Philly Pretzel Factory

The pretzels are delicious and the owner hosted our Girl Scout troop and gave the kids a wonderful experience! Make sure to check them out.

This Philly Pretzel Factory location is my favorite. Everyone is friendly, the pretzels are always fresh, and the pretzel dogs are delicious. They also do a lot for the community and support so many local school events. A great place to visit to satisfy your snack craving!

Atmosphere: 5

Food: 5

Service: 5

Won't be back to this location. My pretzels was stale and tasted like they were a day old. Other locations seem like they are way more fresh than this one.

They so nice and generous

Atmosphere: 5

Food: 5

Service: 5

Great pretzels, always fresh and quick service.

Great pretzels, always great service!

Atmosphere: 5

Food: 5

Service: 5

Thank you for the amazing work making our daughters Decision Day extra fun and delicious. Such wonderful and kind people that are always friendly and helpful.

❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Went today for free pretzel day. Staff was super friendly and kind. Great location and i will def be back.

Thank you for the Delicious treats
04/26 / 2025
♥️♥️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

The owners are amazing, they took the time to put together an awesome trip for our Girl scout troop. They got to make pretzels, learn about the history of soft pretzels and try a bunch of dipping sauces. Their pretzels were amazing. The place was extremely clean and we will be visiting them again!

Very small location but very affordable to grab a pretzel! You'll catch me there again🙏🏼

We ordered pretzels from the Philly Pretzel Factory in Hackettstown as a wedding send-off treat, and they went above and beyond with customer service! The pretzels were a huge hit with guests and staff at the venue – they were fresh and delicious! We really appreciated the outstanding customer service by the owner and staff. Thank you!

Stopped in with my two young children for a box of cinnamon & sugar Rivets. Pretzels were fresh, soft, and delicuous! The staff were welcoming and engaging. The gentleman behind the cash register made my children laugh & surprised them with a coupon for our next visit. Looking forward to popping in again soon!

Came in for a quick snack before they closed and was greeted by the sweetest cashier ever! He was so enthusiastic and friendly, made us feel so welcomed. He definitely loves his job and was so great. Also gave a coupon after. Wish we got his name but 10/10 customer service!! And of course pretzels were delicious. (2/16/25)

I bought a pretzel turkey and a variety of dips to bring to my cousin for Thanksgiving. It was a huge hit with his kids and the entire family.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Melted Cheese, Brownie Batter, Honey Mustard

Very friendly pretzels are great

Atmosphere: 4

Food: 5

Service: 5