Food was decent. Fries were ok - fresh, but could have used some seasoning. Burgers had a good amount of toppings and tasted fresh. The Mac and Cheese bites with ranch were quite good and the ranch was house made.
Main complaint lies with the pricing and menu layout. For building a burger, notice how almost every item has an itemized cost, such as which meat you go with, and toppings such as bacon. You see the way the cheese menu is laid out? Looks like $2 for American and the rest don't have an itemized cost. But of course, the $2 applies for all cheeses, which is not what you would expect after looking at the other parts of the menu. And also $1 for sauce? Really?
Terrible experience because I’ve been waiting on a refund for an order I placed on 12/20/24 through the restaurant and I have yet to receive the refund.
I’ve called the restaurant several times about this and have been given the run around, saying I’d receive a call back to discuss and never did.
Service: 1
Samuel Mekhail
My two buddies and I came in on Sunday night, November 24, 2024, we had a very very nasty experience at this restaurant. We entered the restaurant and were seated right away, but then we had to wait 15 minutes, even though the restaurant was fairly empty, until our server came to provide us with water and take our orders. Our server, Lisa C, recommended to us the “ghostface burger”, stating it was the most popular and that it was seen on Food network. However when the burgers came, they didn’t taste very good, the patty was very thin and the sweet potato and the patty mushed together in a nasty way. Furthermore, my patty was extremely undercooked, even though I ordered medium, the patty was straight pink all the way through w one millimeter of brown. The entire patty was mushy, tasteless, and unappetizing. I had only taken two bites of my burger when I requested that the burger be either cooked further or replaced w/ the same or even a different burger if possible. The waitress called over the manager who then asked to take my food into the kitchen. Then the waitress came back and informed me that if I wanted another burger I would have to pay full price for another one. They refused to cook the burger further or provide a complimentary alternative. We were very disappointed at this, but what was absolutely disgusting to me in their treatment of my friends and I, is that the manager never ever came back w my food, nor even came to talk to us. They took away a customers food and didn’t provide an alternative nor try to at least work with the customer which is absolutely unacceptable. How dare you as an established restaurant take away a customers food like that? Also, my friends and I had ordered multiples orders of wings, and as any wing eater, we requested extra sauce. The server was reluctant to provide us with the sauces and then when we saw the receipt we saw that we were charged $1 for every tiny sauce cup. However the server never ever once stated that sauce was at an extra charge. Overall, this restaurant is simply not it. The food was tasteless and nasty, and some of their burger combinations are disgusting, the service, inadequate and unpleasant, especially the manager who didn’t even show face to the unhappy customers who paid $130 for their food, and the atmosphere is just simply icky. I would never ever ever return here ever again. The manager should be fired asap, idk who trained him, but that guys not a manager in any way. As a JC native my entire life, that place doesn’t belong in our city, they have no hospitality and treated us like trash. 0 stars if I could.
Atmosphere: 1
Food: 1
Service: 1
E C
Service was awful for a Saturday night. Owner is clearly looking to cut costs by only have 4 people staffed (including host, busboy, 1 waitresses). While the owner saves money, your customers suffer with awful experiences. Also never in my life have I paid $1 per tiny cup of sauce, that’s insane. Burgers were terrrible, but I’ll never be going back here since there are much better burgers out there and the service anywhere else will be better.
Atmosphere: 2
Food: 3
Service: 1
Fabrice Lanne
À great place with Good foot
Atmosphere: 4
Food: 4
Service: 5
Manuel Dones
Food check✅ Vibe check ✅ Service check ✅
Leftbank Jersey City is a great taste of American food and Jersey culture. Great service and great food makes my day, that’s all kid can ask for! ??? This is just a sample of food art and comfort.
Not much of a burger person but I was in the mood, came in, very low key spot, great for a football Sunday w/ lots of tables, I had the double smash burger and it was very good - highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Aleksey Drukarov
Great service and beer selection, with a solid variety of burgers!
Atmosphere: 5
Food: 4
Service: 5
Jrad Melek
Food was so average ( 5/10 ) and expensive, waitress so rude , they put pickles on my sandwich and i made sure to tell her i dont eat pickles . Definitely last time going there , there’s more spots in downtown who has much better burgers than this restaurant
Atmosphere: 1
Food: 1
Service: 1
Benson Bond
The ghost pepper burger was good. Very barbequey, wish the ghost pepper jam could've shined a bit more. Service was really good.
Atmosphere: 5
Food: 4
Service: 5
Deborah Lee
Salmon bowl was amazing! Great flavors and different textures. Highly recommended
Food was decent. Fries were ok - fresh, but could have used some seasoning. Burgers had a good amount of toppings and tasted fresh. The Mac and Cheese bites with ranch were quite good and the ranch was house made.
