It s a good fast food burger. Could do better in terms of courtesy and detailed cleanliess.
ChrisChin94
Pleasant staff, food came quickly, clean bathrooms.
Christos Tzelis
Fries were kinda cold . Burger was good though
Tiago Moreira
I had a great experience at Shake Shack today thanks to David’s outstanding service. I was waiting in line to order at the kiosk when he kindly approached me and offered to take my order directly at the register. Not only did he take care of everything with a smile, but he also brought the tray to my table and checked in to see if I needed anything else. In today’s world, it’s rare to find people who are genuinely friendly and willing to go the extra mile to make a difference. David truly made my visit memorable. thank you!
Han
I usually enjoy Shake Shack, but this location was a huge disappointment. The staff were unwelcoming and super rude. I stood at the counter for several minutes without being acknowledged, even though they were actively engaging with customers behind me. And it happened so many times. I was excited about having a Shake Shack in our neighborhood, but not with these staff.
Desiree BTookes
My daughter and I stopped in to pick up burgers for the kids. It was a bit of a wait. Although we were sitting, we had to go to the counter to check for our order 3 times, we were not told the order was ready, but notice the bags on the counter, my daughter peekked into one of the bags and sure enough, it was our order. It didn't appear to be busy. A few people walked in for pickup orders.
Mr Parker
My wife and I came on a Friday evening and enjoyed our visit. Jonathan was extremely polite and service minded: he brought us our food and ketchups and he also helped me find sanitizing wipes. He even came to check on us later on and took our empty tray when we were done. Best Shake Shack experience!
williams rondon
No wonder this place has less than a 4-star rating the service is awful. The clerk looked at customers like they were mortal enemies. At the very least, they need to learn basic manners. The food quality is below average. Not recommended at all.
Anton
Really confused by their instructions “Take table number”, but staff doesn’t care about one, so customers have to pick up their orders “Put your phone number in, we’ll send you a notification when order is ready”, the only received message, the one saying that there would be another text as soon as the order is ready
Melody Farfan
Food was fresh and prepared well. Staff was friendly and the restaurant was clean. But I requested ketchup and forks, I did not receive them. Additionally, one of the burgers had peppers in place of cherry tomatoes which was off putting. Check your orders before you walk away.
From the first moment we entered, we had a great time. In addition to the fact that it was immaculate, David was really kind to us and even stopped over to see how we were doing in between meals .(Many thanks, David.) What about the cuisine? Please, can we really criticize Shake Shack? As always, delicious.
Ruomu Wu
all the smoke from kitchen just blow directly to the sidewalk so that everybody walking by must breath in. Disgusting
Michele Carpena
I love coming to this Shake Shack. The food is good and the service is too. CiCi is particularly friendly and helpful.
It s a good fast food burger. Could do better in terms of courtesy and detailed cleanliess.
Pleasant staff, food came quickly, clean bathrooms.
Fries were kinda cold . Burger was good though
I had a great experience at Shake Shack today thanks to David’s outstanding service. I was waiting in line to order at the kiosk when he kindly approached me and offered to take my order directly at the register. Not only did he take care of everything with a smile, but he also brought the tray to my table and checked in to see if I needed anything else. In today’s world, it’s rare to find people who are genuinely friendly and willing to go the extra mile to make a difference. David truly made my visit memorable. thank you!
I usually enjoy Shake Shack, but this location was a huge disappointment. The staff were unwelcoming and super rude. I stood at the counter for several minutes without being acknowledged, even though they were actively engaging with customers behind me. And it happened so many times. I was excited about having a Shake Shack in our neighborhood, but not with these staff.
My daughter and I stopped in to pick up burgers for the kids. It was a bit of a wait. Although we were sitting, we had to go to the counter to check for our order 3 times, we were not told the order was ready, but notice the bags on the counter, my daughter peekked into one of the bags and sure enough, it was our order. It didn't appear to be busy. A few people walked in for pickup orders.
My wife and I came on a Friday evening and enjoyed our visit. Jonathan was extremely polite and service minded: he brought us our food and ketchups and he also helped me find sanitizing wipes. He even came to check on us later on and took our empty tray when we were done. Best Shake Shack experience!
No wonder this place has less than a 4-star rating the service is awful. The clerk looked at customers like they were mortal enemies. At the very least, they need to learn basic manners. The food quality is below average. Not recommended at all.
Really confused by their instructions
“Take table number”, but staff doesn’t care about one, so customers have to pick up their orders
“Put your phone number in, we’ll send you a notification when order is ready”, the only received message, the one saying that there would be another text as soon as the order is ready
Food was fresh and prepared well. Staff was friendly and the restaurant was clean. But I requested ketchup and forks, I did not receive them. Additionally, one of the burgers had peppers in place of cherry tomatoes which was off putting. Check your orders before you walk away.
Restaurantji Recommends
From the first moment we entered, we had a great time. In addition to the fact that it was immaculate, David was really kind to us and even stopped over to see how we were doing in between meals .(Many thanks, David.) What about the cuisine? Please, can we really criticize Shake Shack? As always, delicious.
all the smoke from kitchen just blow directly to the sidewalk so that everybody walking by must breath in. Disgusting
I love coming to this Shake Shack. The food is good and the service is too. CiCi is particularly friendly and helpful.
Definitely I prefer it
Has free water and napkins
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