Just very inconsistent with their drinks it always taste different. Ordered a refresher they automatically come with green tea or lemonade and then I got charged for a lemonade I tried to explain to the girl I never get charged for that and she tells me it’s an automatic system
Christina Ritz
Newly remodeled and new landscaping. Attended the grand re-opening. They did a community gathering.
Atmosphere: 4
Food: 5
Service: 4
J V
I am appalled at the customer experience I received this morning at the Gibbsboro Dunkin' Donuts located on Lakeview Drive in Gibbsboro, NJ 08026, at approximately 8:35 AM, by a cashier and someone who identified himself as the manager.
Upon my persistence, I finally determined his name is Shan, after several initial requests, and his refusal to provide it.
I presented a $10 bill to the cashier to pay for a $6.00 meal deal; the total cost of the order, with tax was $6.40. The cashier requested I provide a different bill. When I asked why, she repeated she couldn't take the bill. I requested to speak with the manager.
The cashier spoke with Shan in Hindi, then again informed me that she could not accept the bill. Shan then said the bill doesn't have the stripe on it, and he can't accept it. With a dismissive attitude, and curt tone and manner, he referred me to TD Bank.
I have attached four photos for reference.
I cancelled my order, and went directly to my WSFS bank branch, spoke with the Assistant Manager, who confirmed the $10 bill is real. She said it is an older bill, but underscored it is an authentic bank note, and should have been accepted.
The treatment I received from the cashier and manager is deplorable and unacceptable. I strongly recommend that customer service skills training, as well as education on legal and tender bank notes be provided to them.
Atmosphere: 1
Service: 1
dexter but demontized
It’s Dunkin’.
Atmosphere: 2
Food: 2
Service: 2
Kathleen samler-turner
They gave us our drinks but I had to remind them to give us our food🤪
Kimberly Koehler
Worst Dunkin location I've ever been too. Coffee is always super watery. Here is a picture of my 1 pump FV black coffee
kiara s
staff is nice BUT the guy with the big nose (supposedly the manager) is rude and passes inappropriate comments about customers out loud
Nick Johnson
been here three times. im done with this place. my stomach cant deal with these aches anymore.
rachida chaib
I'm extremely dissatisfied with my recent experience . Upon opening my order, I discovered that some items are missing . When I tried to address this issue with the staff, they completely ignored me.
The lack of attention and disregard for customer concerns is unacceptable. As a paying customer, I expect basic courtesy and a satisfactory resolution. Instead, I felt dismissed and unvalued.
Atmosphere: 1
Service: 1
Edward “Eddy”
Not to nice say thank you and lady just looks at you
Got a frozen Carmel coffee, EXTRA Carmel. Tasted like water with a pump of coffee. No carmel. And was standing in line, with food and my keys in my hand and a lady walks up to me and says “ma’am we’re not allowed to vape in here”…:: I said I wasn’t vaping? Weirdos that can’t even make a coffee and harrass customers. And they’re donut was nasty
Atmosphere: 1
Food: 1
Service: 1
Maira Nisar
Rude employees called to talk to the manager and she tells me call back later and hangs up plus got a chai latte half cup is filled with foam and the sandwich is cold thankyou for making my day great!
Atmosphere: 1
Food: 1
Service: 1
Voorhees Hype
I made it a mission to stop going here about two years ago after a blatant dispersant of a dairy allergy. That’a a story for another day. But today I was in a rush this was the closest Dunkin, and wow I’m just as disappointed. I tried ordering, order one item and the dude is rushing me to pull up to the window, despite saying I saying I wanted to order more, the dude was rude and snarky didn’t listen was just trying to rush orders. Again I’m in a rush today so I order my coffee (I never get cream and sugar for myself) so I ordered two pumpkin caramel coffee 1 cream and sugar 1 no cream or sugar just flavoring and black. To little surprise yet again they get the coffee wrong! I don’t have the time to go back so I’m just gonna buy an energy drink at work. Last time I had an issue they refused to fix the coffee with milk despite ordering almond milk and mentioning it was due to an allergy, so doubt I’ll ever go here again. I feel bad because after the last time the owner reached out and seemed like a very nice man, I guess he just has poor staff selection.
Atmosphere: 1
Food: 3
Service: 1
Thomas Hybiske
Quiet. No one else there. Three of us stopped in before noon, and had a nice coffee, a Wake-Up Wrap, and a donut. It's Dunkin'.....
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Iced Macchiato, Hash Browns
Bambi W
I made it a mission to stop going here about two years ago after a blatant dispersant of a dairy allergy. That’a a story for another day. But today I was in a rush this was the closest Dunkin, and wow I’m just as disappointed. I tried ordering, order one item and the dude is rushing me to pull up to the window, despite saying I saying I wanted to order more, the dude was rude and snarky didn’t listen was just trying to rush orders. Again I’m in a rush today so I order my coffee (I never get cream and sugar for myself) so I ordered two pumpkin caramel coffee 1 cream and sugar 1 no cream or sugar just flavoring and black. To little surprise yet again they get the coffee wrong! I don’t have the time to go back so I’m just gonna buy an energy drink at work. Last time I had an issue they refused to fix the coffee with milk despite ordering almond milk and mentioning it was due to an allergy, so doubt I’ll ever go here again. I feel bad because after the last time the owner reached out and seemed like a very nice man, I guess he just has poor staff selection.
