Terrible manager. Both me and one other guy ordered via mobile app. After 30 min of waiting, we inquired about our order. Told us it hadn’t been received. We SHOWED her the receipt with the correct address and she still refused to make our order. Ridiculous. If I can prove I paid for it, why not just make it?
Atmosphere: 1
Service: 1
Blanca Sancho
Our experience here was unfortunately far from acceptable. I ordered a $6 chai latte without coffee, yet it was served with coffee. One of my colleagues ordered coffee and received tea instead, and another specifically asked for his drink with ice, but it arrived without ice.
As if the repeated mistakes weren’t enough, the customer service was extremely poor. The staff member attending us raised her voice and treated us with a level of rudeness that made the entire visit very uncomfortable. No customer should be spoken to like that under any circumstances.
Overall, the service was unprofessional and disappointing. I sincerely hope management addresses these issues so other customers don’t go through the same experience. Zorras.
Atmosphere: 1
Food: 1
Service: 1
Rikeya Hogan
The young boy working the counter gave me my donut without wearing any gloves. Not a glove in sight. That’s it. That’s all. Gross.
Mahamat Abida
The lady who works there is really rude. She doesn't respect the customer even I saw. She makes a problem with delivery. She fainted on a receptionist. When I went to the counter to see if my food was ready, she had an aggressive attitude.
younous rozi
During my visit on I observed unacceptable behavior from the manager. She addressed customers in an aggressive and disrespectful tone, without any politeness. This attitude degrades the image of the restaurant and completely spoils the customer experience. Measures must be taken to restore dignified and respectful service.
أبوسمير الحسيبي sharif abousamir
Bad service and bad food and no respect the customers
Atmosphere: 1
Food: 1
Service: 1
Youssouf Adoum Mahamat Zene
This morning I had gone to this restaurant, the woman who works in this she directly accused me of disrespect, she told me that out here I don't give this order, to you I ask her for what reason that you don't give me, she told me today you came 2 times here, I told her no it's not me first time I came here, give me an order she refused to give me, I called Dordash to explain the case, and then Dordash call directly to the restaurant, she told me that I don't hang up Dordash's call, besides it's not me for the first time even before she made a deliverer, she treats us with bad intentions, respect not if order is ready even she talks about this not ready, she disrespects us, she refuses to give a certain order, and then she gives to this customer or to what she knows, here is her photo she works in this restaurant.
Adoum Issa
The woman who works at this restaurant does not respect customers, even if we are not given an order, she is disrespectful to us.
Bossupman L
I just left this place and the lady that work there is mad rude she was blacking out on a door dasher guy because he made mistake and grab the wrong order. So when I went to counter to see if my food ready she had a attitude said why u over here check there to see if your food there she said it so aggressive .She black on the door dash guy so that's why I ask before I went over there and she still black out on me. Yelling at me just because I ask her question. Going to call corporate if I don't get a response to a manager that work at this location. She's a Indian lady 9-22-25 at 9:30
I dont normally feel inclined to write reviews but this might be one of the worst dunkins in America. The foreign lady that works (not sure if she's a manager or owns it or what) is insanely rude. One time experience maybe bad luck but I've been here 5 times and each time she is the most miserable person on the planet. Never coming here again and urge everyone to stay away.
She also skimps on your order like it's her fathers business. Ordered medium coffee with caramel and cream. She overrides and puts 1 serving of each when the default is 3.
Avoid at all costs!!!
Atmosphere: 1
Food: 1
Service: 1
Brainy “BrainyTech” Tech
Services are nonexistent. Rude people works there. When my colleague told me don’t order from this DD I didn’t believe it, how bad could it be, right? Absolutely the worst customer service. They talk to you like you owed them something. The rude lady likes to use the word WHAT and NO. I WILL NEVER GOTO THIS DD AGAIN. BIG 0
Atmosphere: 2
Food: 1
Service: 1
Jeinny O'connor
I had one of the worst experiences at this Dunkin. The manager’s attitude is honestly one of the nastiest I’ve ever seen. I usually order a frozen coffee, and since it’s not always available, I asked the cashier in advance if it was. They said yes, so I ordered it along with a turkey sausage, egg, and cheese on a croissant.
When the cashier handed the sticker for my frozen coffee to the manager, she very loudly said, “Are you serious?” and gave a dirty look. Completely unnecessary and unprofessional.
To make things worse, the employee preparing sandwiches dropped a bag on the floor and instead of throwing it out, she placed it back on the counter, right next to my croissant, which touched the bag. I called it out, because that’s just basic hygiene, and instead of addressing it properly, the manager rushed over with more attitude. When I explained what happened, she dismissed my concern and acted like I was the problem.
This was extremely unsanitary and made me very uncomfortable. Instead of fixing the issue, they carried on as if nothing was wrong. Absolutely unprofessional behavior, and not the way anyone should have to start their day.
