Chick-fil-A
41 Route W #4, Hackensack
(201) 525-7290
Recent Reviews
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Drive thru needs to be better organized. We have people receiving their food and getting stuck waiting 10 minutes for the car in the front of the line to get their food. HAVE THESE PEOPLE PULL OVER. Wasting all my lunch waiting for everyone else to get their food. Get it together!!
The guy that took my order was out of it.
A few days ago, I visited this Chick-fil-A and ordered just one chicken sandwich meal, which should have cost around $12. When I later checked my credit card account, I noticed a second unexpected charge of $19.93. I assumed it was a processing error and called the restaurant to ask them to check their records or credit card transactions.
Unfortunately, they were dismissive and couldn’t find the extra charge. I gave them the benefit of the doubt and called again later. They eventually refunded me the money, but I was disappointed that I had to follow up multiple times, and no one ever reached out to me first. It was clearly a mistake on their end.
What made things worse was that after expressing my concern and how serious this could be for other customers, the person on the phone hung up on me. That’s not acceptable customer service.
So just a heads-up to anyone visiting this location: always double-check your receipt and your bank statement. You could be charged twice, and if you don’t catch it, they may not either.
I love Chick-fil-A and their food but I just can’t come here after how my food came. They missed a meal took very long to come and I would not recommend. I came here with my family and the price was $50, not so bad. Im not trying to be a Karen, but please don’t come here if you wanna get half of what you paid for.
I love Chick-fil-A but this location was terrible. Me and my family got 5 meals and they forgot aspects of each of them. Would not recommend especially if in a rush.
Food was absolute garbage , you can tell it’s getting worse , thought I would be smarter by ordering chicken deluxe no lettuce because it was rotten past few times , this time bread was stale , Mac & cheese looked like it came from the bottom of a pot ! Not going again ! What happened to chick-fil-A?!!!!
Food: 1
Poor parking
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Nuggets, French Fries
Great chicken sandwich
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Spicy Chicken Sandwich
Service Stinks there and who the high boss Should be fired out of the Company how they tell Employees off if they do something wrong would not recommend this place to anybody only thing that is good is Mac Cheese only.
Parking: Quite few Spots on Parking.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Grilled Chicken, Nuggets, Grilled Nuggets, Mac & Cheese, Waffle Fries
Rudest chick fil-a ever
Restaurantji Recommends
Is the only fast food restaurant that go to
Atmosphere: 5
Food: 5
Service: 5
Clean facility and friendly staff. My son has food allergies and the staff makes sure to serve safe food him (they change gloves and prepare fresh fruits from scratch for him). Very grateful and thankful that they understand food allergies. Highly recommend!
Dietary restrictions: Allergy friendly options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, French Fries
After trying these location several times, I’ve came to the conclusion that this is the worst tasting chick fi la in the area. The chicken isn’t always white meat, and it taste funky majority of the time. I’ve never had a rude customer service experience here, but I had whole menu items missing from my pick up orders, so check your bag. But I’m mostly just completely disappointed and disgusted by the food here.
Food: 1
Service: 3
Good food and nice people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Chicken Tender Meal
Betzy had a horrible attitude and messed up my order.
Service: 1
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