Applebee's Grill + Bar
Hudson Mall, 701, NJ-440, Jersey City
(201) 200-9940
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I stopped coming to this restaurant years ago because of an odd smell, but when a friend wanted to go, I decided to give it another shot—and I’m so glad I did! The place has completely transformed. The service was excellent, and our server, Yousry, was incredibly attentive. The drinks were spot on, and the food was fresh and delicious. I was truly impressed and will definitely be back.
As someone who grew up in Jersey City, I’ve seen this place change a lot, and it’s for the better. A special shoutout to the manager, Berta, who was so friendly and made sure I got my drinks quickly when there was a bit of a wait at the bar. Great experience all around!
Atmosphere: 5
Food: 5
Service: 5
Manager is racist & staff is very rude, and unprofessional. Saw mice once. & found hair in my food . & they over charge and sneak extra beverages (Pepsi, lemonade etc) on bill. Food is undercooked and always cold. No consistency ever there. Deceitful employees and no work ethic. Terrible. They all need an etiquette class there. No diligence or professionalism. You couldn’t pay me $500 to EVER eat there again or experience such trash of service & food. Manager is pure evil if you make any complaints she refuses to assist & blames you.
We go to the Applebee's by the Hudson Mall just for Angie. She is always so pleasant and helpful. She differently a 5* employee
Atmosphere: 5
Food: 4
Service: 5
A huge shoutout to Brenda ( Manager ) for providing exceptional service! She was incredibly attentive, knowledgeable about the menu, and made sure my dining experience was truly enjoyable. Her friendly personality and genuine care really stood out, she just has good energy that you just wanna be around. I felt welcomed the moment I entered and seen her beautiful hospitality with a smile.
Atmosphere: 5
Food: 5
Service: 5
Very bad service overall, the host at the front door was very rude and dismissive, like I was bothering her as she talked to her coworkers about how much she does not want to work at this Applebees. She told me my wait was 25 minutes, there was only one family waiting before me. When I asked why, her coworker chimed in and told me they were understaffed. She also told me it was happy hour, then I found out there is no happy hour on the weekend. The bartender gave me a drink menu that has a “Sunday Football” menu. It is Sunday but apparently this menu doesn’t apply. It seems like the workers are not satisfied in this location, everyone had a very nasty attitude and when I expressed my complaints to the manager Amanda she was also dismissive and said there is nothing they can do, even about the false advertising. If you’re in the area - just go to a different Applebees location.
Atmosphere: 1
Food: 2
Service: 1
Yusary surved us kindly. Didn't take long. Overall 10 out 5 experience.
Atmosphere: 5
Food: 5
Service: 5
Very good experience
Atmosphere: 5
Food: 5
Service: 5
Yousry was amazing at serving us! He checked in with us to see how we were doing and was polite and responsive all around. Love the environment overall and the service he provided us today.
Atmosphere: 5
Food: 5
Service: 5
We enjoyed the steak with shrimp.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu
I always go when the lady name Brenda. Is there because I know the food is gonna be great. And the service is gonna be great, and she just has good energy that you just wanna be around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu
Restaurantji Recommends
My family and I swung by for a quick bite, and what a delightful surprise it was! The decorations were absolutely stunning, creating such a joyful atmosphere. The manager was incredibly nice and polite, making us feel right at home. The food was delicious, too! We truly had a fantastic experience filled with smiles and laughter.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Meltdown, Menu, Classic Bone-In Wings
waitress was awesome. Always pleasure to have her service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu
Not a bad spot but needs some updating, food was good. Went for Togo goods.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Burger, Classic Bone-In Wings
My server Luis was great. The food was delicious. My only issue that I had was that the eagles won today lol
Atmosphere: 5
Food: 5
Service: 5
Wings are RAW. Returned it once, still came back raw. Ended up just eating it because we are really hungry. Tiny chickens are still bloody near the bone. Not brownish near the bone which I could accept. It’s just sad. Keeping the receipt just in case we get sick.
Atmosphere: 5
Food: 1
Service: 5
Loading...