Atmosphere: 1
Food: 1
Service: 1
Sam Cudi
Terrible location.
umar khalil
Apparently the public restroom is always out of order
Terrible manager. Both me and one other guy ordered via mobile app. After 30 min of waiting, we inquired about our order. Told us it hadn’t been received. We SHOWED her the receipt with the correct address and she still refused to make our order. Ridiculous. If I can prove I paid for it, why not just make it?
Atmosphere: 1
Service: 1
Our experience here was unfortunately far from acceptable. I ordered a $6 chai latte without coffee, yet it was served with coffee. One of my colleagues ordered coffee and received tea instead, and another specifically asked for his drink with ice, but it arrived without ice.
As if the repeated mistakes weren’t enough, the customer service was extremely poor. The staff member attending us raised her voice and treated us with a level of rudeness that made the entire visit very uncomfortable. No customer should be spoken to like that under any circumstances.
Overall, the service was unprofessional and disappointing. I sincerely hope management addresses these issues so other customers don’t go through the same experience.
Zorras.
Atmosphere: 1
Food: 1
Service: 1
The young boy working the counter gave me my donut without wearing any gloves. Not a glove in sight. That’s it. That’s all. Gross.
The lady who works there is really rude. She doesn't respect the customer even I saw. She makes a problem with delivery. She fainted on a receptionist. When I went to the counter to see if my food was ready, she had an aggressive attitude.
During my visit on
I observed unacceptable behavior from the manager. She addressed customers in an aggressive and disrespectful tone, without any politeness. This attitude degrades the image of the restaurant and completely spoils the customer experience. Measures must be taken to restore dignified and respectful service.
Bad service and bad food and no respect the customers
Atmosphere: 1
Food: 1
Service: 1
This morning I had gone to this restaurant, the woman who works in this she directly accused me of disrespect, she told me that out here I don't give this order, to you I ask her for what reason that you don't give me, she told me today you came 2 times here, I told her no it's not me first time I came here, give me an order she refused to give me, I called Dordash to explain the case, and then Dordash call directly to the restaurant, she told me that I don't hang up Dordash's call, besides it's not me for the first time even before she made a deliverer, she treats us with bad intentions, respect not if order is ready even she talks about this not ready, she disrespects us, she refuses to give a certain order, and then she gives to this customer or to what she knows, here is her photo she works in this restaurant.
The woman who works at this restaurant does not respect customers, even if we are not given an order, she is disrespectful to us.
I just left this place and the lady that work there is mad rude she was blacking out on a door dasher guy because he made mistake and grab the wrong order. So when I went to counter to see if my food ready she had a attitude said why u over here check there to see if your food there she said it so aggressive .She black on the door dash guy so that's why I ask before I went over there and she still black out on me. Yelling at me just because I ask her question. Going to call corporate if I don't get a response to a manager that work at this location. She's a Indian lady 9-22-25 at 9:30
Manager has bad attitude everyday
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
I dont normally feel inclined to write reviews but this might be one of the worst dunkins in America. The foreign lady that works (not sure if she's a manager or owns it or what) is insanely rude. One time experience maybe bad luck but I've been here 5 times and each time she is the most miserable person on the planet. Never coming here again and urge everyone to stay away.
She also skimps on your order like it's her fathers business. Ordered medium coffee with caramel and cream. She overrides and puts 1 serving of each when the default is 3.
Avoid at all costs!!!
Atmosphere: 1
Food: 1
Service: 1
Services are nonexistent. Rude people works there. When my colleague told me don’t order from this DD I didn’t believe it, how bad could it be, right? Absolutely the worst customer service. They talk to you like you owed them something. The rude lady likes to use the word WHAT and NO. I WILL NEVER GOTO THIS DD AGAIN. BIG 0
Atmosphere: 2
Food: 1
Service: 1
I had one of the worst experiences at this Dunkin. The manager’s attitude is honestly one of the nastiest I’ve ever seen. I usually order a frozen coffee, and since it’s not always available, I asked the cashier in advance if it was. They said yes, so I ordered it along with a turkey sausage, egg, and cheese on a croissant.
When the cashier handed the sticker for my frozen coffee to the manager, she very loudly said, “Are you serious?” and gave a dirty look. Completely unnecessary and unprofessional.
To make things worse, the employee preparing sandwiches dropped a bag on the floor and instead of throwing it out, she placed it back on the counter, right next to my croissant, which touched the bag. I called it out, because that’s just basic hygiene, and instead of addressing it properly, the manager rushed over with more attitude. When I explained what happened, she dismissed my concern and acted like I was the problem.
This was extremely unsanitary and made me very uncomfortable. Instead of fixing the issue, they carried on as if nothing was wrong. Absolutely unprofessional behavior, and not the way anyone should have to start their day.
Atmosphere: 1
Food: 1
Service: 1
Terrible location.
Apparently the public restroom is always out of order
Atmosphere: 1
Food: 3
Service: 1
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