What kind of business does not give out a cup of water to a consumer? Distasteful customer serviceā¦
Atmosphere: 1
Food: 1
Service: 1
Le Tran
I had a disappointing experience at this Starbucks location. I came in yesterday 11/15/25 to pick up my Mobil orders.also tried to purchase a Hello Kitty tumbler, but the employee helping me had a rude attitude and told me she couldnāt find the barcode to scan( didnāt get her name, young blond ponytail with really thick dark eyeliner). Even with several staff members there, no one seemed willing or able to figure it out. I ended up walking out without the item that I mainly came for. Not sure if they didnāt want to sell it or simply didnāt know how, but either way, it was frustrating and unprofessional!
Atmosphere: 5
Food: 5
Service: 1
Liliana Rodriguez
Terrible service; the staff seem sleepwalking, they're neither friendly nor courteous, and the delivery is pathetic. They're incapable of asking the customer anything or helping them; you're left standing there like you're begging for handouts. You pay for a product, and this store is the worst; its staff is useless.
Atmosphere: 2
Food: 5
Service: 1
Karen Palma
I really love coming to this Starbucks because itās super close and it has a cute seating indoor area. However, they cannot seem to make a pumpkin cream cold brew which is a huge disappointment as itās the drink of the season. It either has barely any foam, the brew tastes weird, they donāt make the foam tasty, etc. Not sure what it is as it varies every time. Hoping they fix this issue before the drink is gone.
Atmosphere: 3
Food: 2
Service: 2
Rebeca Colon
Today, October 22, around 6:56 a.m., the employee Tisha made my order unnecessarily complicated. I simply asked for the seasonal pumpkin frappuccino, but she insisted that such a product ādidnāt exist,ā even though the morning before, at the same time, I was able to order it without any problem. I even showed her a photo of the drink and clearly explained how it had been made on previous days, yet she refused to prepare it and asked us to park and wait, for no valid reason. Her attitude was unfriendly and somewhat hostile, making it seem as though I was the one mistaken, when I was simply asking for the same drink Iāve successfully ordered before.
Atmosphere: 2
Food: 4
Service: 1
Jerardo Delgado
I just went in there for my state mug šš½
Atmosphere: 5
Food: 5
Service: 5
Yensy Cepeda
Lately they have been irresponsible 3 last orders they forget to add the foam. First 2 times let it slide but it keeps happening. We pay 1.25 to put foam on this drinks please stop forgetting. We do not need to stand there for hours to put on something that's already paid for.
Dan Blaxlide
If you come here youāre looking at 15-20 minutes in this drive thru. I normally donāt leave bad/negative reviews, but literally every time I come to this specific location I have to wait a solid 15 minutes MINIMUM before I even get to the window just to pay. And due to the way the drive thru is constructed you cannot leave if a car is behind you. Skip the drive thru and go inside.
Thanks for having something in my frap that gave me an allergic reaction :) I knew it tasted weird and then I got hives on my face and my eyes started to itch! Luckily, I noticed before I could've had ANAPHYLAXIS and took benadryl...but still, seriously?
Atmosphere: 1
Food: 1
Service: 1
dilsy suarez
Came to this location and they had no refreshers at all I was offered hot coffee in 94 degree weather this is ridiculous.
Eliesel Santana
Horrible store, 25 minutes waiting on my door dash order just to find our it was ready before I even entered the store. they don't have the decency to ask someone who has been standing around for 25 minutes their order name.
Atmosphere: 1
Food: 1
Service: 1
R M
Poor customer service . Lady with the bob took our order and was getting irritated every time we ordered more food . At the window we said thank you and she didnāt even look to say your welcome or have a nice day . She seemed prejudiced or annoyed .
Food: 4
Service: 2
Diana SƔnchez
Coffee is good, the place is not crowded and there are multiple tables; although sometimes they are dirty. The address in Google map is wrong.
Plenty of parking, easy place to meet
Not the quickest Starbucks but good!
Atmosphere: 3
Food: 4
Service: 3
One of the perfect latte I had š©·
What kind of business does not give out a cup of water to a consumer?
Distasteful customer serviceā¦
Atmosphere: 1
Food: 1
Service: 1
I had a disappointing experience at this Starbucks location. I came in yesterday 11/15/25 to pick up my Mobil orders.also tried to purchase a Hello Kitty tumbler, but the employee helping me had a rude attitude and told me she couldnāt find the barcode to scan( didnāt get her name, young blond ponytail with really thick dark eyeliner). Even with several staff members there, no one seemed willing or able to figure it out. I ended up walking out without the item that I mainly came for. Not sure if they didnāt want to sell it or simply didnāt know how, but either way, it was frustrating and unprofessional!
Atmosphere: 5
Food: 5
Service: 1
Terrible service; the staff seem sleepwalking, they're neither friendly nor courteous, and the delivery is pathetic. They're incapable of asking the customer anything or helping them; you're left standing there like you're begging for handouts. You pay for a product, and this store is the worst; its staff is useless.
Atmosphere: 2
Food: 5
Service: 1
I really love coming to this Starbucks because itās super close and it has a cute seating indoor area. However, they cannot seem to make a pumpkin cream cold brew which is a huge disappointment as itās the drink of the season. It either has barely any foam, the brew tastes weird, they donāt make the foam tasty, etc. Not sure what it is as it varies every time. Hoping they fix this issue before the drink is gone.
Atmosphere: 3
Food: 2
Service: 2
Today, October 22, around 6:56 a.m., the employee Tisha made my order unnecessarily complicated. I simply asked for the seasonal pumpkin frappuccino, but she insisted that such a product ādidnāt exist,ā even though the morning before, at the same time, I was able to order it without any problem.
I even showed her a photo of the drink and clearly explained how it had been made on previous days, yet she refused to prepare it and asked us to park and wait, for no valid reason.
Her attitude was unfriendly and somewhat hostile, making it seem as though I was the one mistaken, when I was simply asking for the same drink Iāve successfully ordered before.
Atmosphere: 2
Food: 4
Service: 1
I just went in there for my state mug šš½
Atmosphere: 5
Food: 5
Service: 5
Lately they have been irresponsible 3 last orders they forget to add the foam. First 2 times let it slide but it keeps happening. We pay 1.25 to put foam on this drinks please stop forgetting. We do not need to stand there for hours to put on something that's already paid for.
If you come here youāre looking at 15-20 minutes in this drive thru. I normally donāt leave bad/negative reviews, but literally every time I come to this specific location I have to wait a solid 15 minutes MINIMUM before I even get to the window just to pay. And due to the way the drive thru is constructed you cannot leave if a car is behind you. Skip the drive thru and go inside.
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
Thanks for having something in my frap that gave me an allergic reaction :) I knew it tasted weird and then I got hives on my face and my eyes started to itch! Luckily, I noticed before I could've had ANAPHYLAXIS and took benadryl...but still, seriously?
Atmosphere: 1
Food: 1
Service: 1
Came to this location and they had no refreshers at all I was offered hot coffee in 94 degree weather this is ridiculous.
Horrible store, 25 minutes waiting on my door dash order just to find our it was ready before I even entered the store. they don't have the decency to ask someone who has been standing around for 25 minutes their order name.
Atmosphere: 1
Food: 1
Service: 1
Poor customer service . Lady with the bob took our order and was getting irritated every time we ordered more food . At the window we said thank you and she didnāt even look to say your welcome or have a nice day . She seemed prejudiced or annoyed .
Food: 4
Service: 2
Coffee is good, the place is not crowded and there are multiple tables; although sometimes they are dirty. The address in Google map is wrong.
Atmosphere: 4
Food: 4
Service: 4
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