It was the worst pizza I have ever eaten from Papa John's. I ordered a large pizza, half with pineapple and the other half with pepperoni. They gave me 3/4 parts with pepperoni and 1/4 with ham. The very small wings were a little burnt. I was too tired to come back and complain, make sure they give you your order I DO NOT RECOMMEND THIS PLACE. the ordinary rude employee listened when I said he was an ordinary rude
Food: 1
Service: 1
Karen Kwon
For the sake of the brand’s reputation, this employee should not continue working at this location.
I ordered a cheese pizza for carryout and received a notification saying it was ready. But when I arrived, the staff member completely ignored me, being too busy on the phone. I had to interrupt him to ask about my order, and he rudely told me it wasn’t ready. Even after I showed him proof on my phone that the order was ready, he kept cutting me off, pointing his finger at me, and saying, “I’m working alone right now, and your order doesn’t exist—what do you want me to do?”
After some back and forth, he finally found my order and told me he had canceled it. Instead of apologizing, he rudely added, “I refunded your money, so what’s the problem?” His dismissive and defensive attitude was completely unprofessional.
This behavior was rude, unacceptable, and does not reflect well on the brand. I won’t be returning to this location, and I strongly urge Papa John’s to address this issue immediately.
Service: 1
Jae Yoo
Whoever is the employee here must get fired. Made a mistake on the order and doesn't apologize, actually gets mad for asking if the order is complete (was ready to pick up on the app). He has an earpiece in his ear, talking to whoever is on the other line, doesn't attend to the customer and doesn't wash his hands making his dough after touching cash, receipts and etc. Whoever owns this store, or whoever reads reviews from the company must look into this store and customer service. Never had this kind of rude behavior, ever.
Atmosphere: 1
Food: 1
Service: 1
Isaiah Thomas
It's Papa John's. Just good, cheap pizza. Nothing special or bad about it. The cup-a-roni pizza was FIRE tho!!!
Parking: You can just park in front of the restaurant or near the 7/11.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, New Stuffed Crust, Pepperoni Stuffed Crust Pizza, Papadias, Large the Works Pizza, Cheesesticks, Large Ultimate Pepperoni Pizza, Large Sausage Pizza, Any Large Pizza
NoleTheGoat29
the dominican guy thats always there in the evenings is amazing. he always makes my pizza perfect with extra sauce and extra cheese and super hot when i pick it up.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Any Large Pizza
Andrew Schmitz
Very friendly service. On time and accurate food orders. Great preparation and great tasting food.
Atmosphere: 4
Food: 5
Service: 5
Damian Hernandez
Terrible place for employees, it was 96F today, June 23, 2024 and it felt it was about 140F inside. No AC, the employees were sweating and dripping with sweat. Screenshot the temperature 40 minutes later.
Felt like the employees were punished or working in an unsafe environment. When I arrived home, I noticed I was not given the right order.
The pizza was ok, nothing special. Had better pizza in other Papa Johns.
Parking: Parking in front of store
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Pepperoni Stuffed Crust Pizza
Shirish Kohale
We usually order Cheese Sticks and those are really good !!! However we don’t have any option on web to mentioned “Well Done”
Atmosphere: 4
Food: 5
Service: 4
Balaji S
Ordered over phone and the delivery is delayed by an hour also the manager speaks rude…
Thulasi Thota
Worst and rood customer service-ordered pizza for a small group and we ended up waiting more than 40 min. After waiting 40 min we called the customer care and they are not at all apologetic and very rood customer care. I will not use them again. Bye
Ordered over phone and the delivery is delayed by an hour also the manager speaks rude…
Alyssa Lancaster
Really good food & really good customer service.
Atmosphere: 5
Food: 5
Service: 5
Flor M
I really liked Papa Johns pizza. It is the most "similar" to Argentine pizza that you can find in the US. And, at least in New Jersey, it's open until 2 am which I thought was great!
Atmosphere: 3
Food: 4
Service: 4
Joseph Koppinger
Used to have good pizza, now it all socks and overpriced!!
