of the oven and if I’ve to wait for a few minutes to get fresh… I will wait, feels my order is baked just for me. Love it and the best part.. they will customize the order as I want it.
My wife enjoyed the pretzels and the lemonade.
Got the hot dog nuggets because my kids were starving. They were cold, greasy and just overall low quality. I would never eat here again.