I placed a mobile order for drive thru. Went to the drive thru to let them know my order I got told by the employee with a nasty attitude you just placed this order umm what’s your point is there a difference between me placing a “drive thru” mobile order and me telling you the order from my mouth I thought it would be easier on the employees instead of me getting to the drive thru and trying to figure out what I want wasting time. Plus the app even tells you to be near when placing a mobile order when getting certain drinks like girl are you dumb.Even McDonald’s don’t complain like I confused am I’m supposed to place the order and wait 10 mins this ain’t no door dash order. The Dunkin’ Donuts on MLK never complains they need to teach y’all some good customer service they way I wanted to go off on her ignorance but I play nice with ppl who dealing with my food. The everything bagel bites, ice coffee and donuts I got were nasty throwing everything in the trash I will never return here yuck stomach bubbling tried to eat it but I just can’t eat no nasty food and one of the donuts had some bs on it 🤢 and they put my donuts in a box that had coffee stains on it and one of the employees in the back had pass the drive thru window holding a basket of bread look like croissants and the basket whatever you would call it had openings the bread was touching his shirt and arms by the way he was carrying it
Atmosphere: 1
Food: 1
Service: 1
Coral Ludwig
The woman at the drive thru is seriously so nice! This is also a pretty good Dunkin
Atmosphere: 5
Food: 5
Service: 5
Rebecca Cuccurullo
Do NOT GO HERE! I wish I could give 0 stars. To be fair, I’ve given this location many chances and every single time it’s a horrible experience. The staff is horrible even when you place mobile orders well in advance they are never ready. My most recent time I placed a mobile order 15 mins in advance and when I waited at the counter for 5 mins and finally asked, someone who was just aimlessly wiping the counter and not paying attention signaled to another employee oh there’s this order. To the point where I saw the stickers for my mobile orders on the counter and was like… I see it right there.. I ended up going to the drive thru to retrieve my order because that’s the only way I felt I would receive it. They are unprofessional, chaotic, and never make orders correctly.
Atmosphere: 1
Food: 1
Service: 1
Soul repper
The old guy at night had been rude to me and my friends calling us rubbish people
Atmosphere: 1
Food: 1
Service: 1
A U
Run down drive thru. Trash staff. Didn’t offer the free donut on donut day.
Atmosphere: 1
Food: 1
Service: 1
Haseeb Ahsan
Wrong timing
gregory smith
Slow service but prices for coffee are sky high!
Atmosphere: 2
Food: 4
Service: 2
Hector Rosario
Absolutely disgusting at this location when it rains the ceiling leaks and when you look up at the tiles on the ceiling you can clearly see mold. I literally walked in and walked out.
Amad Choudhry
You ask for one cream they give you five, then when you ask them is this one cream and they lie to your face. I don’t understand people you can’t follow instructions? Then on top you lie. So I paid for a horrible drink I can’t even enjoy.
Atmosphere: 1
Food: 1
Service: 1
Chris Co
Person at the drive-thru in the early morning hours is terrible. Yells at people if they place a mobile order and arrive "too early". Saw him do this to two customers ahead of me and also he did it to me.
My oat latte was perfect! The worker was extremely friendly and helpful with telling me all the vegetarian options! Very fresh food and wonderful service with a smile!
Wheelchair accessibility: They have a ramp, but the door you need to push open yourself, which can be heavey. But staff are supper friendly they opened the door for me when I waved to them that I needed help.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
Mario J. Obando
Very rude cashier lady! Placed an order on wrong location and asked her what I could do , and she kept insisting in a demanding way to pay for it when I had payed for it on the app. Very rude and aggressive . Never coming back here again.
