Sweetgreen replaced people with a machine and it sucks. The vibe is depressing, the double portions we ordered were not delivered and the few workers remaining can’t help because once you put in the order the machine just drops the food in the bowl. It’s time to fly to better restaurants with people prepared, presented and served with love- at the price point we deserve it. From what it was at the beginning, only the name remains. It’s very sad but we won’t come back.
Atmosphere: 1
Food: 2
Service: 1
Ali Akhavan
The filtered water is always broken! Otherwise great.
S
Jay was excellent. He’s efficient, respectful, and incredibly friendly. 5/5 stars!!!
Atmosphere: 5
Food: 5
Service: 5
Chris Lin
I actually just have to stop going here 3rd time in a row of getting the harvest bowl without goat cheese
Isaiah Torres
Very disappointed, I will not be returning to this location. I received an abnormally small amount of chicken, and when I kindly asked to get a little bit more, I was declined and told ‘the machine actually dispenses the perfect amount so your portion is normal, that’s how it’s supposed to be’
Never in my year of supporting this company have I received a portion size of meat this small at any location (including this one.) If I had known I’d get so little I would’ve kept my 5 dollars and just gotten the bowl by itself for 10… especially since I’m just a university student using my own money to try and eat healthy. I left hungry today and dissatisfied.
Atmosphere: 3
Food: 4
Service: 1
ca so
Staff doesn’t know anything about allergies or ingredients. Had a create your own salad, but have a food allergy. Despite asking several times they could not tell me what spices are for example on the tofu or chicken or if the dressing has the thing I’m allergic to???? “Oh, we don’t know”. I’m sure I’m not the only person who has dietary restrictions.
Service: 1
Jayne Suddaby
I recently ordered a meal and mistakenly ordered it for pickup. I immediately called to cancel but Sweetgreen said that 1 minute was too late to cancel because it was an ASAP order. Then I had to wait 2 hours for my reorder to be delivered although that was an ASAP order. When I complained to customer service all I kept getting was automated responses saying they understand how frustrated I must be feeling. Terrible customer service. Just salad for me from now on.
Gavriela Mejia
I love their salads but sadly I found a ladybug in my salad! The dressings look a bit old the guacamole green dressings look black which is a bit concerning and I’m wondering how long it’s been sitting there… I been to different locations on a consistent basis and this one is by far my least favorite. Definitely never going back here ever again.
Food: 1
Manuel
Once again, stellar customer service which is a bit iron since this is a robo-salad location. The staff that was here made sure my salad was perfect AND was both friendly and fast
Atmosphere: 5
Food: 5
Service: 5
LP Chavez
Came here during my lunch break ordered a fish taco and didn’t get the fish 🙄🤦🏾♀️ Unable to go back as my lunch break is over. To make it even better the number listed only states you can’t speak to an in store associate.
I loved this place, it was always fresh, great taste, big portions, but as I finished my salad with maybe 2 bites lift I found a huge fly of some sort at the bottom 🤮 unfortunately I’ll never be able to eat it again.
Manil Shah
Melissa was very professional and very helpful even though the infinite kitchen was there.
Atmosphere: 5
Food: 5
Service: 5
Alain SAMAHA
Friendly staff, fresh ingredients!
Atmosphere: 5
Food: 5
Service: 5
Bob Bob
went to sweetgreen Mansfield got 2 bowls the garlic steak and the salmon both were bad the steak was so tough I couldn't get a metal fork with sharpened tines into the chunks the wild rice was not cooked properly cucumbers were super bitter the salmon was so over cooked it was hard avocados were very under ripe again the white rice was under cooked it was crunchy I won't be going back the service was good and the staff was pleasant
Sweetgreen replaced people with a machine and it sucks. The vibe is depressing, the double portions we ordered were not delivered and the few workers remaining can’t help because once you put in the order the machine just drops the food in the bowl. It’s time to fly to better restaurants with people prepared, presented and served with love- at the price point we deserve it. From what it was at the beginning, only the name remains. It’s very sad but we won’t come back.
Atmosphere: 1
Food: 2
Service: 1
The filtered water is always broken! Otherwise great.
Jay was excellent. He’s efficient, respectful, and incredibly friendly. 5/5 stars!!!
Atmosphere: 5
Food: 5
Service: 5
I actually just have to stop going here 3rd time in a row of getting the harvest bowl without goat cheese
Very disappointed, I will not be returning to this location. I received an abnormally small amount of chicken, and when I kindly asked to get a little bit more, I was declined and told ‘the machine actually dispenses the perfect amount so your portion is normal, that’s how it’s supposed to be’
Never in my year of supporting this company have I received a portion size of meat this small at any location (including this one.) If I had known I’d get so little I would’ve kept my 5 dollars and just gotten the bowl by itself for 10… especially since I’m just a university student using my own money to try and eat healthy. I left hungry today and dissatisfied.
Atmosphere: 3
Food: 4
Service: 1
Staff doesn’t know anything about allergies or ingredients. Had a create your own salad, but have a food allergy. Despite asking several times they could not tell me what spices are for example on the tofu or chicken or if the dressing has the thing I’m allergic to???? “Oh, we don’t know”. I’m sure I’m not the only person who has dietary restrictions.
Service: 1
I recently ordered a meal and mistakenly ordered it for pickup. I immediately called to cancel but Sweetgreen said that 1 minute was too late to cancel because it was an ASAP order. Then I had to wait 2 hours for my reorder to be delivered although that was an ASAP order. When I complained to customer service all I kept getting was automated responses saying they understand how frustrated I must be feeling. Terrible customer service. Just salad for me from now on.
I love their salads but sadly I found a ladybug in my salad! The dressings look a bit old the guacamole green dressings look black which is a bit concerning and I’m wondering how long it’s been sitting there… I been to different locations on a consistent basis and this one is by far my least favorite. Definitely never going back here ever again.
Food: 1
Once again, stellar customer service which is a bit iron since this is a robo-salad location. The staff that was here made sure my salad was perfect AND was both friendly and fast
Atmosphere: 5
Food: 5
Service: 5
Came here during my lunch break ordered a fish taco and didn’t get the fish 🙄🤦🏾♀️
Unable to go back as my lunch break is over. To make it even better the number listed only states you can’t speak to an in store associate.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This might be the best sweetgreen in the city
Atmosphere: 5
Food: 5
Service: 5
I loved this place, it was always fresh, great taste, big portions, but as I finished my salad with maybe 2 bites lift I found a huge fly of some sort at the bottom 🤮 unfortunately I’ll never be able to eat it again.
Melissa was very professional and very helpful even though the infinite kitchen was there.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, fresh ingredients!
Atmosphere: 5
Food: 5
Service: 5
went to sweetgreen Mansfield got 2 bowls the garlic steak and the salmon both were bad the steak was so tough I couldn't get a metal fork with sharpened tines into the chunks the wild rice was not cooked properly cucumbers were super bitter the salmon was so over cooked it was hard avocados were very under ripe again the white rice was under cooked it was crunchy I won't be going back the service was good and the staff was pleasant
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