Our server Edwin made the day! Wow, he's a keeper. He could easily work in a 5 star. We'll be back.. and way to go with this fine gentleman. What a pleasure it was. You need more like him in there!! Note to Edwin, You're going to go far in the world, keep up that great attitude of genuine politeness and consciousness.
Atmosphere: 5
Food: 5
Service: 5
ash
Yummmmm!! It was nice and quiet when I visited. Food came out in quick timing and was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
For Every Mood Original 2021
Waitresses standing around talking about customers. Waitresses paid more attention to each other more than customers
Atmosphere: 1
Food: 3
Service: 2
Kelsey Doerfer
I feel like IHop is often underrated, the one here in Hackettstown absolutely shouldn't be! On Fridays they have a balloon lady come in and she and the wait staff are really great with the little ones! My 3-year-old has a blast. (We've done Friday's a couple times now.) I definitely recommend for families.
Atmosphere: 3
Food: 5
Service: 5
Dorette Connelly
Wasn't very busy, 6 waitresses standing around talking. We waited 10 minutes for somebody to come to our table to take our order. Took about 20 minutes to get our food. Over-medium eggs came out cold and runny. Sat by the kitchen and all you heard was goofing and fooling around in there. Kids these days don't want to work. Our waitress was very pleasant when we finally got one.
Atmosphere: 4
Food: 1
Service: 2
Dianna Quamina
Pleasant environment as well as the staff. Cuisine is outstanding. No waiting time parking lot. Ample space. Great surrounding area.
Atmosphere: 5
Food: 4
Service: 4
Kenneth Raff
Another disappointing experience. The restaurant was very cold... causing the food that was hot to cool very quickly. Some of the food was cold... long waits for staff to acknowledge us when we entered as well as for server toncome to table... just a bad experience overall.
This had been a 5 star review until today (4/09/24). Absolutely horrible experience. My food was cold and disgusting. Kitchen was apparently too busy, laughing and carrying on, to do their jobs. The 12yo manager too young and inexperienced to even offer a partial refund. I paid full price for garbage food. Completely unacceptable service. Will NEVER return. I see now why they have only a 3.8 put of 5 rating. Just awful experience.
Atmosphere: 1
Food: 1
Service: 1
Chavonni Glispie
I placed an order for banana strawberry pancakes and there was a dead baby roach in my strawberries. I tried calling several times and no one answered. I’m pregnant and immediately felt so sick. This is absolutely disgusting! This also means there has to be bigger issue within the kitchen. I’m so upset and disgusted by this.
Food: 1
John Manrique
I order here online and they over charged me. Not only that they forgot my side order. Called in to get a portion of my money back but haven’t gotten my refund yet. Very unprofessional, and scammers.I will never comeback here again.
Atmosphere: 1
Food: 1
Service: 1
Jim Bragg
Ok let’s start with price. This is cheap compared to other breakfast locations in NJ. Also the service is very good. ( May slip if very very busy). I’m not into sweets but the daughter and missus say the pancakes were good. Highly recommend the poblano eggs Benedict - spicy and meaty. Also who has time to make hollandaise sauce at home?
One person working on a Sunday morning is flat out not acceptable. One person staffing an entire dinning room is awful. Where is the management. Poor poor job
Atmosphere: 1
Food: 1
Service: 1
Hollis
We had a great experience with Thomas [server] thank you
Mery Land
Always a good stop
Atmosphere: 5
Food: 5
Service: 5
Ethan Kuperman
Service was a joke. Went for breakfast and my father asked for coffee and it didn't come for 10 minutes, and a refill took forever or never even came. Servers stand around talking to each other while people need stuff at their tables. Definitely need to get their service together, otherwise the food was great.
Atmosphere: 5
Food: 5
Service: 2
Kathy Cervantes
I had a bad experience this morning because the service took more than an hour and they never served us the food and they only charged for the drinks and their tips and the waitresses with their face and you called them and they never paid attention to you, I don't recommend them
Our server Edwin made the day! Wow, he's a keeper. He could easily work in a 5 star. We'll be back.. and way to go with this fine gentleman. What a pleasure it was. You need more like him in there!!
Note to Edwin,
You're going to go far in the world, keep up that great attitude of genuine politeness and consciousness.
Atmosphere: 5
Food: 5
Service: 5
Yummmmm!!
It was nice and quiet when I visited. Food came out in quick timing and was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Waitresses standing around talking about customers. Waitresses paid more attention to each other more than customers
Atmosphere: 1
Food: 3
Service: 2
I feel like IHop is often underrated, the one here in Hackettstown absolutely shouldn't be! On Fridays they have a balloon lady come in and she and the wait staff are really great with the little ones! My 3-year-old has a blast. (We've done Friday's a couple times now.) I definitely recommend for families.
Atmosphere: 3
Food: 5
Service: 5
Wasn't very busy, 6 waitresses standing around talking. We waited 10 minutes for somebody to come to our table to take our order. Took about 20 minutes to get our food. Over-medium eggs came out cold and runny. Sat by the kitchen and all you heard was goofing and fooling around in there. Kids these days don't want to work. Our waitress was very pleasant when we finally got one.
Atmosphere: 4
Food: 1
Service: 2
Pleasant environment as well as the staff. Cuisine is outstanding. No waiting time parking lot. Ample space. Great surrounding area.
Atmosphere: 5
Food: 4
Service: 4
Another disappointing experience. The restaurant was very cold... causing the food that was hot to cool very quickly. Some of the food was cold... long waits for staff to acknowledge us when we entered as well as for server toncome to table... just a bad experience overall.
This had been a 5 star review until today (4/09/24). Absolutely horrible experience. My food was cold and disgusting. Kitchen was apparently too busy, laughing and carrying on, to do their jobs. The 12yo manager too young and inexperienced to even offer a partial refund. I paid full price for garbage food. Completely unacceptable service. Will NEVER return. I see now why they have only a 3.8 put of 5 rating. Just awful experience.
Atmosphere: 1
Food: 1
Service: 1
I placed an order for banana strawberry pancakes and there was a dead baby roach in my strawberries. I tried calling several times and no one answered. I’m pregnant and immediately felt so sick. This is absolutely disgusting! This also means there has to be bigger issue within the kitchen. I’m so upset and disgusted by this.
Food: 1
I order here online and they over charged me. Not only that they forgot my side order. Called in to get a portion of my money back but haven’t gotten my refund yet. Very unprofessional, and scammers.I will never comeback here again.
Atmosphere: 1
Food: 1
Service: 1
Ok let’s start with price. This is cheap compared to other breakfast locations in NJ. Also the service is very good. ( May slip if very very busy).
I’m not into sweets but the daughter and missus say the pancakes were good. Highly recommend the poblano eggs Benedict - spicy and meaty. Also who has time to make hollandaise sauce at home?
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
One person working on a Sunday morning is flat out not acceptable. One person staffing an entire dinning room is awful. Where is the management. Poor poor job
Atmosphere: 1
Food: 1
Service: 1
We had a great experience with Thomas [server] thank you
Always a good stop
Atmosphere: 5
Food: 5
Service: 5
Service was a joke. Went for breakfast and my father asked for coffee and it didn't come for 10 minutes, and a refill took forever or never even came. Servers stand around talking to each other while people need stuff at their tables. Definitely need to get their service together, otherwise the food was great.
Atmosphere: 5
Food: 5
Service: 2
I had a bad experience this morning because the service took more than an hour and they never served us the food and they only charged for the drinks and their tips and the waitresses with their face and you called them and they never paid attention to you, I don't recommend them
Atmosphere: 1
Food: 1
Service: 1
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