Dunkin'

1513-1515 John F. Kennedy Blvd, Jersey City
(201) 209-9951

Recent Reviews

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Chris Forcino

It's wild they tell you that the order you placed, the items you want to drink, are wrong.

Everyone has an air about them at this location. Like they are better and smarter than anyone. But yet you are the one that is serving the community coffee. The whole staff needs a reality check and training.

Atmosphere: 1

Food: 1

Service: 1

Elias Nunez

Customer service is excellent.

Atmosphere: 5

Food: 5

Service: 5

Albert Mejia

This dunkin' donuts it's a disaster the staff don't care is you are there, they act like they don't care about the customer

Natalie Gamble

My coffee was made quickly and adaquately. I was also given a free iced coffee!

Atmosphere: 5

Food: 5

Service: 5

david menoscal

Fast service great location

Jimmy Acosta

Never have donuts

Atmosphere: 3

Food: 4

Service: 1

Martha Capers

I do NOT recommend this location to ANYONE. I went this morning and ordered my usual order. Mind you, I go to this Dunkin’ everyday and haven’t experienced this ever. Anyways, So I order a small iced caramel latte, and then I said I want an egg and cheese wake up wrap. I wanted some hash browns aswell but then I was like nevermind and said take of the wake up wrap and give me two orders of hashbrowns. The lady taking my order was the lady with curly hair (a little lower than mid back) and a black sweater. So I drive up to the window and I’m greeted with a sweet lady that I see all the time (I think she joined like two months ago) and I payed, everything was well. So I was waiting for my order and then right after I paid the lady that is short with curly hair came up and proceeds to say “When you come up to order you can’t keep changing your order back and forth, it sets things back”. Mind you, all I changed was the wake up wrap to hash browns. I then told her it’s your job to take the customers order, and I’m paying for this with MY money. If I want to change the order I have every right too. It wasn’t a big change and it wasn’t something that constantly happened or that took a long amount of time. It’s not hard to revise an order and I’ve done it before, many times, on the other days. This wasn’t the first time I noticed her talking about me. This was just my first time experiencing her say something face to face. This was very unprofessional and all of the staff there has an attitude. I’ve been reading the reviews before and it shows that these staff have very bad attitudes. There is only one sweet young lady that I see in the morning that actually gives me a smile and greets me well. I also noticed that if your not muslim or there religion the treat you horrible. I came with a friend that was muslim and that lady with curly hair treated her fine. Then when I came to order the lady had an attitude and was rushing me to get the order done. This place need to do better and not hire people based on their religion. DO BETTER!!!!

Mohammad Ali

It was very hot coffee that I wanted thanks!

A Vidal

I love thier coffee and service!!

Tanvir Bhuiyan

Staff is super friendly.

Jenny Rodriguez

Every time I come to this location they can never get my order together.

Monique Steed

Every time I have gone, there has always been an issue. Rude staff, disgusting food, or the mobile order didnt go through. Would not recommend this location

Paulina Steed

Don't have a manager or supervisor
Showed them my order on phone bit

Jahmilia St.Claire

Worst Dunkin experience ever. They spat on my donut.

Atmosphere: 1

Food: 1

Service: 1

michael lynch

They refuse to give the free donut promotion, they have a nasty attitudes, i order thru the app mess it up i asked fornit to be remade and they talked disrespectful and nasty to me. The place needs new management in the am and pm. They are only nice to indian and arabs from all my experiences at this particular dunkin donuts. I am so upset that if im supposed to get a free donut why do they denie me of it. They are racist if you not one of them they treat you like garbage and ignore all the promotions. I wish someone new and professional takes over. I will never go back there not my family or friends, until management changes for the better.

Atmosphere: 1

Food: 1

Service: 1

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