The cinnamon pretzel bites I just ordered where hard and chewy, they tasted like they were sitting there all day
Atmosphere: 1
Food: 1
Service: 1
Livingston Waterhouse
Refuses to make or serve pretzel dogs; will only make nuggets. Staff sometimes rude. Sometimes refuses service 15+ minutes before closing.
Atmosphere: 1
Food: 3
Service: 1
Rut Jimenez
????I don't know how they dare sell something like that? I didn't see it when I bought it because I was in a hurry... I get home and I bite and it feels strange and when I look at this, an animal doesn't eat it (Hard) I bought it today Sunday between 530 BC 6pm seems like it was yesterday and in order not to throw it away they heated it up again with sugar and that's it. Terrible, I won't come back!! If I could give it 0 star but ????????? I don't know how they dare sell something like that? I didn't see it when I bought it because I was in a hurry... I get home and I bite and it feels strange and when I look at this, an animal doesn't eat it. I bought it today Sunday between 530 a. 6pm seems like it was yesterday and in order not to throw it away they heated it up again with sugar and that's it. Terrible, I won't come back!! If I could give it 0 star but
Atmosphere: 1
Food: 1
Service: 1
Li
I feel like the pretzel that I got was sitting there the entire day. It was hard , chewy and just gross . I should have asked for a return . I do not recommend this location.
Atmosphere: 2
Food: 1
Service: 2
Amira Leones
I worked there.. And I haven't received my W2. I call the store and they don't answer. and the one who was the manager told me that he no longer works for that company.
Anish Raman
They forgot my sauce and then when they gave it to me gave me the wrong
Food: 2
Service: 4
Ni Ng
Staff was nice but unfortunately the pretzel was the worst I’ve ever had. Too much baking soda or something. Also was burnt and way too greasy.
N Na
Staff was nice but unfortunately the pretzel was the worst I’ve ever had. Too much baking soda or something. Also was burnt and way too greasy.
Sabrina
I tried to order an almond pretzel and the male at the cashier told me sorry, this is for someone here. With all due respect, the items should be for CUSTOMERS. That is wrong for you guys to say you don’t have a product because you are “saving” it for yourself. Pathetic
UnknownKing _
How do you sell pretzels without the toothpicks for over a year now, third time I’m here and I’m not offered something to eat the pretzels with. We’re in a shopping mall could possibly have many germs on hands, makes no sense.. literally a toothpick with an order of $8 pretzels is too much to ask for?
I went to the downstairs location and asked about getting a salted pretzel. The worker was super polite and let me know that the upstairs location was the only one that had pretzels, they only had the bite-sized cups, and that it might take "5 or 10 minutes" to make one from scratch.When I went upstairs an older female employee immediately waved me away before I said anything to her and said "Go downstairs if you want something" rudely.When I told her that the downstairs employee had send me there because I wanted a pretzel, she started making a pretzel- clearly irritated and rolling her eyes. Once she completed shaping the dough of the pretzel she said "You know that it's going to take 60 minutes to cook, right? Are you going to wait for that?" I mentioned that I heard it would take 10 minutes and she said "No, it takes a really long time" in a snarky manner.At that point, I just walked away after saying she can cancel the order. I am not trying to beg someone for a pretzel at the mall. If she's right that it takes an hour- that's a totally unreasonable amount of time to expect someone to wait. More likely- she didn't want to do her job and found her way to avoid doing it.
Richard Yang
Terrible managementChecking system went wrong and led us wait for 10 mins. Not first time, and their response was unprofessional.
Mr Deed
Love the food, just wish this place wasn't so pricey but nevertheless the quality is amazing.
The cinnamon pretzel bites I just ordered where hard and chewy, they tasted like they were sitting there all day
Atmosphere: 1
Food: 1
Service: 1
Refuses to make or serve pretzel dogs; will only make nuggets. Staff sometimes rude. Sometimes refuses service 15+ minutes before closing.
Atmosphere: 1
Food: 3
Service: 1
????I don't know how they dare sell something like that? I didn't see it when I bought it because I was in a hurry... I get home and I bite and it feels strange and when I look at this, an animal doesn't eat it (Hard) I bought it today Sunday between 530 BC 6pm seems like it was yesterday and in order not to throw it away they heated it up again with sugar and that's it. Terrible, I won't come back!! If I could give it 0 star but
?????????
I don't know how they dare sell something like that? I didn't see it when I bought it because I was in a hurry... I get home and I bite and it feels strange and when I look at this, an animal doesn't eat it. I bought it today Sunday between 530 a. 6pm seems like it was yesterday and in order not to throw it away they heated it up again with sugar and that's it. Terrible, I won't come back!! If I could give it 0 star but
Atmosphere: 1
Food: 1
Service: 1
I feel like the pretzel that I got was sitting there the entire day. It was hard , chewy and just gross . I should have asked for a return . I do not recommend this location.
Atmosphere: 2
Food: 1
Service: 2
I worked there.. And I haven't received my W2. I call the store and they don't answer. and the one who was the manager told me that he no longer works for that company.
They forgot my sauce and then when they gave it to me gave me the wrong
Food: 2
Service: 4
Staff was nice but unfortunately the pretzel was the worst I’ve ever had. Too much baking soda or something. Also was burnt and way too greasy.
Staff was nice but unfortunately the pretzel was the worst I’ve ever had. Too much baking soda or something. Also was burnt and way too greasy.
I tried to order an almond pretzel and the male at the cashier told me sorry, this is for someone here. With all due respect, the items should be for CUSTOMERS. That is wrong for you guys to say you don’t have a product because you are “saving” it for yourself. Pathetic
How do you sell pretzels without the toothpicks for over a year now, third time I’m here and I’m not offered something to eat the pretzels with. We’re in a shopping mall could possibly have many germs on hands, makes no sense.. literally a toothpick with an order of $8 pretzels is too much to ask for?
Restaurantji Recommends
I went to the downstairs location and asked about getting a salted pretzel. The worker was super polite and let me know that the upstairs location was the only one that had pretzels, they only had the bite-sized cups, and that it might take "5 or 10 minutes" to make one from scratch.When I went upstairs an older female employee immediately waved me away before I said anything to her and said "Go downstairs if you want something" rudely.When I told her that the downstairs employee had send me there because I wanted a pretzel, she started making a pretzel- clearly irritated and rolling her eyes. Once she completed shaping the dough of the pretzel she said "You know that it's going to take 60 minutes to cook, right? Are you going to wait for that?" I mentioned that I heard it would take 10 minutes and she said "No, it takes a really long time" in a snarky manner.At that point, I just walked away after saying she can cancel the order. I am not trying to beg someone for a pretzel at the mall. If she's right that it takes an hour- that's a totally unreasonable amount of time to expect someone to wait. More likely- she didn't want to do her job and found her way to avoid doing it.
Terrible managementChecking system went wrong and led us wait for 10 mins. Not first time, and their response was unprofessional.
Love the food, just wish this place wasn't so pricey but nevertheless the quality is amazing.
mini dogs + cheese = ?
Very rude
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