Have stopped here twice since it opened. Both times they messed up the orders. Waited at the drive-thru for quite some time. They just couldn't get it right! I asked for a bagel twist not toasted or slightly toasted because they're very hard to chew. I chipped my tooth and they insisted that I take one and that they were fine. Never going there again ?
Food: 1
Service: 1
Anibal Santos
First hot coffee was given cold twice. Second hot coffee was warm. Guess they did not turn on the warmers
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Sausage Egg and Cheese, Wake-Up Wrap - Bacon Egg and Cheese, Wake-Up Wrap - Turkey Sausage Egg and Cheese, 1 2 Dozen Donuts, Muffins, Egg and Cheese, Half Dozen Donuts
Jonathan Lopez
Well so much for eating on my break i guess…. This is the disgrace of a sand which i was given, two huge pieces of egg with a half a piece of bacon split into 3. This place has absolutely the slowest service out of all dunkin donuts in the surrounding area and they ripped me off. The whole staff needs to be replaced immediately!
Atmosphere: 1
Food: 1
Service: 1
Alexander Ramos
The girl at the register The blonde one needs a reality check keep going back in forth with me just because I didn't want her compliments I appreciate the kindness but everybody doesn't want to talk in the morning that's rude then threw my change on my hand all over ...I go to this Dunkin every morning in and out and then the lady making the wake up wraps threw my wakeup wrap on the counter I am not happy
Atmosphere: 1
Food: 1
Service: 1
kristy rau
The manager here is rude and disrespectful. I asked him to help with an order that was improperly taken in by his cashier. He took money out of his cash register and refused me service! I just asked him to redo the order. There wasn’t any one behind me. This is no way to treat a customer.
Atmosphere: 1
Service: 1
Zohra Chaudhary
This dunkin is the absolute WORST dunkin that I have EVER visited. I asked for a small hot chai tea latte, and they gave me a large one that was ice cold. It wasn’t iced, and it was in a hot cup, but it was cold. Then the lady who made it rudely asked the employees around her what she did wrong and I gave up and drove off. But before that, they also had some sort of board that showed off a free drink deal outside, and when I asked for help on how to activate the offer, they asked to take my phone and try to sort it out. Then the person using my phone admitted that they were both poorly trained and “believe it or not” didn’t know how to use the app. What?! I gave up and paid full price for the large drink that I did not ask for (which was also cold.) If only I could rate the service 0 stars instead of 1.
Oh, and I didn’t forget about sanitation. One of the girls who didn’t know the answer to my question and called over someone else was seen in the bacj scratching the life out of her stomach. NO gloves. The girl making my severely cold and exceedingly large drink also had NO gloves. In a recent Dunkin tweet, they specified that they want their employees to wear gloves. This girl? Said NO. I give up. No more 988 Hamilton Dunkin.
Atmosphere: 3
Food: 2
Service: 1
Omer Rana
Do yourself a favor and skip this location. They are extremely slow and tend to forget your order. Donuts were on the stale side so not sure how long they were out for.
Atmosphere: 2
Food: 2
Service: 2
Destiny Warden
I just drove past 3 Dunkin’ Donuts to come to this one. This is my third time here. It is always clean. The staff is always nice. And they make my very simple order perfect.
Atmosphere: 5
Food: 5
Service: 5
Charanjit Kaur
It's
Atmosphere: 4
Food: 4
Service: 3
Michael Figgs
Incredibly slow service, both waiting to give an order and for them to prepare the order. Woman taking the order didn’t know the menu items or if cream cheese could even be put on the bagel twist. Had no chocolate munchkins at 10am on a Saturday.
Worst coffee ever . Warm water with a tast of I don't know what. Not good at
Atmosphere: 1
Food: 1
Service: 1
Erica Quintanilla
The service whas very good I went by the drive through. I got my coffe and two doughnuts Iv orden first and I've went to the other window the cashier was waiting with my order it was fast i didn't have to wait to get my orden.
Parking: There was enough parking spots to park
Wheelchair accessibility: There were handicap parking clouser to the door.
Atmosphere: 5
Recommended dishes: Croissant, Bagels, Donuts
Pedro Quiriquino
Very good place to stop and have a delicious coffee ☕️
Dee B
They are the worst dunkin, coffee is very inconsistent , never made right, I have had to have drinks re-made more than once and they still didn’t taste like what I asked
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Bagels, Iced Latte, Donuts
Jim Paradise
I get DD breakfast sandwiches once every couple of years, and then I remember why it's been a couple of years since the last time. Stick to the coffee and donuts!
