Koala lounge

91 Main St, Hackensack
(551) 999-8507

Recent Reviews

Steven Rodriguez

BYOB, $10 ice bucket, $15 mixer (juice), good prices but don’t get fooled at the door when they say $50 minimum spend when you show up with 4 people, then they say they actually mean $50 per person. They sell no alcohol and light food portions, $10-$16 even if 4 people order lamb chops ($36) you will not hit the $50 minimum per person. Gave recommendations to the manager, and he did not want to hear it, proceeded to charge us a “to cover the minimum spend” charge simply just because. Also had the audacity to add 18% gratuity after all that. Go to sidebar down the block or Hackensack brewing for genuine service, food and drinks.

Atmosphere: 3

Food: 1

Service: 1

Nikki Klingler

I can’t say enough great things about this place! I made a reservation for about 15 people for a birthday party and everyone LOVED it. The food, atmosphere, hookah, and the staff truly made my experience so special. As soon as you walk in, the art is stunning and the couches gave the place such a comfortable and chill vibe. They had a lot of hookah flavors to choose from and we also really enjoyed all of the mixers we ordered. I highly recommend this spot for your next party or even just to come hang out for a while with some friends. Thank you!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Koala Sampler

Aboubakry Sadikh Wane

Google says it is open but when I got there at 4.30 it was very closed. Tried calling but in vain, number does not even work.Drove all the way for a closed lounge.

anny figueroa

Was looking forward to enjoying some time at the lounge. No one to sat us. I asked what they had on the menu and was told mozzarella sticks only. The staff was not helpful. Would not even try coming back.

Atmosphere: 1

Food: 1

Service: 1

pamela hery

The worst experience. Suggested to take my cousin here waited 15 mins to be served and no one came not even “do you need help” the worst. Don’t believe the hype. Food look good cold and trash.

Atmosphere: 1

Service: 1

J F.

Cool ambiance, great DJ who plays the best music and relaxed chill vibe!! The staff are friendly and attentive. I've been here a number of times and never felt rushed. Definitely recommend!!

Mike Dunbar

Enjoyed the FIGHT PARTY....FOOD WAS AMAZING.....I ALMOST WANT TO GO BACK FOR THAT CHICKEN AND RICE ...JEEZ good to see friends and celebrate my bro birthday.....Salute

Atmosphere: 5

Food: 5

Service: 5

Vanessa G.

This is my third time here.... It sucks because this has SO much potential, I try to give them a chance but the staff needs to be trained and probably needs new management. the dj was good he brought the empty space to life a little. The vibes are there, the service isn't. Now I know the reason why this place is always empty. The service and professionalism is non existent. New management is needed....1. Server took a while to approach us, there were only 3 other tables in this establishment (of Two)....2. We ordered appetizers, food was okay... But we had no plates or silverware on the table. I finally got his attention about 7 min after we got our food ... never got silverware throughout the entire night. 3. We brought wine, he gave us plastic cups. I had to ask for glasses.. .. he ASKED us if we needed an ice bucket, when the bill came we find out they charge $10 for a bucket of ice .....?ok?4. I also asked him to open the wine and he dropped the wine opener on the table and walked away. I'm sorry but what restaurant just leaves the wine key in the table? Luckily I know how to open a bottle of wine.5.not ONCE did he check up on us after he brought our food. Not one time... we had to flag him down finally for the check.On top of this, they still add automatic gratuity. Will not be coming back here. I gave it one too many chances

David Barrena

Great food, ser could be a little faster but I love the place and the atmosphere. Great hookah also. BYOB

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Falafel

Daija Robinson

Ambiance was beautiful, food was decent but they have roaches ?. One crawled across the table. The managers were nice and comped the bill. But be careful!

Atmosphere: 4

Food: 2

Service: 5

Ken

Absolutely terrible experience. They said I can’t have my hard liquor so I leave to get wine and come back a man had hard liquor sitting out right on the table. He said he can’t sit us they packed but when we had hard liquor they wasn’t. Terrible establishment and I will be calling the health department because they don’t even check ID.

E will

So, we walked in and were given a table.We had 1 hookah and stayed for about 3 hours. We also ordered a $3 water.At the end, when we asked for bill, they told us that it was $50 a person?They only sell food and hookah* no alcohol. We brought our own.We ended up talking to the owner and only paying for the hookah.However, this definitely ruined any chance of us visiting again. We were not informed of a minimum per person until we were leaving.I don't know if it's due to the basketball and fight that were on tv, but just be aware...

Atmosphere: 2

Service: 1

Emanuel Rodriguez (MC MannyCash)

Had a 530 reservation. They weren't even opened yet and I drove 35mins out. . Everything was dark and it was horrible experience. .

Anthony

Place is trash. Go to Shawnees China Soul in Teaneck instead. Much better food, service and they don't charge no desperate azz cover charge either.

Freq S

Absolutely terrible experience. They said I can’t have my hard liquor so I leave to get wine and come back a man had hard liquor sitting out right on the table. He said he can’t sit us they packed but when we had hard liquor they wasn’t back. Terrible establishment and I will be calling the health department because they don’t even check ID.

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