Just very inconsistent with their drinks it always taste different. Ordered a refresher they automatically come with green tea or lemonade and then I got charged for a lemonade I tried to explain to the girl I never get charged for that and she tells me it’s an automatic system
Newly remodeled and new landscaping. Attended the grand re-opening. They did a community gathering.
Atmosphere: 4
Food: 5
Service: 4
I am appalled at the customer experience I received this morning at the Gibbsboro Dunkin' Donuts located on Lakeview Drive in Gibbsboro, NJ 08026, at approximately 8:35 AM, by a cashier and someone who identified himself as the manager.
Upon my persistence, I finally determined his name is Shan, after several initial requests, and his refusal to provide it.
I presented a $10 bill to the cashier to pay for a $6.00 meal deal; the total cost of the order, with tax was $6.40. The cashier requested I provide a different bill. When I asked why, she repeated she couldn't take the bill. I requested to speak with the manager.
The cashier spoke with Shan in Hindi, then again informed me that she could not accept the bill. Shan then said the bill doesn't have the stripe on it, and he can't accept it. With a dismissive attitude, and curt tone and manner, he referred me to TD Bank.
I have attached four photos for reference.
I cancelled my order, and went directly to my WSFS bank branch, spoke with the Assistant Manager, who confirmed the $10 bill is real. She said it is an older bill, but underscored it is an authentic bank note, and should have been accepted.
The treatment I received from the cashier and manager is deplorable and unacceptable. I strongly recommend that customer service skills training, as well as education on legal and tender bank notes be provided to them.
Atmosphere: 1
Service: 1
It’s Dunkin’.
Atmosphere: 2
Food: 2
Service: 2
They gave us our drinks but I had to remind them to give us our food🤪
Worst Dunkin location I've ever been too. Coffee is always super watery. Here is a picture of my 1 pump FV black coffee
staff is nice BUT the guy with the big nose (supposedly the manager) is rude and passes inappropriate comments about customers out loud
been here three times. im done with this place. my stomach cant deal with these aches anymore.
I'm extremely dissatisfied with my recent experience . Upon opening my order, I discovered that some items are missing . When I tried to address this issue with the staff, they completely ignored me.
The lack of attention and disregard for customer concerns is unacceptable. As a paying customer, I expect basic courtesy and a satisfactory resolution. Instead, I felt dismissed and unvalued.
Atmosphere: 1
Service: 1
Not to nice say thank you and lady just looks at you
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Got a frozen Carmel coffee, EXTRA Carmel. Tasted like water with a pump of coffee. No carmel. And was standing in line, with food and my keys in my hand and a lady walks up to me and says “ma’am we’re not allowed to vape in here”…:: I said I wasn’t vaping? Weirdos that can’t even make a coffee and harrass customers. And they’re donut was nasty
Atmosphere: 1
Food: 1
Service: 1
Rude employees called to talk to the manager and she tells me call back later and hangs up plus got a chai latte half cup is filled with foam and the sandwich is cold thankyou for making my day great!
Atmosphere: 1
Food: 1
Service: 1
I made it a mission to stop going here about two years ago after a blatant dispersant of a dairy allergy. That’a a story for another day. But today I was in a rush this was the closest Dunkin, and wow I’m just as disappointed. I tried ordering, order one item and the dude is rushing me to pull up to the window, despite saying I saying I wanted to order more, the dude was rude and snarky didn’t listen was just trying to rush orders. Again I’m in a rush today so I order my coffee (I never get cream and sugar for myself) so I ordered two pumpkin caramel coffee 1 cream and sugar 1 no cream or sugar just flavoring and black. To little surprise yet again they get the coffee wrong! I don’t have the time to go back so I’m just gonna buy an energy drink at work. Last time I had an issue they refused to fix the coffee with milk despite ordering almond milk and mentioning it was due to an allergy, so doubt I’ll ever go here again. I feel bad because after the last time the owner reached out and seemed like a very nice man, I guess he just has poor staff selection.
Atmosphere: 1
Food: 3
Service: 1
Quiet. No one else there. Three of us stopped in before noon, and had a nice coffee, a Wake-Up Wrap, and a donut. It's Dunkin'.....
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Iced Macchiato, Hash Browns
I made it a mission to stop going here about two years ago after a blatant dispersant of a dairy allergy. That’a a story for another day. But today I was in a rush this was the closest Dunkin, and wow I’m just as disappointed. I tried ordering, order one item and the dude is rushing me to pull up to the window, despite saying I saying I wanted to order more, the dude was rude and snarky didn’t listen was just trying to rush orders. Again I’m in a rush today so I order my coffee (I never get cream and sugar for myself) so I ordered two pumpkin caramel coffee 1 cream and sugar 1 no cream or sugar just flavoring and black. To little surprise yet again they get the coffee wrong! I don’t have the time to go back so I’m just gonna buy an energy drink at work. Last time I had an issue they refused to fix the coffee with milk despite ordering almond milk and mentioning it was due to an allergy, so doubt I’ll ever go here again. I feel bad because after the last time the owner reached out and seemed like a very nice man, I guess he just has poor staff selection.
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