1. I get asked if I want or don’t want food/pastries/coffee as the line moves before reaching cashier, making everything confusing.
2.The cashier/barista is really distracted, the staff is really young and untrained.
3. Because of distractions I was charged two extra cookies (each bakery product it’s $5) and extra juice ($3) (I’ll explain this)
4. After accepting the first cookie due to distractions of the cashier/barista, we get charged 30 bucks for two cold lattes and 3 pastries (coffee cake and one cookie (handled to us by mistake) and a mistakenly charged small apple juice). Me and gf proceeded with the purchase thinking the place it’s simply overpriced
5. When picking up the pastries (which I forgot to mention they were cold and served poorly) the barista/cashier handles me and my gf the apple juice, we told her we didn’t order that and we got charged for a juice we never asked for… barista seemed confused just if she messed up two different orders.
6. Barista offers to give another cookie in exchange of the apple juice… we proceed.
7. When trying the coffees (we ordered to cold lattes with caramel and almond milk) we realized the flavor was weird and we came to the conclusion the coffee is not fresh and reheated from previous days.
8. When taking a closer look, we see milk was really dense and had cloths and was easily separating from the coffee (milk and coffee seemed caducated and old)
9. We decide to leave everything on the table and bring this to the attention of the kids, which seemed perplexed and didn’t know how to act. I tried to be empathetic with all of them expressing how I know the milk problem it’s not their fault but they should check all of that prior to preparing drinks…
10. The same barista who charged us the two extra items and made everything confusing told me that “it was the caramel that was causing this effect”. I simply said that I don’t think so as I worked as a barista before… (I tried to be as polite as possible)
11. The girl offers me another coffee to compensate but I rejected the offer as she did that with the juice/cookie situation. And I lost my appetite after drinking that latte…
Things I would recommend:
1. Please train staff and how to correctly attend customers with ORGANIZATION.
2. Find a way to heat pastries and have fresh food! Everything tastes OLD
3. Really overpriced, payed more and had a worse experience than in a Starbucks at NYC.
4. Stop trying to fix problems by offering more food, simply refund the money or negotiate with customer prior to force them to take another item instead
5. Place looked dead-ish inside.
6. Prices not worth service and quality.
Hope this review helps, I understand they are young baristas, but a good training session could help a lot!
Sun Ho Ro
Lovely cafe but food is terrible and overpriced.
Atmosphere: 5
Food: 1
Service: 4
K. White
The place was packed and the staff was rushing people through the line but the food was really tasty. The turkey sandwich was fresh and delicious. We sat outside since there wasn't a seat available inside.
Atmosphere: 3
Food: 4
Service: 3
Mordechai Michael Clapman
Fantastic cafe overlooking the water in grounds for sculpture!
Atmosphere: 5
Food: 4
Mordechai “Mordechai Michael Clapman” Clapman
Fantastic cafe overlooking the water in grounds for sculpture!
Will Will
It’s alright expensive coffee is small and its good but nothing crazy for the price I thought it be better
Atmosphere: 3
Food: 3
Service: 2
J S
The staff are friendly, and you can sit outside while eating to enjoy the view.
Atmosphere: 5
Food: 4
Service: 5
J J
The staff are friendly, and you can sit outside while eating to enjoy the view.
Atmosphere: 5
Food: 4
Service: 5
Jeya Siva
This Cafe is inside the Grounds of Sculpture. Its themed as per its namesake. You find the famed paintings of Van Gogh on its ceiling and walls. There is alsi a life-size statue of Van Gogh outside the cafe. The pastries , they offer, are decent too.
Terribly Overpriced ($120 for coffee & snacks for 4 adults & 2 small kids)Terrible coffee. This was so bad, that all 4 adults abandoned the coffees).Brie & Ham sandwich just OK.Strawberry Salad was good.Cannoli was pretty good.Marble cake was dry.3 members of staff … all lacking joy in their work.Considering that access to the coffee requires tickets to the museum, it approaches highway robbery.Don’t bother. Bring your own snacks and drinks.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Pastries
Allee L
I came here excited to try it out and was so very discouraged by the people who work here being so aggressive and so unprofessionally rude. I'm so embarrassed to say that I paid to be treated that way. I would never come back to a place who treats their customers like rats. Personally I think the blonde girl with anger issues behind the counter is a seriously bad reputation for this place and is the sole reason I will not be back.
