I made an order for 4 items, chicken nuggets are missing, I replace the burger bun with lettuce and I receive this God dmn bun when I open the box at home. A bit too many mistake for 1 order, can you properly train your employees?
Akhil Chowdary
I have ordered chicken sandwich and they ended up giving me bacon in it which we never eat ..
Worst customer care and ridiculous manager hanging call on the face .
Gabriella Valdes
Absolutely horrible customer service , for the second time they packed my food incorrectly! So it's common to spend 48.96 $ on a 1 spicy chicken deluxe with a lemonade and a nuggets... they literally missed my whole meal , AGAIN AGAIN. So I call and be polite and she's telling me she can only replace the sauces I paid extra for? Yea ... I need the cooperates number
The manager, Lady, was so helpful placing my catering order! I was able to get all the accommodations I needed in a short timeframe! Perfect service for any event! Christian was also amazing, he came in and set everything up beautifully!
Atmosphere: 5
Food: 5
Service: 5
Sam Neil Paul
Chick-fil-A in Newport Centre is a great stop for some food, with freshly cooked chicken being provided at a fast speed. The staff here are friendly and helpful.
This place suck they never ready had to wait 9 min for drinks on a door dash order the people food most definitely cold 🥶
Atmosphere: 1
Food: 1
Service: 1
olivia henriquez
I’m only making this review to speak upon a lovely woman with energy just as beautiful as her. Her name is Deanna & she was the woman that took my order. Her customer service is top tier !!! whoever is paying her , give her a raise :) it’s rare for people to keep good hospitality during the hectic christmas season .
Atmosphere: 4
Food: 5
Service: 5
Katherine Kaplan
Wonderful food and wonderful service. Ordered a sandwich though the app but the order got stuck as processing, couldn't complete and couldn't be cancelled. The staff looked up the order in their system, could see it was stuck, and still honored it. The order finally shows as completed in the app about half an hour later. So terrible app, amazing staff.
Atmosphere: 5
Food: 5
Service: 5
johannah leedham
Great service for our work event.. we had catering and they delivered it to us on time & everything came out perfect. Lady was great to work with & very helpful. Would recommend them for anyone who needs catering & deliver!
Food: 5
Service: 5
Darwin Mercedes
Extremely unprofessional employee with “lead” name tag Christian L. Would never visit this location again.
Asked for Honey Pepper Pimento sandwich and it just came with chicken.
Atmosphere: 1
Food: 1
Service: 1
Leidy B.
I've always had a good experience here, but today I placed my order through the app, to pick up, and the order arrived incomplete. The cobb salad was missing eggs, the crispy bell peppers, and the kids meal was missing the prize.Additionally I found lettuce in poor condition. They should pay more attention to orders.
Food: 2
Service: 2
C P
One of the few fast food restaurants that are gluten conscious! The GF buns are wrapped separately and they offer bagged potato chips too!
Dietary restrictions: Gluten Free
Atmosphere: 5
Food: 5
Service: 5
K N
My $10 Mac and cheese 2/3 full. Shrinkflation?
Atmosphere: 5
Food: 1
Service: 4
Revanth R
Good store. Wonderful place as always. Friendly and helpful staff. Good service overall.
I made an order for 4 items, chicken nuggets are missing, I replace the burger bun with lettuce and I receive this God dmn bun when I open the box at home. A bit too many mistake for 1 order, can you properly train your employees?
I have ordered chicken sandwich and they ended up giving me bacon in it which we never eat ..
Worst customer care and ridiculous manager hanging call on the face .
Absolutely horrible customer service , for the second time they packed my food incorrectly! So it's common to spend 48.96 $ on a 1 spicy chicken deluxe with a lemonade and a nuggets... they literally missed my whole meal , AGAIN AGAIN. So I call and be polite and she's telling me she can only replace the sauces I paid extra for? Yea ... I need the cooperates number
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chick-Fil-A Chicken Sandwich, Frosted Lemonade, Chicken Nuggets, Spicy Chicken Sandwich
The manager, Lady, was so helpful placing my catering order!
I was able to get all the accommodations I needed in a short timeframe! Perfect service for any event!
Christian was also amazing, he came in and set everything up beautifully!
Atmosphere: 5
Food: 5
Service: 5
Chick-fil-A in Newport Centre is a great stop for some food, with freshly cooked chicken being provided at a fast speed. The staff here are friendly and helpful.
Wheelchair accessibility: Top floor of mall.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich, Dr Pepper, Chick-Fil-A Chicken Sandwich, Grilled Chicken Sandwich Meal
This place suck they never ready had to wait 9 min for drinks on a door dash order the people food most definitely cold 🥶
Atmosphere: 1
Food: 1
Service: 1
I’m only making this review to speak upon a lovely woman with energy just as beautiful as her. Her name is Deanna & she was the woman that took my order. Her customer service is top tier !!! whoever is paying her , give her a raise :) it’s rare for people to keep good hospitality during the hectic christmas season .
Atmosphere: 4
Food: 5
Service: 5
Wonderful food and wonderful service. Ordered a sandwich though the app but the order got stuck as processing, couldn't complete and couldn't be cancelled. The staff looked up the order in their system, could see it was stuck, and still honored it. The order finally shows as completed in the app about half an hour later. So terrible app, amazing staff.
Atmosphere: 5
Food: 5
Service: 5
Great service for our work event.. we had catering and they delivered it to us on time & everything came out perfect.
Lady was great to work with & very helpful.
Would recommend them for anyone who needs catering & deliver!
Food: 5
Service: 5
Extremely unprofessional employee with “lead” name tag Christian L. Would never visit this location again.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Asked for Honey Pepper Pimento sandwich and it just came with chicken.
Atmosphere: 1
Food: 1
Service: 1
I've always had a good experience here, but today I placed my order through the app, to pick up, and the order arrived incomplete. The cobb salad was missing eggs, the crispy bell peppers, and the kids meal was missing the prize.Additionally I found lettuce in poor condition. They should pay more attention to orders.
Food: 2
Service: 2
One of the few fast food restaurants that are gluten conscious! The GF buns are wrapped separately and they offer bagged potato chips too!
Dietary restrictions: Gluten Free
Atmosphere: 5
Food: 5
Service: 5
My $10 Mac and cheese 2/3 full. Shrinkflation?
Atmosphere: 5
Food: 1
Service: 4
Good store. Wonderful place as always. Friendly and helpful staff. Good service overall.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Grilled Chicken Sandwich Meal, Spicy Chicken Sandwich
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