Checkers
823 Communipaw Ave, Jersey City
(201) 413-5458
Recent Reviews
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Ordered pick up because of the bogo deal. Me and some guy were just waiting and then 10 minutes, lady comes out screaming at us like we’re yelling at her and goes “FOR THE ONLINE WE ARE FOCUSING ON ORDERS AND THE CUSTOMERS WHO HAVE PAID ALREADY FIRST AND THEN STARTING ON YOUR ORDERS”, mind you there were only two pick ups, me and another guy there and some drive through cars, definitely not more than 3. The lady was screaming about understaffed so thats probably why they were moody. I went and sat outside since they’ve got the notification thing on the app. They took 40 minutes to make two burgers, my burgers were cold when I got them. I wouldn’t really complain since I’ve worked in fast food but how do you take 40 minutes for two burgers 😭. Theres a line to it, when I came back inside they ignored me for a little bit and then helped the delivery lady who said she got there 5 minutes before I came back inside. They have the service windows and you can sort of see what they’re doing inside, they left my two burgers there on like the shelf area for a while so it was already done, they just decided to leave it there for some reason and help everyone else instead of packing it up. Probably won’t come back, normally they’re pretty decent though, recommend the banana milkshake if your willing to wait like 40 minutes and have melted stuff.
Atmosphere: 1
Food: 1
Service: 1
This location was really snippy at the drive-thru AND they don’t accept the app. They were ungodly slow too. I waited over 30 minutes for my food (I had a small order) – no exaggeration. When I asked for a free milkshake for the wait, they told me no because it “wasn’t their fault they were so busy.” By the way? My order was wrong.
Sketchy area around 11 pm as well. So 1/10.
Atmosphere: 1
Food: 3
Service: 1
I go here everytime because me and my fam loves checkers. Every single time we order same black lady is so rude like she hates different race.. really really unfriendly. But we just got used to her.
So, not just today, but I ordered a N3 Baconzilla and told her multiple times to add extra meat or patty, whatever she calls it, just so she'd understand. Now I'm home and I find out I only have two meat patties in my sandwich. Seriously, what's wrong with these people? Every time we leave the drive-thru, we have to check and open our sandwich just to make sure we got what we paid for. I just don't want to argue with these employees because next time they might spit on my food.
In addition, it's been a month everytime you wanna use your checker app they say system is down..
Atmosphere: 1
Food: 1
Service: 1
I WAITED FOR 20MINUTES the staff there was rude and disrespectful, don't know of any supervisor is there ,I tried to order another cheesecake bites the girl was rude she shouldn't work there if thats how she treating the customers, I beenv9ming here for like 3yrs,and i never went thru wht I just went thru!I waited 20minutes exactly for a small fries an 3 apples pies, when asked why u taking so long she was rude ,she shouldn't be there,she laughing an joking yo the point she's not takin care of the orders, YOU NEED A SUPERVISOR THERE NOW ,CAUSE ITS ONLY 2YOUNG LADY'S, THEY FOVUSED ON EVERYTHING ELSE BUT THE CUSTOMERS..
Service: 1
The managers here run a good team.Everyone, professional and courteous fast and friendly service food is fresh and tastes better than all the rest, Cheeseburgers nice and juicy.Best french fries out all of the franchises
Atmosphere: 4
Food: 4
Service: 4
I’ve ordered the first time ever on Grubhub and the food arrived cold, particularly the burger and the burger is small and fries portion was small. Not worth the price to pay for again. This location needs to close shame on them… Should have ordered Five Guys when they give better portions for the value.
Atmosphere: 1
Food: 1
Service: 1
You go inside the staff don’t even look at you no hello no costumer service everybody is rude
I recommend the company to check a out it
They mess my order up almost every single time, mayonnaise irritates my stomach and every single time I order I ask for no mayo. And every single time the receipt will say no mayo and they put it still. I swear if I don’t check the burger right then and their and say something, it’s always an issue.
Atmosphere: 1
Food: 1
Service: 1
Every Saturday we order for delivery Checker and every order come with missing item or made wrong. Dec 20 2025 me and my son place an order for triple cheeseburger with bacon with an extra paddy no ketchup and mayo. When we got the order. Ketchup and mayo added extra paddy missing. Took it back 3 time to correct it.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Fries, Sandwich, Bacon BBQ Mother Cruncher, Cheeseburger
Food is good and fast, but they don’t give free refills on drinks
Restaurantji Recommends
Its a hole in the wall for jersey city. it , reminds me of the eighties with the bulletproof windows. And The ladies behind the counter very nice.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Big Buford
Food is good and fast, but they don’t give free refills on drinks and their drinks ain’t cheap.
Atmosphere: 5
Food: 5
Service: 5
Horrible Location I ordered through the mobile app and when I got there I still waited about 45 mins + on 2 combos which were not even customized correctly. Fries were Cold. Soda tasted a little flat like. And the attention to customers needs to be addressed. It's extremely disappointing when a customer wasted money at your location to get trash food fed. Order was placed I believe between 2 separate accounts.
Atmosphere: 1
Food: 1
Service: 1
You call yourself a fast food establishment😂😂😂😂 drive-through sucks. Oh and the drinks cost more than the food. Do better
Atmosphere: 2
Food: 3
Service: 1
This Checkers is pretty great. The food sometimes takes a bit longer but it’s always fresh and well made. I highly recommend it.
Atmosphere: 5
Food: 5
Service: 4
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