Atmosphere: 1
Food: 1
Service: 1
Xan Limb
I paid $12 for 2oz of prosecco when I could have gotten a 6 oz glass of Cabernet for $10. Which I was going to get a glass of wine (6oz) for $10 but asked if I could upcharge it for prosecco like my friends drink instead of the Cabernet and the server said "yes but you have to pay more for it still, it will be the $12 price to pay as the "holiday drink" but just a glass of prosecco" To my surprise when she handed me a 2oz glass of prosecco with a literal tree of rosemary in it I was a little thrown off as this was not what we had just discussed at all. She could have told me from the start of will only be 2oz that I can pour you though so you get more bang for your buck with the wine glass. So I asked where the rest of the wine was because as we discussed the 6oz glass of Cabernet was $10 but if I paid $12 I could do the prosecco instead, and she simply walked away without even helping and wouldn't come back from the kitchen. I literally got ripped off and then abandoned. Such a bad look for the cafe I would never have someone represent my business in that way as if she is making commission off the up-priced drink that she described entirely wrong. Never bringing anyone back here again.
Andy Reign
The blonde girl working here is so aggressive and shouldn't be in customer service. I've never been treated so poorly before wow.
Atmosphere: 1
Food: 1
Service: 1
Lexi Lee
Disappointed to say the girl who is working here is an extremely bad reputation for this company. I've never been treated so rudely and unprofessional before especially for the price I'm paying. Acting as if we aren't even paying customers and when we asked to speak with someone who wasn't so aggressive she just left and never came back from the back room. We tried to ask for her name in the middle of her being so rude to us for asking a simple question about the drinks and she refused to say. I was embarrassed for the way the server acted towards paying customers. Really bad face for this place I was really hoping I'd want to come back with friends next time too, but that would have just been even more embarrassing.
Good place
Really upset for the following:
1. I get asked if I want or don’t want food/pastries/coffee as the line moves before reaching cashier, making everything confusing.
2.The cashier/barista is really distracted, the staff is really young and untrained.
3. Because of distractions I was charged two extra cookies (each bakery product it’s $5) and extra juice ($3) (I’ll explain this)
4. After accepting the first cookie due to distractions of the cashier/barista, we get charged 30 bucks for two cold lattes and 3 pastries (coffee cake and one cookie (handled to us by mistake) and a mistakenly charged small apple juice). Me and gf proceeded with the purchase thinking the place it’s simply overpriced
5. When picking up the pastries (which I forgot to mention they were cold and served poorly) the barista/cashier handles me and my gf the apple juice, we told her we didn’t order that and we got charged for a juice we never asked for… barista seemed confused just if she messed up two different orders.
6. Barista offers to give another cookie in exchange of the apple juice… we proceed.
7. When trying the coffees (we ordered to cold lattes with caramel and almond milk) we realized the flavor was weird and we came to the conclusion the coffee is not fresh and reheated from previous days.
8. When taking a closer look, we see milk was really dense and had cloths and was easily separating from the coffee (milk and coffee seemed caducated and old)
9. We decide to leave everything on the table and bring this to the attention of the kids, which seemed perplexed and didn’t know how to act. I tried to be empathetic with all of them expressing how I know the milk problem it’s not their fault but they should check all of that prior to preparing drinks…
10. The same barista who charged us the two extra items and made everything confusing told me that “it was the caramel that was causing this effect”. I simply said that I don’t think so as I worked as a barista before… (I tried to be as polite as possible)
11. The girl offers me another coffee to compensate but I rejected the offer as she did that with the juice/cookie situation. And I lost my appetite after drinking that latte…
Things I would recommend:
1. Please train staff and how to correctly attend customers with ORGANIZATION.
2. Find a way to heat pastries and have fresh food! Everything tastes OLD
3. Really overpriced, payed more and had a worse experience than in a Starbucks at NYC.
4. Stop trying to fix problems by offering more food, simply refund the money or negotiate with customer prior to force them to take another item instead
5. Place looked dead-ish inside.
6. Prices not worth service and quality.
Hope this review helps, I understand they are young baristas, but a good training session could help a lot!
