First off, I did not realize this Mcdonald’s “Open 24 Hours” ONLY applies to the Drive-Thru only. I always come to this location late at night (then again with someone driving in a car so I acknowledge it’s my own misunderstanding) BUT the point is I had walked up to open the entrance door & find it locked with a female worker who had a black ponytail and purple-collared shirt underneath a black mcdonald’s sweater, standing on the other side looking out. Their operating times posted on their window does not reflect what it says on Google Maps. [that it was DRIVE-THRU ONLY]
I was getting food I promised for someone else so this whole situation already had me thinking what am I gonna do? I could’ve been a regular human being & left and told that person “I’m sorry. They are closed,” but then I thought I could still order through the drive-thru since there were no cars yet. I get the female worker’s attention & ask through the glass door, “I know this sounds crazy, you guys are Open 24 Hours so can I still go through the drive-thru & order?” Looking back at it now, she probably thought I meant “Is your Drive-Thru still open?” because she was mainly nodding & only saying yes.
Nonetheless, I asked again to make sure & she said YES. I make my around to the back & get in line. I’m standing at the order speaker saying “Hello?!” & waving at it because I know they have cameras. Nothing. A car pulls up in the lane next to me & orders their food & they move along. I know I looked like an idiot standing in the middle of the drive thru in the cold so that’s when I decided to just place my order for drive-thru pick up via their Mobile App.
I payed then walk down to the “Pay Here” window to give my order code since they still haven’t acknowledged me at the order speaker. At this point, no cars were behind me yet, only in front. A male worker with dark hair & glasses opens up & me still being upset about waiting at the ordering area I asked him, “Why would your coworker tell me yes to ordering through the drive-thru but then no one spoke to me back there?” He looked at me puzzled saying they only see cars not people, just like that. If they have cameras to see the cars that order, they couldn’t see me who was standing RIGHT IN FRONT OF IT waving & speaking?
I realized I was just arguing with a kid that works there who hasn’t seen me yet up to that point so I cut him off & ask if I should give him the code or just go to the “Pick Up” window. He tells me the latter. I walk up to the window & the girl, who had her Mcdonald’s cap on with her hair down (food safety hazard by the way), behind the glass was either blind, deaf or BOTH because she was not spotting me until I put my order code confirmation up against the glass and someone else behind her (another female worker who had an orange beanie & a headset on) saw it & went to look for my order.
She comes back & asks for my code again then not even a couple seconds later tells me my order is canceled. I tell her “What do you mean? How is it cancelled if I’m literally showing you the code?” Then she points at a screen like I’m supposed to know what it means & repeats herself. I forgot to add, these ladies are all giggling & laughing throughout all this thinking I was just some weirdo random guy who showed up at the window. That’s when the first lady I spoke to comes up to ask what’s going on, to which they reply in Spanish still giggling saying I’m asking for an order & that I just walked up. That’s when I lose it.
I’m a native Spanish speaker so I chimed in repeating the whole ordeal that had just happened & how no one was taking me seriously. That’s when they all stop laughing, not because I had explained to them but because they now knew I also know Spanish & can understand them. She asks for my code again to which SURPRISE, my order ticket was quite literally hanging in front of them. I
Atmosphere: 1
Food: 3
Service: 1
Joseph
This McDonald's is very unprofessional. Have came here multiple times. The employees don't know what they're doing. They don't know English and look at you confused when you speak to them in English....
1Jose Soto
very good morning
Food: 5
Service: 5
IROCKCUTZ LLC
Always hot and fresh. Hard to find a quick fast food spot that does that. And every worker is kind. I appreciate it
Food: 5
Service: 5
Clari Munoz
Curbside should bring condiments out.
Atmosphere: 3
Food: 5
Service: 4
Deniz Göçmen
2/11/25 At 5:30 in the morning, the supervisor refused to look at the phone and confirm the order because I couldn't read the name and sent me back like that. Don't waste our time by making me an official with children.
Kiwi
One love
Atmosphere: 5
Food: 5
Service: 5
L Wright
Nice clean efficient restaurant, fries are always hot , order is always correct here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Danny Liberty
I don't normally review McDonald's. I mean, it's McDonald's and my expectations are always low. This McDonald's is different. This location should be a role model for every other McDonald's in the country. Friendly staff, fresh food and they keep it clean. Gotta give props to whomever owns this one.
I ordered throw uber eats, and there are missing my chicken nuggets , please be more responsible with your Job!!
Food: 1
Jose ariel Gonzalez perdomo
Good place
Atmosphere: 5
Food: 5
Service: 5
Hank Chang
Straightforward McDonald's, drive thru was efficient with two lanes to order, combines to one window which slowed down given the large order upfront.
Atmosphere: 3
Food: 4
Service: 3
Jonathan Gonzalez
I had a disappointing experience at McDonald's this morning. I ordered a breakfast meal, which included a hash brown, but when I got home and opened the bag, the hash brown was missing! It's frustrating not to receive something I paid for. This isn't the first time I've experienced missing items from this location, either. Please work on better quality control and double-checking orders. Customers shouldn't have to go out of their way to check for essential items before leaving.
