Papa Johns Pizza

724 Grand St, Jersey City
(201) 451-7272

Recent Reviews

L L

Metal deep fried in my food, glad I found

Atmosphere: 3

Food: 1

Service: 1

Shawn Kshatriya

I tried using my papa points and they denied it multiple times. The workers also were arguing with me on the phone for 30 mins. Papa John corporate also handled this issue incorrectly and did not refund me.

Atmosphere: 1

Food: 1

Service: 1

Jasmine West

fine, but paid for pepperoni too and didn’t get it. Third time now this place has messed up.. pay attention pls.

Atmosphere: 1

Food: 3

Service: 1

samantha tanaquin

When received our delivery there was a missing item and when we called the store, the employee hanged up on us with even asking for a name of the order, horrible customer service.

Atmosphere: 1

Food: 1

Service: 1

OMMY

Love papa

Atmosphere: 2

Food: 5

Service: 3

Recommended dishes: Pizza Or, Chocolate Chip Cookie, Pepperoni Pizza, BBQ Chicken and Bacon Pizza

clar3nc3

Ordered two pizza and one pizza got all messed up and clearly from restaurant side not from delivery , it must have been from boxing it up carelessly, and both pizzas werent even sliced at all!! So

Atmosphere: 1

Food: 1

Service: 1

Terry “Ms Caddy” Thornton

My meals are always on point especially the Buffalo chicken wings, the garlic stuffed cheese crust pizza is delicious ect. ?

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Pizza Or

E L

So far so good. But It takes very long time to get your order for delivery.

Sadik Kara

Horrible service, gave them another try after over a year of not ordering and they failed miserably again. Do yourself a favor and Go to Dominos!

Atmosphere: 1

Food: 3

Service: 1

Octavia Spencer

Very poor customer service and very rude

Atmosphere: 1

Food: 1

Service: 1

Sydney Reaves

Food is always but the restaurant is always dirty; the windows are filthy. Service is okay.

Atmosphere: 1

Food: 5

Service: 3

Recommended dishes: Pizza Or

Isaiah H.

I don't usually waste time with negative reviews, but this papa johns is absolutely complicated with terrible service. I've tried to order from here twice, and they canceled my order for no reason both times. I was trying to eat during my break at work, but these fucks make everything so complicated it's unbelievable.

Amy Bladen Shatto

TERRIBLE service. cold food. Although I tipped the driver 20% he complained angrily that he was "stiffed" by us. I didn't check how much the actual amount was - we only ordered a small dessert. In fact the delivery was more than the order itself - ridiculous!I never stiff someone. If there is a recommended "least amount" we should be told. I called the manager and he said he was sorry but I don't feel that made up for this horrible behavior. The food was also ice cold and the driver did not come to the door. My husband had to go downstairs to his car (we are in a townhouse). We have been a customer for a while but will NEVER order from Pappa John's again.

Amy B.

TERRIBLE service. cold food. Although I tipped the driver 20% he complained angrily that he was "stiffed" by us. I didn't check how much the actual amount was - we only ordered a small dessert. In fact the delivery was more than the order itself - ridiculous!I never stiff someone. If there is a recommended "least amount" we should be told. I called the manager and he said he was sorry but I don't feel that made up for this horrible behavior. The food was also ice cold and the driver did not come to the door. My husband had to go downstairs to his car (we are in a townhouse). We have been a customer for a while but will NEVER order from Pappa John's again. Will be sharing experience on social media as well.

Amy B

TERRIBLE delivery service. cold food. Although I tipped the driver 20% he complained angrily that he was "stiffed" by us. I didn't check how much the actual amount was - we only ordered a small dessert. In fact the delivery was more than the order itself - ridiculous! I never stiff someone. If there is a recommended "least amount" we should be told. I called the manager and he said he was sorry but I don't feel that made up for this horrible behavior. The food was also ice cold and the driver did not come to the door. My husband had to go downstairs to his car (we are in a townhouse). We have been a customer for a while but will NEVER order from Pappa John's again.

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