This place holds a special place in my heart. The service was incredible and they treated me like royalty. After they gave me my order they blew kisses at me.
Atmosphere: 3
Food: 3
Service: 4
Malcolm Luis
They seen me after 5mins. I was made to wait for 20mins when there were no customer in store. Thats ridiculous.
Service: 1
Zed
Don’t do mobile orders here. They take 2x longer, about 20 mins, more than ordering at the counter.
Atmosphere: 1
Food: 1
Service: 1
Thomas Javaluyas
It should not take 20 mins just to get a simple black iced coffee, especially when mobile ordering.
Atmosphere: 1
Food: 1
Service: 1
Kamesha W
Let me just start by saying all the YOUNG ADULTS are pleasant at this location! Been coming here all summer and never had a issue ordering. This one star is directly for maria! According to her you cannot customize a refresher even though there are refreshers on the menu that come with cold foam. She wont even let you pay the $1 up-charge either. I’ve never been to a dunkin where I couldn’t choose what I wanted on MY DRINK!!! I’ve ordered here previously and never had an issue until I encountered her. She is miserable and would rather the location lose money. Her customer service is extremely poor and she has a serious attitude. Based on these reviews i’m not the only person who has encountered her miserableness. Please find a job that doesn’t involve you handling customers because you clearly lack customer service skills. Save your money and time and drive down the street to little ferry or hackensack ave Dunkin. I went to both locations and ordered my drink exactly how I wanted it without issues or attitude. I’ll continue avoiding this location and i’d advise you to do the same. Starbucks is down the street as well. :)
Atmosphere: 1
Food: 1
Service: 1
Bobby Clarke
They got the order right, that's what makes me happy
Atmosphere: 5
Service: 5
fall print
Would it kill you guys to fill it to the top? All their drinks come half filled, so the prices should be cut in half. Whoever is the manager at this store is doing a terrible job. Please do better if you guys are smart. Or stay doing a terrible job, whatever. Do your job right.
Atmosphere: 1
Food: 1
Service: 1
Leidy Ortega
The Cups completely empty You pay for a large coffee and they’ll give a small one in a large cup
Catherine Watkins
The manager here is disgusting. There have been two times I’ve had an issue with this location whether it be in the drive-through or in person. 8”I Believe her name is Maria She’s not accommodating she doesn’t listen to you and all she says is there’s nothing I can do. Today there was an issue with a gift card I have received. It says there is a balance of five dollars on here, but when they proceeded to scan it, it didn’t cover the whole balance. She wants me to call corporate at 8 AM in the morning when all I wanted was a small coffee there’s a Dunkin Probably five minutes down the block I’d rather go there instead of being serviced by them.
Great service at 5:30 am when I'm going in to work
Atmosphere: 5
Food: 5
Service: 5
Omar Vivar
Solid dunkin donuts. Haven't had any issues so far. The drive thru experience has been pleasant so far and the food comes out in good time. The location of it was kind of surprising, being in a gas station and all, but great nonetheless.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bagel
Gabriela Morales D
Went there getting wet at 9:25pm they didn't want to serve me
Service: 1
Ja Mora
My family had order a 6 dollar meal deal. We gave a 20 dollar bill and did not receive change the total was $11 and the bagels were burnt. Such a disappointment
Great place from mike the mechanic
Atmosphere: 5
Food: 5
Service: 5
This place holds a special place in my heart. The service was incredible and they treated me like royalty. After they gave me my order they blew kisses at me.
Atmosphere: 3
Food: 3
Service: 4
They seen me after 5mins. I was made to wait for 20mins when there were no customer in store. Thats ridiculous.
Service: 1
Don’t do mobile orders here. They take 2x longer, about 20 mins, more than ordering at the counter.
Atmosphere: 1
Food: 1
Service: 1
It should not take 20 mins just to get a simple black iced coffee, especially when mobile ordering.
Atmosphere: 1
Food: 1
Service: 1
Let me just start by saying all the YOUNG ADULTS are pleasant at this location! Been coming here all summer and never had a issue ordering. This one star is directly for maria! According to her you cannot customize a refresher even though there are refreshers on the menu that come with cold foam. She wont even let you pay the $1 up-charge either. I’ve never been to a dunkin where I couldn’t choose what I wanted on MY DRINK!!! I’ve ordered here previously and never had an issue until I encountered her. She is miserable and would rather the location lose money. Her customer service is extremely poor and she has a serious attitude. Based on these reviews i’m not the only person who has encountered her miserableness. Please find a job that doesn’t involve you handling customers because you clearly lack customer service skills. Save your money and time and drive down the street to little ferry or hackensack ave Dunkin. I went to both locations and ordered my drink exactly how I wanted it without issues or attitude. I’ll continue avoiding this location and i’d advise you to do the same. Starbucks is down the street as well. :)
Atmosphere: 1
Food: 1
Service: 1
They got the order right, that's what makes me happy
Atmosphere: 5
Service: 5
Would it kill you guys to fill it to the top? All their drinks come half filled, so the prices should be cut in half. Whoever is the manager at this store is doing a terrible job. Please do better if you guys are smart. Or stay doing a terrible job, whatever. Do your job right.
Atmosphere: 1
Food: 1
Service: 1
The Cups completely empty
You pay for a large coffee and they’ll give a small one in a large cup
The manager here is disgusting. There have been two times I’ve had an issue with this location whether it be in the drive-through or in person. 8”I Believe her name is Maria She’s not accommodating she doesn’t listen to you and all she says is there’s nothing I can do. Today there was an issue with a gift card I have received. It says there is a balance of five dollars on here, but when they proceeded to scan it, it didn’t cover the whole balance. She wants me to call corporate at 8 AM in the morning when all I wanted was a small coffee there’s a Dunkin Probably five minutes down the block I’d rather go there instead of being serviced by them.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great service at 5:30 am when I'm going in to work
Atmosphere: 5
Food: 5
Service: 5
Solid dunkin donuts. Haven't had any issues so far. The drive thru experience has been pleasant so far and the food comes out in good time. The location of it was kind of surprising, being in a gas station and all, but great nonetheless.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bagel
Went there getting wet at 9:25pm they didn't want to serve me
Service: 1
My family had order a 6 dollar meal deal. We gave a 20 dollar bill and did not receive change the total was $11 and the bagels were burnt. Such a disappointment
Good service and well made products
Atmosphere: 5
Food: 5
Service: 5
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