McDonald's

31-20 NJ-35, Hazlet
(732) 203-0818

Recent Reviews

Sort by
Hollywood Pud (Hollywood)

Food was not fresh

Atmosphere: 3

Food: 4

Service: 3

sl_uz

My mom and I decided to treat ourselves to McDonald's on a Thursday afternoon, so we headed to the drive-thru. As we pulled up to the menu board, the mouthwatering images of burgers and fries made our stomachs growl in anticipation. However, when we placed our order, I requested fries without salt, which meant we would have to wait a little longer for them to be freshly prepared.

As we sat in line (we had to move to wait spot number 2), we couldn't help but feel a bit frustrated with the delay. We glanced out the window and noticed a kind-looking police officer chatting with the employees at the pickup window. His presence added a reassuring vibe to the scene, which was nice. After a few minutes of anticipation that felt like an eternity, my impatience began to set in.

Just then, an employee came out to our car with a warm smile, and she kindly explained the reason for the hold-up. It turned out that they were making the fries fresh to ensure they were perfectly crispy and hot for us! Once we understood, we felt a wave of guilt for our earlier irritation.

Soon after, we received our fresh fries and tasty burgers, and I couldn't help but feel grateful for the unexpected wait. Ultimately, it turned out to be a lovely experience, and I left McDonald's with a satisfied smile, eager to dig into my meal.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Sauce, Cheeseburger, French Fries, Chicken Mcnuggets

Stephanie Debari

Always forget something or messes up order. Lady at the second drive through windows is rude.

Atmosphere: 4

Food: 3

Service: 2

Recommended dishes: Mcdouble, Sandwich, Sauce, French Fries

Rachel Rhodes

This location has more “system” issues than any other McDonald’s I’ve been there 3 times in the past month while taking my son to an appointment, and twice that I’ve gone their “system” was down. It seems to be specific to this location as the other location close by did not have any issues. Makes me wonder if it is a system issue or just them not knowing how to manage their time and get things done.

Atmosphere: 2

Food: 4

Service: 1

Meris Brown

Chicken sandwich is way too spicy. Won't be ordering it anymore.

Atmosphere: 5

Food: 3

Service: 1

a

hashbrowns are always amazing. but really? Who decided to clean the frappe machine during breakfast hours on a Wednesday morning? between 6:30-7 am. like, you can't clean it when you know.... breakfast is over? like 11 pm?

Paul Gormezano

Seriously they made me pay for food then back up into a spot and wait 10 minutes for a happy meal. Pretty interesting

Atmosphere: 1

Food: 1

Service: 1

Alexander Val

Absolutely atrocious. This is what happens when you order 2 large fries. They take and split one large with 2 boxes. I should’ve caught this at the store right away but they deceived and made it look as they should be, filled up! Workers knew what they were doing. Maybe bonuses to the manager that has the smallest expense report with the largest margins. Unless fries are now filled half the packaged this is crazy! Thousands of dollars spent annually at this location through the app. Unacceptable for the franchise owners. And they are cold!!! Haha to add insult to injury.

Shane Pally

I was interrupted in the middle of trying to give my order by another employee . Without a doubt I was
Intentionally served a poor quality burger and a half full medium fry with old hard ones on the bottom. Disrespectful and arrogant. These are the values being taught at this location.

Atmosphere: 2

Food: 1

Service: 2

Jim King

If I could have left a zero, I would have, No one working the counter, About 10 people in the back, When I got the order it was completely wrong, Coffee was wrong the first time Cold the second time, ask ed for sauce for the chicken recieved nothing in the bag Double burger ask for extra onions, Not even close, The managers should be ashamed, Cold food no condiments, 20 minutes waiting at the counter, and still wasn't right

Food: 1

Service: 1

Tyler (TJ)

I asked for a new drink and they gave me the same drink over and over. There was tiny hairs, visible plastic, and white dots in my drink. Ik what bubbles look like.. and it’s not that.. maybe they gave me a whole new large like I asked.. but that only means their cups or drink machine is filthy (note I ordered without ice. So I haven’t even touched the closed drink..)

Atmosphere: 3

Food: 4

Service: 1

Stelianos Papadapalu

Number one rule of McDonalds. Never leave the drive through without looking in the bag. Well, I broke the rule… I got home and realized half my order wasn’t inside the bag. Bummer. They did however give me extra ranch for the nuggets they didn’t put inside. Thanks guys!

Atmosphere: 1

Food: 1

Service: 1

Travis Mendez

It's crazy you tried to charge me 1.69$ to add ice to my cup. Never coming back.

J T

Lady working the drive through last night was respectfully clueless. I was the only car on line and she originally hands me a chocolate milk. My order was a 6 piece nugget meal with a Dr Pepper. I ask what’s with the milk and she tells me for the happy meal. I kindly remind her that I got a nugget meal. She disappears and comes back and asked me if I’m sure i did not order a happy meal. And reluctantly hands me a Dr Pepper and shuts the window. I now am sitting waiting for my fries and she opens the window and asks why I’m still waiting. I end up getting a small fry and laid down my arms because i just wanted to get out of there. 0/10

Atmosphere: 3

Food: 5

Service: 2

Vincent Roberts

Good food, okay interior, great service.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Egg Mcmuffin, Bacon Egg and Cheese on English Muffin, Sandwich, Cheeseburger, Classic Big Mac Pack with Apple Pie, Chicken Mcnuggets

Loading...