Atmosphere: 1
Food: 1
Service: 1
Belinda Belot
Why the plain bagels are never fresh? Every time I am ordering I make sure I say give me a fresh bagel but I still get some hard bagel and it's never toasted well it's like they microwave the bagel and its always greasy like they toast the bagel on top of a dirty greasy tray
I placed a mobile order for drive thru. Went to the drive thru to let them know my order I got told by the employee with a nasty attitude you just placed this order umm what’s your point is there a difference between me placing a “drive thru” mobile order and me telling you the order from my mouth I thought it would be easier on the employees instead of me getting to the drive thru and trying to figure out what I want wasting time. Plus the app even tells you to be near when placing a mobile order when getting certain drinks like girl are you dumb.Even McDonald’s don’t complain like I confused am I’m supposed to place the order and wait 10 mins this ain’t no door dash order. The Dunkin’ Donuts on MLK never complains they need to teach y’all some good customer service they way I wanted to go off on her ignorance but I play nice with ppl who dealing with my food. The everything bagel bites, ice coffee and donuts I got were nasty throwing everything in the trash I will never return here yuck stomach bubbling tried to eat it but I just can’t eat no nasty food and one of the donuts had some bs on it 🤢 and they put my donuts in a box that had coffee stains on it and one of the employees in the back had pass the drive thru window holding a basket of bread look like croissants and the basket whatever you would call it had openings the bread was touching his shirt and arms by the way he was carrying it
Atmosphere: 1
Food: 1
Service: 1
The woman at the drive thru is seriously so nice!
This is also a pretty good Dunkin
Atmosphere: 5
Food: 5
Service: 5
Do NOT GO HERE! I wish I could give 0 stars. To be fair, I’ve given this location many chances and every single time it’s a horrible experience. The staff is horrible even when you place mobile orders well in advance they are never ready. My most recent time I placed a mobile order 15 mins in advance and when I waited at the counter for 5 mins and finally asked, someone who was just aimlessly wiping the counter and not paying attention signaled to another employee oh there’s this order. To the point where I saw the stickers for my mobile orders on the counter and was like… I see it right there.. I ended up going to the drive thru to retrieve my order because that’s the only way I felt I would receive it. They are unprofessional, chaotic, and never make orders correctly.
Atmosphere: 1
Food: 1
Service: 1
The old guy at night had been rude to me and my friends calling us rubbish people
Atmosphere: 1
Food: 1
Service: 1
Run down drive thru. Trash staff. Didn’t offer the free donut on donut day.
Atmosphere: 1
Food: 1
Service: 1
Wrong timing
Slow service but prices for coffee are sky high!
Atmosphere: 2
Food: 4
Service: 2
Absolutely disgusting at this location when it rains the ceiling leaks and when you look up at the tiles on the ceiling you can clearly see mold. I literally walked in and walked out.
You ask for one cream they give you five, then when you ask them is this one cream and they lie to your face. I don’t understand people you can’t follow instructions? Then on top you lie. So I paid for a horrible drink I can’t even enjoy.
Atmosphere: 1
Food: 1
Service: 1
Person at the drive-thru in the early morning hours is terrible. Yells at people if they place a mobile order and arrive "too early". Saw him do this to two customers ahead of me and also he did it to me.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My oat latte was perfect! The worker was extremely friendly and helpful with telling me all the vegetarian options! Very fresh food and wonderful service with a smile!
Wheelchair accessibility: They have a ramp, but the door you need to push open yourself, which can be heavey. But staff are supper friendly they opened the door for me when I waved to them that I needed help.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
Very rude cashier lady! Placed an order on wrong location and asked her what I could do , and she kept insisting in a demanding way to pay for it when I had payed for it on the app. Very rude and aggressive . Never coming back here again.
Atmosphere: 1
Food: 1
Service: 1
Why the plain bagels are never fresh? Every time I am ordering I make sure I say give me a fresh bagel but I still get some hard bagel and it's never toasted well it's like they microwave the bagel and its always greasy like they toast the bagel on top of a dirty greasy tray
Atmosphere: 3
Food: 1
Service: 2
Excellent!
Atmosphere: 5
Food: 5
Service: 5
Coffee. Excellent. Polite
Great experience.
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