Main complaint lies with the pricing and menu layout. For building a burger, notice how almost every item has an itemized cost, such as which meat you go with, and toppings such as bacon. You see the way the cheese menu is laid out? Looks like $2 for American and the rest don't have an itemized cost. But of course, the $2 applies for all cheeses, which is not what you would expect after looking at the other parts of the menu. And also $1 for sauce? Really?
Very overrated
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Muenster Mash - Specialty Burger
It's really good
Atmosphere: 3
Food: 4
Service: 4
Terrible experience because I’ve been waiting on a refund for an order I placed on 12/20/24 through the restaurant and I have yet to receive the refund.
I’ve called the restaurant several times about this and have been given the run around, saying I’d receive a call back to discuss and never did.
Service: 1
My two buddies and I came in on Sunday night, November 24, 2024, we had a very very nasty experience at this restaurant. We entered the restaurant and were seated right away, but then we had to wait 15 minutes, even though the restaurant was fairly empty, until our server came to provide us with water and take our orders. Our server, Lisa C, recommended to us the “ghostface burger”, stating it was the most popular and that it was seen on Food network. However when the burgers came, they didn’t taste very good, the patty was very thin and the sweet potato and the patty mushed together in a nasty way. Furthermore, my patty was extremely undercooked, even though I ordered medium, the patty was straight pink all the way through w one millimeter of brown. The entire patty was mushy, tasteless, and unappetizing. I had only taken two bites of my burger when I requested that the burger be either cooked further or replaced w/ the same or even a different burger if possible. The waitress called over the manager who then asked to take my food into the kitchen. Then the waitress came back and informed me that if I wanted another burger I would have to pay full price for another one. They refused to cook the burger further or provide a complimentary alternative. We were very disappointed at this, but what was absolutely disgusting to me in their treatment of my friends and I, is that the manager never ever came back w my food, nor even came to talk to us. They took away a customers food and didn’t provide an alternative nor try to at least work with the customer which is absolutely unacceptable. How dare you as an established restaurant take away a customers food like that? Also, my friends and I had ordered multiples orders of wings, and as any wing eater, we requested extra sauce. The server was reluctant to provide us with the sauces and then when we saw the receipt we saw that we were charged $1 for every tiny sauce cup. However the server never ever once stated that sauce was at an extra charge. Overall, this restaurant is simply not it. The food was tasteless and nasty, and some of their burger combinations are disgusting, the service, inadequate and unpleasant, especially the manager who didn’t even show face to the unhappy customers who paid $130 for their food, and the atmosphere is just simply icky. I would never ever ever return here ever again. The manager should be fired asap, idk who trained him, but that guys not a manager in any way. As a JC native my entire life, that place doesn’t belong in our city, they have no hospitality and treated us like trash. 0 stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Service was awful for a Saturday night. Owner is clearly looking to cut costs by only have 4 people staffed (including host, busboy, 1 waitresses). While the owner saves money, your customers suffer with awful experiences. Also never in my life have I paid $1 per tiny cup of sauce, that’s insane. Burgers were terrrible, but I’ll never be going back here since there are much better burgers out there and the service anywhere else will be better.
Atmosphere: 2
Food: 3
Service: 1
À great place with Good foot
Atmosphere: 4
Food: 4
Service: 5
Food check✅
Vibe check ✅
Service check ✅
Leftbank Jersey City is a great taste of American food and Jersey culture. Great service and great food makes my day, that’s all kid can ask for! ??? This is just a sample of food art and comfort.
Atmosphere: 5
Food: 5
Service: 5
Food was great, good drinks.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wings, Chicken Sandwich
So good!
Restaurantji Recommends
Not much of a burger person but I was in the mood, came in, very low key spot, great for a football Sunday w/ lots of tables, I had the double smash burger and it was very good - highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Great service and beer selection, with a solid variety of burgers!
Atmosphere: 5
Food: 4
Service: 5
Food was so average ( 5/10 ) and expensive, waitress so rude , they put pickles on my sandwich and i made sure to tell her i dont eat pickles . Definitely last time going there , there’s more spots in downtown who has much better burgers than this restaurant
Atmosphere: 1
Food: 1
Service: 1
The ghost pepper burger was good. Very barbequey, wish the ghost pepper jam could've shined a bit more. Service was really good.
Atmosphere: 5
Food: 4
Service: 5
Salmon bowl was amazing! Great flavors and different textures. Highly recommended
Atmosphere: 4
Food: 5
Service: 5
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