Quite possibly one of the worst experiences I've had ordering online.
1) they are listed as pizza university on Slice, but the door dash that was dispatched said it was coming from Cono's
2) took 2+ hours to get to me
3) pizza smelled and tasted like cigarettes
4) got us sick, and they couldn't have cared less
Avoid at all costs!!!!!!
Food: 1
Service: 1
Christina Brown
New York style pizza is excellent and the tiramisu is delicious and large in quantity
Atmosphere: 5
Food: 5
Service: 5
Natalie Sleeter
Tried going here twice for my son who just wanted a pizza cone. First time we went online says opens at 8, got there right before 8 and waited until 8:15 … no one ever showed up to open the place. Then I called around 830-845 and someone answered and when asked their hours was told 8pm-4am. Then I attempted again to get my son a pizza cone tonight l and waited until 8 to call to confirm they were open…. I called from 8pm until 830pm and not once was a call answered so again they didn’t open at 8.. if they don’t open at 8 then change your hours online. Won’t be trying for a third time to waste my time.
Matthew Mullen
I waited over an hour to get pizza with hair in it. When I called to tell them about it, I was offered $5 store credit
Food: 1
Service: 1
alex
My roommate called in an order on his phone and I called in after to order on my phone. The guy who answered was definitely high on the job.
He asked me for my number right after taking my order. Then he started accusing me of being the same person that called right before by saying “we sound the exact same” (we’re different races), and that I was calling from the same number (we both have very different phone numbers). How are you gonna ask me what my number is, then accuse me I’m calling from a completely different number?
This guy was so paranoid he told me I couldn’t order on the phone and I had to “come in and order”. My roommate hears me from another room and comes over and says that we’re different people. Then this guy is silent and just goes “Oh” and doesn’t even apologize. Listen I never get on here and do reviews and I especially never have problems when I order on the phone. I’m sorry I have to do this but the ratings on this restaurant are accurate. Drug test the people picking up the calls please.
Food: 3
Service: 1
alexis davis
it’s been 30 minutes and i ordered about 5 things. absolutely diabolical.
Hudson Etienne
Wasn’t that good and the customer service was even worse
The Exclusively KuraJ way
There were no Serv safe regulations in place. There was only 1 cashier who only spoke English. He was on the phone relaying information to a translator and didn’t use gloves to make our food. He was unsure of all of the food prices and how to prepare the food. He left out milkshakes in the counter already made before he even started our food order. Would not recommend!
Atmosphere: 1
Food: 1
Service: 1
Carlos Rivera
They canceled my delivery order 30 mins after the food was to be delivered. I waited outside for 30 mins. Unacceptable. If you can’t deliver the pizza then cancel it ahead of time…not 30 mins after the time it was supposed to be delivered. Never ordering from here again. Unacceptable & irresponsible.
Atmosphere: 1
Food: 1
Service: 1
Ross Enge
Ordered a pizza from this place via Slice and never got it. Called them and they said it was slices delivery guy. Slice doesn’t have a driver. Never got the pizza! Don’t order from these guys.
If they tell you 30 minutes, expect to wait at least an hour and a half. Unbelievable how slow they are. I swear the inly thing keeping them in business is the fact that they are open later than most places. Horrible service. Don't bother.
Service: 1
Heath Sneyd
I’m half lit on moonshine and other corn liquor, my brother ordered a pizza and pepperoni knots and this is sobering me up too much… God bless carbs and hamburger!! And they delivered all the way to Williamstown!!!
Atmosphere: 5
Food: 5
Service: 5
Christian Ostagne
SCAM MERCHANT stay far away from this "company" they are scammers. I unfortunately ordered from this joke of a restaurant on slice. I work overnights and it was the only place open. I live in Philadelphia this place is in jersey and for some reason this place has their radius set so large people in Philly are able to order off slice. The address only populates after an order is placed so I had no idea. After about 30 minutes I had a feeling nothing was going to arrive. Thankfully I preemptively contacted slice and informed them of my suspicions. This trashy place then proceeds to lie to slice and say that the order was delivered they then lied to me and rudely hung up on me and refused to refund me. So after speaking with slice they thankfully agreed that no company on earth can make and deliver a pizza almost 20 miles away in under 30 minutes. I was thankfully refunded after advocating for myself. Writing this review because this scam merchant is still on slice hopefully someone will read this before almost getting scammed like me. TLDR; STAY FAR AWAY FROM THIS SCAM MERCHANT
Service: 1
Tiffany Paul
Bad customer service. The ice cream is horrible. It has a really chalky taste that we couldn’t eat. We had to throw away. I complained and was refused a refund. My son almost choked on the ice cream because of how chalky it was. Something wasnt right with it.
