When it first opened it was great, but I think the owner opened another store and took all the good help. There's only 2 employees that are good anymore. Might have to stop at a different DD for my coffee. Help is terrible.
Nia
First time I came here, the refresher drink tasted weird. The bagel I got was old. Donut was stale. Their drive thru lane takes ages and inside they don’t acknowledge you. Second time I went, ordered a dozen donuts to take to work. They took ages in the drive thru and there was two cars in front of me. Literally 15 mins just waiting. No idea what the people in front of me ordered but drive thru should be much faster. Third and last time: I paid in cash and expected my change back which was about $6-7 but the woman never gave it back to me. She called the next customer. Like what? Definitely was not a tip or had any right to keep my change. I would rather go to the location on S. Broad St. they are much nicer and work faster.
Atmosphere: 1
Food: 1
Service: 1
Kim Gonzalez
I ordered a strawberry refresher & there was a piece of uncooked bacon in it.
Atmosphere: 1
Food: 1
Service: 1
Priya Parasher
Even with new people the food is still undercooked and cold and bagels are old. So delicious biting into a cold mushy egg and a hard bagel 🙄
Food: 1
Breezy R
I usually do mobile orders at Dunkin, which I'm so thankful ?? my orders are usually ready in minutes & my orders are always delicious and meets or exceeds expectations. Those of you who don't use the mobile app yet, I highly urge you to start - there's constant discounts & freebies offered
Service: 5
Karla Tomala
I love here ??
Service: 5
anne martens
I love the early morning staff specifically at 5am staff best ever
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Donuts
Edilzar Godinez
Dealing with people very good
Luis Fernando
Excellent place to find good sandwiches instantly and with good customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Sausage Egg and Cheese, Sweet Black Pepper Breakfast Sandwich, Wake-Up Wrap - Bacon Egg and Cheese, Donuts, Croissant
Esteban Beza
Bad, very bad, they took me out of the store and they didn't want to charge me for what I had and there were still 30 minutes left to saw
Best Dunkin around here! My drink is almost always exactly what I ordered! Well done Dunkin!
Dietary restrictions: Non dairy substitutions
Service: 5
Janet McDonald
Staff was very rude. Stood there for 10 minutes with no assistance, as two of the workers were texting on their cell phones. Asked for assistance, three of them (including the two on their cell), looked up at me and continued to do nothing. Walked out and will never return! They only received one star because it wouldn't let me post with "0" stars.
Fredy Tay Red
Love morning coffee ☕️
Shahzad Khan
I always go there all people are so nice and there coffee and food is so good in this location ?
Atmosphere: 5
Food: 5
Service: 5
Stephanie Elliott
I went here on February 2, 2024. I placed my order using the app and attempted to pick up my food through the drive thru. When I arrived the only thing that was handed to me was two coffees and a doughnut. The rest of my order was missing three sandwiches, two wake up wraps and a Gatorade. I know it was a big order that is why I used the app, I was headed on a road trip to Atlanta. The window worker acted as if didn't understand what I was saying despite having my receipt. I asked to speak to the manager and he said she was in the back but I could come inside. I told him if I wanted to get wet from the rain I would have picked up my order from inside. He still would not get the manager, I told he that he knows that I come there and mobile order every morning and now I will no longer come back. Finally he gave me the rest of my order.I have not been back to that location since then.Like seriously all they had to do was read the receipt and fill my order but instead they gave me what they wanted and gave me a hassle about giving me what I had already paid for. SMH.
When it first opened it was great, but I think the owner opened another store and took all the good help. There's only 2 employees that are good anymore. Might have to stop at a different DD for my coffee. Help is terrible.
First time I came here, the refresher drink tasted weird. The bagel I got was old. Donut was stale. Their drive thru lane takes ages and inside they don’t acknowledge you. Second time I went, ordered a dozen donuts to take to work. They took ages in the drive thru and there was two cars in front of me. Literally 15 mins just waiting. No idea what the people in front of me ordered but drive thru should be much faster.
Third and last time: I paid in cash and expected my change back which was about $6-7 but the woman never gave it back to me. She called the next customer. Like what? Definitely was not a tip or had any right to keep my change.
I would rather go to the location on S. Broad St. they are much nicer and work faster.
Atmosphere: 1
Food: 1
Service: 1
I ordered a strawberry refresher & there was a piece of uncooked bacon in it.
Atmosphere: 1
Food: 1
Service: 1
Even with new people the food is still undercooked and cold and bagels are old. So delicious biting into a cold mushy egg and a hard bagel 🙄
Food: 1
I usually do mobile orders at Dunkin, which I'm so thankful ?? my orders are usually ready in minutes & my orders are always delicious and meets or exceeds expectations. Those of you who don't use the mobile app yet, I highly urge you to start - there's constant discounts & freebies offered
Service: 5
I love here ??
Service: 5
I love the early morning staff specifically at 5am staff best ever
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Donuts
Dealing with people very good
Excellent place to find good sandwiches instantly and with good customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Sausage Egg and Cheese, Sweet Black Pepper Breakfast Sandwich, Wake-Up Wrap - Bacon Egg and Cheese, Donuts, Croissant
Bad, very bad, they took me out of the store and they didn't want to charge me for what I had and there were still 30 minutes left to saw
Service: 1
Restaurantji Recommends
Best Dunkin around here! My drink is almost always exactly what I ordered! Well done Dunkin!
Dietary restrictions: Non dairy substitutions
Service: 5
Staff was very rude. Stood there for 10 minutes with no assistance, as two of the workers were texting on their cell phones. Asked for assistance, three of them (including the two on their cell), looked up at me and continued to do nothing. Walked out and will never return! They only received one star because it wouldn't let me post with "0" stars.
Love morning coffee ☕️
I always go there all people are so nice and there coffee and food is so good in this location ?
Atmosphere: 5
Food: 5
Service: 5
I went here on February 2, 2024. I placed my order using the app and attempted to pick up my food through the drive thru. When I arrived the only thing that was handed to me was two coffees and a doughnut. The rest of my order was missing three sandwiches, two wake up wraps and a Gatorade. I know it was a big order that is why I used the app, I was headed on a road trip to Atlanta. The window worker acted as if didn't understand what I was saying despite having my receipt. I asked to speak to the manager and he said she was in the back but I could come inside. I told him if I wanted to get wet from the rain I would have picked up my order from inside. He still would not get the manager, I told he that he knows that I come there and mobile order every morning and now I will no longer come back. Finally he gave me the rest of my order.I have not been back to that location since then.Like seriously all they had to do was read the receipt and fill my order but instead they gave me what they wanted and gave me a hassle about giving me what I had already paid for. SMH.
Atmosphere: 1
Food: 3
Service: 1
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