Have stopped here twice since it opened. Both times they messed up the orders. Waited at the drive-thru for quite some time. They just couldn't get it right! I asked for a bagel twist not toasted or slightly toasted because they're very hard to chew. I chipped my tooth and they insisted that I take one and that they were fine. Never going there again ?
Food: 1
Service: 1
First hot coffee was given cold twice. Second hot coffee was warm. Guess they did not turn on the warmers
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Sausage Egg and Cheese, Wake-Up Wrap - Bacon Egg and Cheese, Wake-Up Wrap - Turkey Sausage Egg and Cheese, 1 2 Dozen Donuts, Muffins, Egg and Cheese, Half Dozen Donuts
Well so much for eating on my break i guess…. This is the disgrace of a sand which i was given, two huge pieces of egg with a half a piece of bacon split into 3. This place has absolutely the slowest service out of all dunkin donuts in the surrounding area and they ripped me off. The whole staff needs to be replaced immediately!
Atmosphere: 1
Food: 1
Service: 1
The girl at the register The blonde one needs a reality check keep going back in forth with me just because I didn't want her compliments I appreciate the kindness but everybody doesn't want to talk in the morning that's rude then threw my change on my hand all over ...I go to this Dunkin every morning in and out and then the lady making the wake up wraps threw my wakeup wrap on the counter I am not happy
Atmosphere: 1
Food: 1
Service: 1
The manager here is rude and disrespectful. I asked him to help with an order that was improperly taken in by his cashier. He took money out of his cash register and refused me service! I just asked him to redo the order. There wasn’t any one behind me. This is no way to treat a customer.
Atmosphere: 1
Service: 1
This dunkin is the absolute WORST dunkin that I have EVER visited. I asked for a small hot chai tea latte, and they gave me a large one that was ice cold. It wasn’t iced, and it was in a hot cup, but it was cold. Then the lady who made it rudely asked the employees around her what she did wrong and I gave up and drove off. But before that, they also had some sort of board that showed off a free drink deal outside, and when I asked for help on how to activate the offer, they asked to take my phone and try to sort it out. Then the person using my phone admitted that they were both poorly trained and “believe it or not” didn’t know how to use the app. What?! I gave up and paid full price for the large drink that I did not ask for (which was also cold.) If only I could rate the service 0 stars instead of 1.
Oh, and I didn’t forget about sanitation. One of the girls who didn’t know the answer to my question and called over someone else was seen in the bacj scratching the life out of her stomach. NO gloves. The girl making my severely cold and exceedingly large drink also had NO gloves. In a recent Dunkin tweet, they specified that they want their employees to wear gloves. This girl? Said NO. I give up. No more 988 Hamilton Dunkin.
Atmosphere: 3
Food: 2
Service: 1
Do yourself a favor and skip this location. They are extremely slow and tend to forget your order. Donuts were on the stale side so not sure how long they were out for.
Atmosphere: 2
Food: 2
Service: 2
I just drove past 3 Dunkin’ Donuts to come to this one. This is my third time here. It is always clean. The staff is always nice. And they make my very simple order perfect.
Atmosphere: 5
Food: 5
Service: 5
It's
Atmosphere: 4
Food: 4
Service: 3
Incredibly slow service, both waiting to give an order and for them to prepare the order. Woman taking the order didn’t know the menu items or if cream cheese could even be put on the bagel twist. Had no chocolate munchkins at 10am on a Saturday.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Worst coffee ever . Warm water with a tast of I don't know what. Not good at
Atmosphere: 1
Food: 1
Service: 1
The service whas very good I went by the drive through. I got my coffe and two doughnuts Iv orden first and I've went to the other window the cashier was waiting with my order it was fast i didn't have to wait to get my orden.
Parking: There was enough parking spots to park
Wheelchair accessibility: There were handicap parking clouser to the door.
Atmosphere: 5
Recommended dishes: Croissant, Bagels, Donuts
Very good place to stop and have a delicious coffee ☕️
They are the worst dunkin, coffee is very inconsistent , never made right, I have had to have drinks re-made more than once and they still didn’t taste like what I asked
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Bagels, Iced Latte, Donuts
I get DD breakfast sandwiches once every couple of years, and then I remember why it's been a couple of years since the last time. Stick to the coffee and donuts!
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Donuts
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