I came in on a Friday afternoon. While the customer service was quite good and professional, the place can be chaotic. The school kids were occupying all of the seats and tables. Not all of them had food or drinks near them but they were sitting. The garbage container in the store by the straws was overflowing. Could more sitting be provided for paying customers? The place needs a better ambiance, not shouting from kids making a mess on the tables.
Victor
Food there is great and I always order myself a Caramel craze latte, the service is great especially the girl with the two pigtails, Jimena, deserves a raise. I almost come daily
Atmosphere: 4
Food: 4
Service: 5
Mbarek Belrhourbi
Good team
Atmosphere: 5
Food: 5
Service: 5
Vincent Artale jr
Walked into my local Dunkin in Garfield NJ and greeted with smiling faces and friendly service. The coffee was excellent as always and the chocolate donut was spectacular. The location is incredible clean with a great view of the Lake across the street. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
GERARD MONTERO
Good place to get coffee and services, just need a deep clean, too much dust in the vents
Atmosphere: 2
Food: 5
Service: 5
Cow Cow
THIS GIRL AVA G NEEDS A RAISE!! Like on my soulllllll UGGGHHHHH she was sooo sweet and the service was amazing, I came in, mood down I was cranky ash till I spoke to her, she turned my frown upside down and when I tell you her service was AMAZING I am not lying. Like first she needs a promotion, then a raise, then a thank you
Atmosphere: 5
Food: 3
Service: 5
Adrián Ramírez
The worst service I’ve ever had. I ordered a HOT coffee, and if you ask for a hot drink, it’s supposed to be hot. I had to go back twice because the coffee, besides tasting bad (like reheated coffee), was cold.
Atmosphere: 3
Food: 1
Service: 1
Chris R
Super rude workers here came with my family for some donuts very nasty employee she didn’t want to even bother to help me scan my Dunkin app basically rushed me to get out , very rude and uncomfortable employee management please train your staff better
Atmosphere: 1
Food: 1
Service: 1
Chris K
needs a remodel but decent service
Atmosphere: 3
Food: 4
Service: 4
Ilona Snihur
I've bought here many times and everything was good, but today when I bought bagel twist it was very hard and I couldn't bite it.
Had a serious issue with the manager at the store several times this time was over a wake up wrap that I want a whole egg willing to pay the difference instead of getting half an egg the manager there does not like me and he told his employees not to give me the whole egg A shouting match went back-and-forth which it could have escalated to a worse matter, other customers got involved not knowing what was going on there was no need to take this further, especially if I was willing to pay for the whole egg. This is not the first time I’ve had an issue with this Manager, he’s been there maybe a year and a half. I’ve had two issues with him. I have been a loyal customer in that store for 15 years. My family’s been going there for the past 15 years. Also, we need to take this into a different route otherwise I will take this issue to my attorney my life was threatened. I am a 65 years old. I am not a kid to be involved with this just for having wanted to have a whole egg again this is not the first time I have had an issue with this manager, please look into this. This could have gone out of hand.
Mike Raven
Eva thanks for a great customer service!!!
Atmosphere: 5
Food: 5
Service: 5
Jazmine Alzoubi
Last time I buy a drink from there. I found a long hair from the inside to the outside of my cup!! So disgusting!
I came in on a Friday afternoon. While the customer service was quite good and professional, the place can be chaotic. The school kids were occupying all of the seats and tables. Not all of them had food or drinks near them but they were sitting. The garbage container in the store by the straws was overflowing. Could more sitting be provided for paying customers? The place needs a better ambiance, not shouting from kids making a mess on the tables.
Food there is great and I always order myself a Caramel craze latte, the service is great especially the girl with the two pigtails, Jimena, deserves a raise. I almost come daily
Atmosphere: 4
Food: 4
Service: 5
Good team
Atmosphere: 5
Food: 5
Service: 5
Walked into my local Dunkin in Garfield NJ and greeted with smiling faces and friendly service. The coffee was excellent as always and the chocolate donut was spectacular. The location is incredible clean with a great view of the Lake across the street. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Good place to get coffee and services, just need a deep clean, too much dust in the vents
Atmosphere: 2
Food: 5
Service: 5
THIS GIRL AVA G NEEDS A RAISE!! Like on my soulllllll UGGGHHHHH she was sooo sweet and the service was amazing, I came in, mood down I was cranky ash till I spoke to her, she turned my frown upside down and when I tell you her service was AMAZING I am not lying. Like first she needs a promotion, then a raise, then a thank you
Atmosphere: 5
Food: 3
Service: 5
The worst service I’ve ever had. I ordered a HOT coffee, and if you ask for a hot drink, it’s supposed to be hot. I had to go back twice because the coffee, besides tasting bad (like reheated coffee), was cold.
Atmosphere: 3
Food: 1
Service: 1
Super rude workers here came with my family for some donuts very nasty employee she didn’t want to even bother to help me scan my Dunkin app basically rushed me to get out , very rude and uncomfortable employee management please train your staff better
Atmosphere: 1
Food: 1
Service: 1
needs a remodel but decent service
Atmosphere: 3
Food: 4
Service: 4
I've bought here many times and everything was good, but today when I bought bagel twist it was very hard and I couldn't bite it.
Atmosphere: 4
Food: 2
Service: 3
Restaurantji Recommends
Had a serious issue with the manager at the store several times this time was over a wake up wrap that I want a whole egg willing to pay the difference instead of getting half an egg the manager there does not like me and he told his employees not to give me the whole egg A shouting match went back-and-forth which it could have escalated to a worse matter, other customers got involved not knowing what was going on there was no need to take this further, especially if I was willing to pay for the whole egg. This is not the first time I’ve had an issue with this Manager, he’s been there maybe a year and a half. I’ve had two issues with him. I have been a loyal customer in that store for 15 years. My family’s been going there for the past 15 years. Also, we need to take this into a different route otherwise I will take this issue to my attorney my life was threatened. I am a 65 years old. I am not a kid to be involved with this just for having wanted to have a whole egg again this is not the first time I have had an issue with this manager, please look into this. This could have gone out of hand.
Eva thanks for a great customer service!!!
Atmosphere: 5
Food: 5
Service: 5
Last time I buy a drink from there. I found a long hair from the inside to the outside of my cup!! So disgusting!
Food: 1
Service: 1
Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Blueberry Muffin, Bagel
Pleasant staff.
Atmosphere: 4
Food: 3
Service: 5
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