People working there should learn to be friendlier. Food quality has changed tremendously over time, sad to say.
Atmosphere: 3
Food: 3
Service: 2
Diane Valdez
I went there today to get an ice cappuccino with an old fashioned donut. The coffee was completely white with no ice and no sugar. The old fashioned donut was old and dry. The young lady behind the counter had absolutely no personality or customer service. I asked for more ice and got a few cubs, I ask for liquid sugar but I didn’t get it. I ask for some espresso in the coffee I got a shot but that didn’t fixed the awful coffee she made. Instead of apologizing and starting over she simply didn’t care. I asked for the blueberry donut instead but she didn’t listen and still give me the dry old fashion. I ended up throwing away the entire order in the store right in front of her. This felt like the DMV. Horrible customer service!! Horrible coffee maker! Teach your employees to make coffee.
Atmosphere: 1
Food: 1
Service: 1
Mike R
Very chill on the whole. Can be busy in the mornings but the folks working here are always kind and helpful — even when it’s busy. I’ve never had an issue with the food or coffee here, everything is made to order and very fast. This is my go to spot on the weekends when I need something to eat quickly in the morning.
Atmosphere: 3
Food: 5
Service: 5
Allan Urrutia
When summer weather is approaching, it's definitely the best place to get some ice cream !
Atmosphere: 5
Food: 5
Service: 3
Chris L
Ramesh was wonderful and kind, always with a smile and wanting to help. I often come in close to closing time and he always takes the time to provide fantastic service. If he isn't one already, he should be a manager!
Atmosphere: 5
Food: 5
Service: 5
Maninder Kaur
I bought a coffee from the highland park location 55 Raritan ave the girl she do sweeping when I order she leave the broom didn’t wash hands directly start making coffee it’s second time with me
JessicAysel Gozal
I bought it today, I said less ice but it had too much ice. It had 0 sugar. It was called caramel signature latte but there was no caramel in it.
Atmosphere: 3
Food: 1
Service: 1
J L
It's a Baskin Robbins and Dunkin Donuts.
Atmosphere: 4
Food: 5
Service: 4
Ziad Lehra
Accidentally ordered a latte instead of a decaf latte. Asked for it to be remade because I’m sick, just need something warm. Was given attitude and refused. Any other Dunkin would’ve just remade a simple hot small decaf latte.
Had no idea it was kosher please put a sign at the front next time
Charisse Massey
I wish I didn’t have to write this type of review but this is the platform this type of review is needed. My children attend a daycare in highland park near this Dunkin’ and just recently they had free donut day. The owner of the daycare whom is a black woman decided to take the children to get a free donut and the individual behind the counter whom was a male of Indian descent decided that it was a good idea to be racist to a bunch of babies. His words were and I quote “you people always want something for free, you black people always want something free.” The children at this daycare are majority African American. About 99% of the babies are black, there are about two Caucasian children and two Hispanic children. Regardless of what color any of the babies are or what their race or religion is what he said was very unexceptionable. I have written to the headquarters about this individual and have also contacted News 12 NJ. I am disgusted.
Atmosphere: 1
Food: 2
Service: 1
jjj romanof
The manager in this Dunkin. I don't know who she is but they need to replace her. I went in because I placed a order on my app. Which I had a discount and she refused to apply it. Even though I had my phone with me. I shouldered the coupon and she just refused. Making up excuses how she couldn't apply the discount
Atmosphere: 1
Food: 4
Service: 1
Gili Safran
I've been such a loyal customer! Best friendly staff!
People working there should learn to be friendlier. Food quality has changed tremendously over time, sad to say.
Atmosphere: 3
Food: 3
Service: 2
I went there today to get an ice cappuccino with an old fashioned donut. The coffee was completely white with no ice and no sugar. The old fashioned donut was old and dry. The young lady behind the counter had absolutely no personality or customer service. I asked for more ice and got a few cubs, I ask for liquid sugar but I didn’t get it. I ask for some espresso in the coffee I got a shot but that didn’t fixed the awful coffee she made. Instead of apologizing and starting over she simply didn’t care. I asked for the blueberry donut instead but she didn’t listen and still give me the dry old fashion. I ended up throwing away the entire order in the store right in front of her. This felt like the DMV. Horrible customer service!! Horrible coffee maker! Teach your employees to make coffee.
Atmosphere: 1
Food: 1
Service: 1
Very chill on the whole. Can be busy in the mornings but the folks working here are always kind and helpful — even when it’s busy. I’ve never had an issue with the food or coffee here, everything is made to order and very fast. This is my go to spot on the weekends when I need something to eat quickly in the morning.
Atmosphere: 3
Food: 5
Service: 5
When summer weather is approaching, it's definitely the best place to get some ice cream !
Atmosphere: 5
Food: 5
Service: 3
Ramesh was wonderful and kind, always with a smile and wanting to help. I often come in close to closing time and he always takes the time to provide fantastic service. If he isn't one already, he should be a manager!
Atmosphere: 5
Food: 5
Service: 5
I bought a coffee from the highland park location 55 Raritan ave the girl she do sweeping when I order she leave the broom didn’t wash hands directly start making coffee it’s second time with me
I bought it today, I said less ice but it had too much ice. It had 0 sugar. It was called caramel signature latte but there was no caramel in it.
Atmosphere: 3
Food: 1
Service: 1
It's a Baskin Robbins and Dunkin Donuts.
Atmosphere: 4
Food: 5
Service: 4
Accidentally ordered a latte instead of a decaf latte. Asked for it to be remade because I’m sick, just need something warm. Was given attitude and refused. Any other Dunkin would’ve just remade a simple hot small decaf latte.
Atmosphere: 1
Food: 1
Service: 1
Kosher donuts. What more do you need?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Donuts
Restaurantji Recommends
coffee tasted like milk water, rude employees
Atmosphere: 1
Food: 1
Service: 1
Had no idea it was kosher please put a sign at the front next time
I wish I didn’t have to write this type of review but this is the platform this type of review is needed. My children attend a daycare in highland park near this Dunkin’ and just recently they had free donut day. The owner of the daycare whom is a black woman decided to take the children to get a free donut and the individual behind the counter whom was a male of Indian descent decided that it was a good idea to be racist to a bunch of babies. His words were and I quote “you people always want something for free, you black people always want something free.” The children at this daycare are majority African American. About 99% of the babies are black, there are about two Caucasian children and two Hispanic children. Regardless of what color any of the babies are or what their race or religion is what he said was very unexceptionable. I have written to the headquarters about this individual and have also contacted News 12 NJ. I am disgusted.
Atmosphere: 1
Food: 2
Service: 1
The manager in this Dunkin. I don't know who she is but they need to replace her. I went in because I placed a order on my app. Which I had a discount and she refused to apply it. Even though I had my phone with me. I shouldered the coupon and she just refused. Making up excuses how she couldn't apply the discount
Atmosphere: 1
Food: 4
Service: 1
I've been such a loyal customer! Best friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Donuts, Bagels
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