I honestly can say that their staff are amazing. I was greeted very kindly and they made sure that they got everything on my order correct. Their espresso and coffee was perfect. There pastries soft and fresh. There brownies and almond croissants are to die for. I can easily say this is the best coffee shop that I have visited, and after a long day of shopping this is the place to go grab a nice fresh cup of coffee.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Espresso
dalia othmann
When I walked in to place my order I was greeted nicely by this young lady she told me her name was Ayat, very sweet girl when I ordered my coffee she made sure it was nice and hot, and when I ordered my pastries she made sure they were soft, I would definitely come back to this Gloria Jean’s again! Thank you Ayat!!!
Worst experience. The chocolate croissant was so stale, when I complained they told me I can trash it. No refund or at least an apology.
Atmosphere: 2
Food: 1
Service: 1
kevin cabrera godinez
Excellent service, very comfortable prices, delicious menu.
Atmosphere: 5
Food: 5
Service: 5
Fifi Loves Miku!!!!
Absolutely horrible customer service and food. Sorry for being rude but honestly the only nice thing about this place is the decoration. Lady making to coffee was being so rude and kept rolling her eyes for no reason. Also coffee was nothing but foamy and bitter. Will never come here
Atmosphere: 4
Food: 1
Service: 1
Parul Kaul
Goad the old staff is gone. Such a nice atmosphere and great coffee. If you visit Jackson must stop by and purchase a coffee from this place. Hands down way better compared to Other brands in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Espresso
Nishant D
Excellent coffee shop. Wonderful coffee and excellent staff. Great value to the outlets must visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Matcha Creme Brulee
Ajay Abhi
Nice small shop with great customer service and awesome coffees. Must visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Matcha Creme Brulee
Johnny Tran
The coffee doesn’t taste the same anymore, it tastes really watered down. Came in the past couple days, and it hasn’t tasted good. I tried the food and it made my stomach feel strange afterwards. The chicken didn’t taste right, it felt rubbery like it was expired. Feel like the staff needs more training.
Dee Chan
I made my lactose intolerance well known yet still got 2% instead of the almond milk I ordered. Not only did I Iose a dollar but got disgustingly sick. Plus manager was incredibly rude to baristas at previous visits. Don’t see it standing much longer.
The drinks are very bland to be as expensive as they were. The barista nice girl just completely clueless goto the wawa down the road if you want
Atmosphere: 3
Food: 1
Service: 3
Mari A.
Friendly and well-rounded employees but beware of rotten food. Been here two times and food poisoning is almost guaranteed. I don't know how or why this place is standing.
BENARD NDEGWA
Gloria Jean's Coffees Jackson Premium Outlets
Erika
What time does Gloria Jean close? It says 7pm but worker said they are closing around 5pm and not serving coffee. Please update your hours!Update: Thank you for the verification. hopefully hours are reflected soon. Changed my 1 star to 5 stars.
Emad Tawdrous
Just review the camera at 2:34 see how rude is the manager I asked her to give me a lid for essepreso coffee because am driving an sheRefused ( we do not have ) l asked her again to but it I big coffee cub she refused againThen I told her to void it , she said now I can .Before I asked the other Clark to give me an ice water then she force him to d*** it .Just review the camera and see her attitude.
I honestly can say that their staff are amazing. I was greeted very kindly and they made sure that they got everything on my order correct. Their espresso and coffee was perfect. There pastries soft and fresh. There brownies and almond croissants are to die for. I can easily say this is the best coffee shop that I have visited, and after a long day of shopping this is the place to go grab a nice fresh cup of coffee.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Espresso
When I walked in to place my order I was greeted nicely by this young lady she told me her name was Ayat, very sweet girl when I ordered my coffee she made sure it was nice and hot, and when I ordered my pastries she made sure they were soft, I would definitely come back to this Gloria Jean’s again! Thank you Ayat!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Espresso, Ultimate Chocolate Chiller, Cookie Crumble
Worst experience. The chocolate croissant was so stale, when I complained they told me I can trash it. No refund or at least an apology.
Atmosphere: 2
Food: 1
Service: 1
Excellent service, very comfortable prices, delicious menu.
Atmosphere: 5
Food: 5
Service: 5
Absolutely horrible customer service and food. Sorry for being rude but honestly the only nice thing about this place is the decoration. Lady making to coffee was being so rude and kept rolling her eyes for no reason. Also coffee was nothing but foamy and bitter. Will never come here
Atmosphere: 4
Food: 1
Service: 1
Goad the old staff is gone. Such a nice atmosphere and great coffee. If you visit Jackson must stop by and purchase a coffee from this place. Hands down way better compared to Other brands in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Espresso
Excellent coffee shop. Wonderful coffee and excellent staff. Great value to the outlets must visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Matcha Creme Brulee
Nice small shop with great customer service and awesome coffees. Must visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Matcha Creme Brulee
The coffee doesn’t taste the same anymore, it tastes really watered down. Came in the past couple days, and it hasn’t tasted good. I tried the food and it made my stomach feel strange afterwards. The chicken didn’t taste right, it felt rubbery like it was expired. Feel like the staff needs more training.
I made my lactose intolerance well known yet still got 2% instead of the almond milk I ordered. Not only did I Iose a dollar but got disgustingly sick. Plus manager was incredibly rude to baristas at previous visits. Don’t see it standing much longer.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The drinks are very bland to be as expensive as they were. The barista nice girl just completely clueless goto the wawa down the road if you want
Atmosphere: 3
Food: 1
Service: 3
Friendly and well-rounded employees but beware of rotten food. Been here two times and food poisoning is almost guaranteed. I don't know how or why this place is standing.
Gloria Jean's Coffees Jackson Premium Outlets
What time does Gloria Jean close? It says 7pm but worker said they are closing around 5pm and not serving coffee. Please update your hours!Update: Thank you for the verification. hopefully hours are reflected soon. Changed my 1 star to 5 stars.
Just review the camera at 2:34 see how rude is the manager I asked her to give me a lid for essepreso coffee because am driving an sheRefused ( we do not have ) l asked her again to but it I big coffee cub she refused againThen I told her to void it , she said now I can .Before I asked the other Clark to give me an ice water then she force him to d*** it .Just review the camera and see her attitude.