Lovely cafe but food is terrible and overpriced.
Atmosphere: 5
Food: 1
Service: 4
The place was packed and the staff was rushing people through the line but the food was really tasty. The turkey sandwich was fresh and delicious. We sat outside since there wasn't a seat available inside.
Atmosphere: 3
Food: 4
Service: 3
Fantastic cafe overlooking the water in grounds for sculpture!
Atmosphere: 5
Food: 4
Fantastic cafe overlooking the water in grounds for sculpture!
It’s alright expensive coffee is small and its good but nothing crazy for the price I thought it be better
Atmosphere: 3
Food: 3
Service: 2
The staff are friendly, and you can sit outside while eating to enjoy the view.
Atmosphere: 5
Food: 4
Service: 5
The staff are friendly, and you can sit outside while eating to enjoy the view.
Atmosphere: 5
Food: 4
Service: 5
This Cafe is inside the Grounds of Sculpture. Its themed as per its namesake. You find the famed paintings of Van Gogh on its ceiling and walls. There is alsi a life-size statue of Van Gogh outside the cafe. The pastries , they offer, are decent too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastries
Restaurantji Recommends
Terribly Overpriced ($120 for coffee & snacks for 4 adults & 2 small kids)Terrible coffee. This was so bad, that all 4 adults abandoned the coffees).Brie & Ham sandwich just OK.Strawberry Salad was good.Cannoli was pretty good.Marble cake was dry.3 members of staff … all lacking joy in their work.Considering that access to the coffee requires tickets to the museum, it approaches highway robbery.Don’t bother. Bring your own snacks and drinks.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Pastries
I came here excited to try it out and was so very discouraged by the people who work here being so aggressive and so unprofessionally rude. I'm so embarrassed to say that I paid to be treated that way. I would never come back to a place who treats their customers like rats. Personally I think the blonde girl with anger issues behind the counter is a seriously bad reputation for this place and is the sole reason I will not be back.
Atmosphere: 1
Food: 1
Service: 1
I paid $12 for 2oz of prosecco when I could have gotten a 6 oz glass of Cabernet for $10. Which I was going to get a glass of wine (6oz) for $10 but asked if I could upcharge it for prosecco like my friends drink instead of the Cabernet and the server said "yes but you have to pay more for it still, it will be the $12 price to pay as the "holiday drink" but just a glass of prosecco" To my surprise when she handed me a 2oz glass of prosecco with a literal tree of rosemary in it I was a little thrown off as this was not what we had just discussed at all. She could have told me from the start of will only be 2oz that I can pour you though so you get more bang for your buck with the wine glass. So I asked where the rest of the wine was because as we discussed the 6oz glass of Cabernet was $10 but if I paid $12 I could do the prosecco instead, and she simply walked away without even helping and wouldn't come back from the kitchen. I literally got ripped off and then abandoned. Such a bad look for the cafe I would never have someone represent my business in that way as if she is making commission off the up-priced drink that she described entirely wrong. Never bringing anyone back here again.
The blonde girl working here is so aggressive and shouldn't be in customer service. I've never been treated so poorly before wow.
Atmosphere: 1
Food: 1
Service: 1
Disappointed to say the girl who is working here is an extremely bad reputation for this company. I've never been treated so rudely and unprofessional before especially for the price I'm paying. Acting as if we aren't even paying customers and when we asked to speak with someone who wasn't so aggressive she just left and never came back from the back room. We tried to ask for her name in the middle of her being so rude to us for asking a simple question about the drinks and she refused to say. I was embarrassed for the way the server acted towards paying customers. Really bad face for this place I was really hoping I'd want to come back with friends next time too, but that would have just been even more embarrassing.
Atmosphere: 1
Food: 1
Service: 1
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