Chick-fil-A

30 Mall Dr W, Jersey City
(201) 459-1100

Recent Reviews

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Sam

Chick-fil-A in Newport Centre is a great stop for some food, with freshly cooked chicken being provided at a fast speed. The staff here are friendly and helpful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Chicken Sandwich, Grilled Chicken Sandwich, Grilled Chicken Sandwich Meal

Alan Lyons

This place is the definition of fast food done right.

Atmosphere: 3

Food: 3

Service: 4

Ron Hisen

False advertising! NO MANAGER on duty and not one employee could help. Here is the menu posted today November 12, 2025, but at the register the price is $ 28 . MENU AND REGISTER PRICES ARE TWO DIFFERENT THINGS. STORE OPERATORS NEED TO FIX ASAP.

Atmosphere: 1

Food: 1

Service: 1

Eljoenay Provence

The atmosphere is chill, sometimes busy, but even if there's a line, you will not wait long. Workers are friendly and is always ready to help with a smile on their faces. Definitely a must visit if you are in the area.

The food is good, and fast. If your hungry this is you place!

Atmosphere: 4

Food: 5

Service: 5

Eliana Sharron Vargas

Please tell your staff that the customers are not their buddies nor to be judged by appearance and ethnicity. Professionalism has been required about three times in the past two months. I do not like to be approached by people I don't know even if they are familiar with me as I have frequented this mall since 9 years of age. Familiarity is not a personal invitation to a customer's personal space. Furthermore the founder of this franchise attends Hoboken Grace and I do not rub up on him simply because of that.

Atmosphere: 1

Food: 5

Service: 1

Ali Atiah

Lazy m***********r

Service: 1

Antonio Patterson

Giving a bag of nothing

Food: 1

Kerelos Tanyos

Very unprofessional and will miss up your order. Avoid!

Atmosphere: 1

Food: 1

Service: 1

don robinson

Never had bad Chick-fil-A

Atmosphere: 4

Food: 5

Service: 4

Jacob

Never seen fast food workers as polite and friendly as the ones here! I got a deluxe chicken sandwich meal and it was really nice especially with ranch sauce that we don’t have in the uk

Atmosphere: 3

Food: 5

Service: 5

Ruijie Ma

I made an order for 4 items, chicken nuggets are missing, I replace the burger bun with lettuce and I receive this God dmn bun when I open the box at home. A bit too many mistake for 1 order, can you properly train your employees?

Akhil Chowdary

I have ordered chicken sandwich and they ended up giving me bacon in it which we never eat ..

Worst customer care and ridiculous manager hanging call on the face .

Gabriella Valdes

Absolutely horrible customer service , for the second time they packed my food incorrectly! So it's common to spend 48.96 $ on a 1 spicy chicken deluxe with a lemonade and a nuggets... they literally missed my whole meal , AGAIN AGAIN. So I call and be polite and she's telling me she can only replace the sauces I paid extra for? Yea ... I need the cooperates number

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chick-Fil-A Chicken Sandwich, Frosted Lemonade, Chicken Nuggets, Spicy Chicken Sandwich

Megan Nuñez Lopez

The manager, Lady, was so helpful placing my catering order!
I was able to get all the accommodations I needed in a short timeframe! Perfect service for any event!
Christian was also amazing, he came in and set everything up beautifully!

Atmosphere: 5

Food: 5

Service: 5

Sam Neil Paul

Chick-fil-A in Newport Centre is a great stop for some food, with freshly cooked chicken being provided at a fast speed. The staff here are friendly and helpful.

Wheelchair accessibility: Top floor of mall.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken Sandwich, Dr Pepper, Chick-Fil-A Chicken Sandwich, Grilled Chicken Sandwich Meal

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