Quite possibly one of the worst experiences I've had ordering online.
1) they are listed as pizza university on Slice, but the door dash that was dispatched said it was coming from Cono's
2) took 2+ hours to get to me
3) pizza smelled and tasted like cigarettes
4) got us sick, and they couldn't have cared less
Avoid at all costs!!!!!!
Food: 1
Service: 1
New York style pizza is excellent and the tiramisu is delicious and large in quantity
Atmosphere: 5
Food: 5
Service: 5
Tried going here twice for my son who just wanted a pizza cone. First time we went online says opens at 8, got there right before 8 and waited until 8:15 … no one ever showed up to open the place. Then I called around 830-845 and someone answered and when asked their hours was told 8pm-4am. Then I attempted again to get my son a pizza cone tonight l and waited until 8 to call to confirm they were open…. I called from 8pm until 830pm and not once was a call answered so again they didn’t open at 8.. if they don’t open at 8 then change your hours online. Won’t be trying for a third time to waste my time.
I waited over an hour to get pizza with hair in it. When I called to tell them about it, I was offered $5 store credit
Food: 1
Service: 1
My roommate called in an order on his phone and I called in after to order on my phone. The guy who answered was definitely high on the job.
He asked me for my number right after taking my order. Then he started accusing me of being the same person that called right before by saying “we sound the exact same” (we’re different races), and that I was calling from the same number (we both have very different phone numbers). How are you gonna ask me what my number is, then accuse me I’m calling from a completely different number?
This guy was so paranoid he told me I couldn’t order on the phone and I had to “come in and order”. My roommate hears me from another room and comes over and says that we’re different people. Then this guy is silent and just goes “Oh” and doesn’t even apologize. Listen I never get on here and do reviews and I especially never have problems when I order on the phone. I’m sorry I have to do this but the ratings on this restaurant are accurate. Drug test the people picking up the calls please.
Food: 3
Service: 1
it’s been 30 minutes and i ordered about 5 things. absolutely diabolical.
Wasn’t that good and the customer service was even worse
There were no Serv safe regulations in place. There was only 1 cashier who only spoke English. He was on the phone relaying information to a translator and didn’t use gloves to make our food. He was unsure of all of the food prices and how to prepare the food. He left out milkshakes in the counter already made before he even started our food order. Would not recommend!
Atmosphere: 1
Food: 1
Service: 1
They canceled my delivery order 30 mins after the food was to be delivered. I waited outside for 30 mins. Unacceptable. If you can’t deliver the pizza then cancel it ahead of time…not 30 mins after the time it was supposed to be delivered. Never ordering from here again. Unacceptable & irresponsible.
Atmosphere: 1
Food: 1
Service: 1
Ordered a pizza from this place via Slice and never got it. Called them and they said it was slices delivery guy. Slice doesn’t have a driver. Never got the pizza! Don’t order from these guys.
Food: 1
Service: 1
Restaurantji Recommends
Pizza come was def a fan favorite
Atmosphere: 5
Food: 5
Service: 5
If they tell you 30 minutes, expect to wait at least an hour and a half. Unbelievable how slow they are. I swear the inly thing keeping them in business is the fact that they are open later than most places. Horrible service. Don't bother.
Service: 1
I’m half lit on moonshine and other corn liquor, my brother ordered a pizza and pepperoni knots and this is sobering me up too much… God bless carbs and hamburger!! And they delivered all the way to Williamstown!!!
Atmosphere: 5
Food: 5
Service: 5
SCAM MERCHANT stay far away from this "company" they are scammers. I unfortunately ordered from this joke of a restaurant on slice. I work overnights and it was the only place open. I live in Philadelphia this place is in jersey and for some reason this place has their radius set so large people in Philly are able to order off slice. The address only populates after an order is placed so I had no idea. After about 30 minutes I had a feeling nothing was going to arrive. Thankfully I preemptively contacted slice and informed them of my suspicions. This trashy place then proceeds to lie to slice and say that the order was delivered they then lied to me and rudely hung up on me and refused to refund me. So after speaking with slice they thankfully agreed that no company on earth can make and deliver a pizza almost 20 miles away in under 30 minutes. I was thankfully refunded after advocating for myself. Writing this review because this scam merchant is still on slice hopefully someone will read this before almost getting scammed like me. TLDR; STAY FAR AWAY FROM THIS SCAM MERCHANT
Service: 1
Bad customer service. The ice cream is horrible. It has a really chalky taste that we couldn’t eat. We had to throw away. I complained and was refused a refund. My son almost choked on the ice cream because of how chalky it was. Something wasnt right with it.
Atmosphere: 1
Food: 1
Service: 1
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