I was nervous about using the kiosk for the first time but gave it a try anyway, I probably would have messed it up if it wasn't for Mike coming to the rescue and helping me!! He was extremely kind, patient, and HELPFUL!! Even tho the donut I was looking for was literally right in front of my face, for some reason I missed it and Mike came right around and helped me find and complete my order. Then he must have made my coffee w love bc it was EXTRA DELICIOUS!! It's so rare to find people going the extra mile to take care of customers!! I hope Mike is valued and appreciated bc people like him make a world of difference!! Give him a promotion and raise!!!!! Thanks Mike, ur the best!!!!
Atmosphere: 5
Food: 5
Service: 5
Melissa Jeannette Shea
I’ve stopped here three times. They never have the food in stock never have enough staff. always have to an order. It’s best to go to the next rest stop with a Dunkin’
Atmosphere: 1
Food: 1
Service: 1
Akash
Worst customer service.
Atmosphere: 1
Food: 1
Service: 1
Janice Park
Awful. Just awful service, awful drinks, awful location. I ordered a brown sugar matcha latte, they rung me up for a latte instead. I pointed it out to them and showed them on the menu what drink I ordered and they acted confused and asked me directions for how my drink should be. How would I know? It’s a menu item and it’s Dunkin’s recipe. When they gave me the wrong size they just poured it into a bigger cup with extra ice to make it appear like I got my large drink. The drink itself just tastes of milk and none of the matcha. They have really bad organization on how they take orders and force you to use a kiosk that barely works or ask you to order at the register. They’re located right in front of the bathroom so you have to wait for your drink right at the entrance. Just save your money and avoid this Dunkin’.
Atmosphere: 1
Food: 1
Service: 1
Gaz T
Unlike other coffee places, they've made this one as slow as humanly possible
Margaret Estes
Went to place an order inside and there were bugs crawling over all the donuts… absolutely disgusting
Food: 1
Joe G Grant
Probably like 3.5 stars. I guess what you'd expect for a rest stop Dunkin. Queue line area is pretty small which sucks. And it's right next to the bathrooms.
The coffee was fine. The food was kinda sub part, which again, I kinda expected.
Parking: Tons of parking
Kid-friendliness: Yup!
Wheelchair accessibility: Yup
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: English Muffin
Nick Singh
This people is crazy lady thinks i stole sandwich..
Atmosphere: 1
Food: 1
Service: 1
Juancarlos Cervantes
Felicia the manager very unprofessional walked away from us couldnt pay cash because she only had acess to it very very bad vibes with this manager
No donuts this time but a little bit of that goodie good coffee drink.
You guys know me…I love rest stop restaurants and Dunkin lives up to the great history! But according to the universal P.A.R.K. rating system, rest stop restaurants are alotted a maximum of 3 stars ?. I wish I could rate it more but my hands are tied.
Keep it up Dunkin! Thanks ☺️
Parking: Lots and lots of parking
Kid-friendliness: We were there a little early for kids but I’m sure they’re welcome
Atmosphere: 3
Food: 3
Service: 3
A R
when b people front of you it's always a nightmare they're taking forever to order and worker making it worse.
Dan Ponzio
The location is not correct on google maps. It is impossible to get to this dunkin from where the location is on google maps without taking a 20 minute detour or somehow driving through a field into the back of the parking lot. Location needs to be fixed
Sasha Rother
Can somebody fixed point location in map ,because point location Dunkin’ Donuts in the field !!!
Food: 2
Service: 2
Recommended dishes: Donuts
Heather De Jesus
Ordering in a screen was not my favorite but the coffee was made perfectly and the food was nice and hot
And to the person complaining about their half drank cold foam drink - wow bro- would have been better to take a picture BEFORE you drank half of it.
I was nervous about using the kiosk for the first time but gave it a try anyway, I probably would have messed it up if it wasn't for Mike coming to the rescue and helping me!! He was extremely kind, patient, and HELPFUL!! Even tho the donut I was looking for was literally right in front of my face, for some reason I missed it and Mike came right around and helped me find and complete my order. Then he must have made my coffee w love bc it was EXTRA DELICIOUS!! It's so rare to find people going the extra mile to take care of customers!! I hope Mike is valued and appreciated bc people like him make a world of difference!! Give him a promotion and raise!!!!! Thanks Mike, ur the best!!!!
Atmosphere: 5
Food: 5
Service: 5
I’ve stopped here three times. They never have the food in stock never have enough staff. always have to an order. It’s best to go to the next rest stop with a Dunkin’
Atmosphere: 1
Food: 1
Service: 1
Worst customer service.
Atmosphere: 1
Food: 1
Service: 1
Awful. Just awful service, awful drinks, awful location. I ordered a brown sugar matcha latte, they rung me up for a latte instead. I pointed it out to them and showed them on the menu what drink I ordered and they acted confused and asked me directions for how my drink should be. How would I know? It’s a menu item and it’s Dunkin’s recipe. When they gave me the wrong size they just poured it into a bigger cup with extra ice to make it appear like I got my large drink. The drink itself just tastes of milk and none of the matcha. They have really bad organization on how they take orders and force you to use a kiosk that barely works or ask you to order at the register. They’re located right in front of the bathroom so you have to wait for your drink right at the entrance. Just save your money and avoid this Dunkin’.
Atmosphere: 1
Food: 1
Service: 1
Unlike other coffee places, they've made this one as slow as humanly possible
Went to place an order inside and there were bugs crawling over all the donuts… absolutely disgusting
Food: 1
Probably like 3.5 stars. I guess what you'd expect for a rest stop Dunkin. Queue line area is pretty small which sucks. And it's right next to the bathrooms.
The coffee was fine. The food was kinda sub part, which again, I kinda expected.
Parking: Tons of parking
Kid-friendliness: Yup!
Wheelchair accessibility: Yup
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: English Muffin
This people is crazy lady thinks i stole sandwich..
Atmosphere: 1
Food: 1
Service: 1
Felicia the manager very unprofessional walked away from us couldnt pay cash because she only had acess to it very very bad vibes with this manager
Atmosphere: 1
Food: 1
Service: 1
20 min to get a donut - don’t go here !
Service: 1
Restaurantji Recommends
HOLY DUNKIN MODE ?
No donuts this time but a little bit of that goodie good coffee drink.
You guys know me…I love rest stop restaurants and Dunkin lives up to the great history! But according to the universal P.A.R.K. rating system, rest stop restaurants are alotted a maximum of 3 stars ?. I wish I could rate it more but my hands are tied.
Keep it up Dunkin! Thanks ☺️
Parking: Lots and lots of parking
Kid-friendliness: We were there a little early for kids but I’m sure they’re welcome
Atmosphere: 3
Food: 3
Service: 3
when b people front of you it's always a nightmare they're taking forever to order and worker making it worse.
The location is not correct on google maps. It is impossible to get to this dunkin from where the location is on google maps without taking a 20 minute detour or somehow driving through a field into the back of the parking lot. Location needs to be fixed
Can somebody fixed point location in map ,because point location Dunkin’ Donuts in the field !!!
Food: 2
Service: 2
Recommended dishes: Donuts
Ordering in a screen was not my favorite but the coffee was made perfectly and the food was nice and hot
And to the person complaining about their half drank cold foam drink - wow bro- would have been better to take a picture BEFORE you drank half of it.
Atmosphere: 5
Food: 5
Service: 5
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