Atmosphere: 1
Food: 1
Service: 1
Ron Thomas
Not very welcoming customer service. The workers really don't seem happy to assist customers.
It was the worst pizza I have ever eaten from Papa John's. I ordered a large pizza, half with pineapple and the other half with pepperoni. They gave me 3/4 parts with pepperoni and 1/4 with ham. The very small wings were a little burnt. I was too tired to come back and complain, make sure they give you your order I DO NOT RECOMMEND THIS PLACE. the ordinary rude employee listened when I said he was an ordinary rude
Food: 1
Service: 1
For the sake of the brand’s reputation, this employee should not continue working at this location.
I ordered a cheese pizza for carryout and received a notification saying it was ready. But when I arrived, the staff member completely ignored me, being too busy on the phone. I had to interrupt him to ask about my order, and he rudely told me it wasn’t ready. Even after I showed him proof on my phone that the order was ready, he kept cutting me off, pointing his finger at me, and saying, “I’m working alone right now, and your order doesn’t exist—what do you want me to do?”
After some back and forth, he finally found my order and told me he had canceled it. Instead of apologizing, he rudely added, “I refunded your money, so what’s the problem?” His dismissive and defensive attitude was completely unprofessional.
This behavior was rude, unacceptable, and does not reflect well on the brand. I won’t be returning to this location, and I strongly urge Papa John’s to address this issue immediately.
Service: 1
Whoever is the employee here must get fired. Made a mistake on the order and doesn't apologize, actually gets mad for asking if the order is complete (was ready to pick up on the app). He has an earpiece in his ear, talking to whoever is on the other line, doesn't attend to the customer and doesn't wash his hands making his dough after touching cash, receipts and etc.
Whoever owns this store, or whoever reads reviews from the company must look into this store and customer service. Never had this kind of rude behavior, ever.
Atmosphere: 1
Food: 1
Service: 1
It's Papa John's. Just good, cheap pizza. Nothing special or bad about it. The cup-a-roni pizza was FIRE tho!!!
Parking: You can just park in front of the restaurant or near the 7/11.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, New Stuffed Crust, Pepperoni Stuffed Crust Pizza, Papadias, Large the Works Pizza, Cheesesticks, Large Ultimate Pepperoni Pizza, Large Sausage Pizza, Any Large Pizza
the dominican guy thats always there in the evenings is amazing. he always makes my pizza perfect with extra sauce and extra cheese and super hot when i pick it up.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Any Large Pizza
Very friendly service. On time and accurate food orders. Great preparation and great tasting food.
Atmosphere: 4
Food: 5
Service: 5
Terrible place for employees, it was 96F today, June 23, 2024 and it felt it was about 140F inside. No AC, the employees were sweating and dripping with sweat. Screenshot the temperature 40 minutes later.
Felt like the employees were punished or working in an unsafe environment. When I arrived home, I noticed I was not given the right order.
The pizza was ok, nothing special. Had better pizza in other Papa Johns.
Parking: Parking in front of store
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Pepperoni Stuffed Crust Pizza
We usually order Cheese Sticks and those are really good !!! However we don’t have any option on web to mentioned “Well Done”
Atmosphere: 4
Food: 5
Service: 4
Ordered over phone and the delivery is delayed by an hour also the manager speaks rude…
Worst and rood customer service-ordered pizza for a small group and we ended up waiting more than 40 min. After waiting 40 min we called the customer care and they are not at all apologetic and very rood customer care. I will not use them again. Bye
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered over phone and the delivery is delayed by an hour also the manager speaks rude…
Really good food & really good customer service.
Atmosphere: 5
Food: 5
Service: 5
I really liked Papa Johns pizza. It is the most "similar" to Argentine pizza that you can find in the US.
And, at least in New Jersey, it's open until 2 am which I thought was great!
Atmosphere: 3
Food: 4
Service: 4
Used to have good pizza, now it all socks and overpriced!!
Atmosphere: 1
Food: 1
Service: 1
Not very welcoming customer service. The workers really don't seem happy to assist customers.
Atmosphere: 3
Food: 2
Service: 2
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