Good service
First off, I did not realize this Mcdonald’s “Open 24 Hours” ONLY applies to the Drive-Thru only. I always come to this location late at night (then again with someone driving in a car so I acknowledge it’s my own misunderstanding) BUT the point is I had walked up to open the entrance door & find it locked with a female worker who had a black ponytail and purple-collared shirt underneath a black mcdonald’s sweater, standing on the other side looking out. Their operating times posted on their window does not reflect what it says on Google Maps. [that it was DRIVE-THRU ONLY]
I was getting food I promised for someone else so this whole situation already had me thinking what am I gonna do? I could’ve been a regular human being & left and told that person “I’m sorry. They are closed,” but then I thought I could still order through the drive-thru since there were no cars yet. I get the female worker’s attention & ask through the glass door, “I know this sounds crazy, you guys are Open 24 Hours so can I still go through the drive-thru & order?” Looking back at it now, she probably thought I meant “Is your Drive-Thru still open?” because she was mainly nodding & only saying yes.
Nonetheless, I asked again to make sure & she said YES. I make my around to the back & get in line. I’m standing at the order speaker saying “Hello?!” & waving at it because I know they have cameras. Nothing. A car pulls up in the lane next to me & orders their food & they move along. I know I looked like an idiot standing in the middle of the drive thru in the cold so that’s when I decided to just place my order for drive-thru pick up via their Mobile App.
I payed then walk down to the “Pay Here” window to give my order code since they still haven’t acknowledged me at the order speaker. At this point, no cars were behind me yet, only in front. A male worker with dark hair & glasses opens up & me still being upset about waiting at the ordering area I asked him, “Why would your coworker tell me yes to ordering through the drive-thru but then no one spoke to me back there?” He looked at me puzzled saying they only see cars not people, just like that. If they have cameras to see the cars that order, they couldn’t see me who was standing RIGHT IN FRONT OF IT waving & speaking?
I realized I was just arguing with a kid that works there who hasn’t seen me yet up to that point so I cut him off & ask if I should give him the code or just go to the “Pick Up” window. He tells me the latter. I walk up to the window & the girl, who had her Mcdonald’s cap on with her hair down (food safety hazard by the way), behind the glass was either blind, deaf or BOTH because she was not spotting me until I put my order code confirmation up against the glass and someone else behind her (another female worker who had an orange beanie & a headset on) saw it & went to look for my order.
She comes back & asks for my code again then not even a couple seconds later tells me my order is canceled. I tell her “What do you mean? How is it cancelled if I’m literally showing you the code?” Then she points at a screen like I’m supposed to know what it means & repeats herself. I forgot to add, these ladies are all giggling & laughing throughout all this thinking I was just some weirdo random guy who showed up at the window. That’s when the first lady I spoke to comes up to ask what’s going on, to which they reply in Spanish still giggling saying I’m asking for an order & that I just walked up. That’s when I lose it.
I’m a native Spanish speaker so I chimed in repeating the whole ordeal that had just happened & how no one was taking me seriously. That’s when they all stop laughing, not because I had explained to them but because they now knew I also know Spanish & can understand them. She asks for my code again to which SURPRISE, my order ticket was quite literally hanging in front of them. I
Atmosphere: 1
Food: 3
Service: 1
This McDonald's is very unprofessional. Have came here multiple times. The employees don't know what they're doing. They don't know English and look at you confused when you speak to them in English....
very good morning
Food: 5
Service: 5
Always hot and fresh. Hard to find a quick fast food spot that does that. And every worker is kind. I appreciate it
Food: 5
Service: 5
Curbside should bring condiments out.
Atmosphere: 3
Food: 5
Service: 4
2/11/25 At 5:30 in the morning, the supervisor refused to look at the phone and confirm the order because I couldn't read the name and sent me back like that. Don't waste our time by making me an official with children.
One love
Atmosphere: 5
Food: 5
Service: 5
Nice clean efficient restaurant, fries are always hot , order is always correct here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
I don't normally review McDonald's. I mean, it's McDonald's and my expectations are always low. This McDonald's is different. This location should be a role model for every other McDonald's in the country. Friendly staff, fresh food and they keep it clean. Gotta give props to whomever owns this one.
Food: 5
Service: 5
Restaurantji Recommends
I ordered throw uber eats, and there are missing my chicken nuggets , please be more responsible with your Job!!
Food: 1
Good place
Atmosphere: 5
Food: 5
Service: 5
Straightforward McDonald's, drive thru was efficient with two lanes to order, combines to one window which slowed down given the large order upfront.
Atmosphere: 3
Food: 4
Service: 3
I had a disappointing experience at McDonald's this morning. I ordered a breakfast meal, which included a hash brown, but when I got home and opened the bag, the hash brown was missing! It's frustrating not to receive something I paid for. This isn't the first time I've experienced missing items from this location, either. Please work on better quality control and double-checking orders. Customers shouldn't have to go out of their way to check for essential items before leaving.
Dietary restrictions: No
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries
Very slow workers
Atmosphere: 1
Service: 1
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