The morning staff is friendly and helpful but they gave me a ham panini when I grabbed a veggie one from the display.
The New York Yogini
slow staff who don't understand what they're being asked to do
Atmosphere: 3
Food: 3
Service: 1
Gerard R
Fantastic friendly staff. Reasonably prices.
Atmosphere: 3
Food: 5
Service: 5
Rutuja Bhatambrekar
Thankyou so much to staff specially Erin She really helped me as I was very busy in coffee and conversation she kept my jacket ! Thank you again Erin 💕👍
Atmosphere: 5
Food: 4
Service: 5
R
Wait time increased from 5-10 minutes to more 20-30 minutes in the past few days in morning around 7:30. Crowded wait line. Seems to be caused by a change in management
Atmosphere: 4
Food: 4
Service: 1
Hailey Zhou
Paid extra for 7 scoops of matcha powder in my cold foam, but they gave me a plain one and brushed me off. Only after I insisted did they remake it, the color difference was huge. If you don’t speak up, they’ll just ignore what you paid for. Staff were cold and dismissive.
Atmosphere: 3
Food: 3
Service: 1
David Beran
The manager here does a wonderful job!
Atmosphere: 5
Food: 5
Service: 5
Larissa L.
Too much ice even though I have asked for less ice. Barely any drink in the actual cup.
I like this Starbucks a lot, and the area is really nice. It is also a transit hub though, so there are some homeless people around, and they are usually harmless. They employees are always really friendly, and it's a good place to go if you need to do some work or are waiting on your commute via the PATH.
Atmosphere: 4
Food: 4
Service: 5
Fabian Heinzel
Order almost always wrong; almost always takes triple the time as at other locations
Natalia Camargo
I went in and asked for a cup of water for my dog and they denied it. That’s crazy.
Service: 1
anita lobo
Fast & good drinks
Atmosphere: 5
Food: 5
Service: 5
Briana Johnson
I had a really disappointing experience at this Starbucks location. I accidentally ordered my iced coffee with no ice and kindly asked the barista if she could pour it into a cup of ice for me so I wouldn’t make a mess. Instead of helping, she just said no, handed me the cup, and told me to do it myself. I tried to pour it carefully, but of course it spilled. When I asked for some napkins to clean up, she didn’t say anything just looked at me and pointed to the corner. As well I paid for extra Carmel to be inside around the cup and she only put it on top of the sweet cream foam after I paid the extra fee.
I understand everyone has tough days, but I was already having a rough one myself, and the lack of kindness and basic customer service made it feel even worse. A little empathy goes a long way, and unfortunately, I didn’t feel any here.
Wish there was an option for no stars
Atmosphere: 1
Food: 2
Service: 1
The morning staff is friendly and helpful but they gave me a ham panini when I grabbed a veggie one from the display.
slow staff who don't understand what they're being asked to do
Atmosphere: 3
Food: 3
Service: 1
Fantastic friendly staff. Reasonably prices.
Atmosphere: 3
Food: 5
Service: 5
Thankyou so much to staff specially Erin She really helped me as I was very busy in coffee and conversation she kept my jacket ! Thank you again Erin 💕👍
Atmosphere: 5
Food: 4
Service: 5
Wait time increased from 5-10 minutes to more 20-30 minutes in the past few days in morning around 7:30. Crowded wait line. Seems to be caused by a change in management
Atmosphere: 4
Food: 4
Service: 1
Paid extra for 7 scoops of matcha powder in my cold foam, but they gave me a plain one and brushed me off. Only after I insisted did they remake it, the color difference was huge. If you don’t speak up, they’ll just ignore what you paid for. Staff were cold and dismissive.
Atmosphere: 3
Food: 3
Service: 1
The manager here does a wonderful job!
Atmosphere: 5
Food: 5
Service: 5
Too much ice even though I have asked for less ice. Barely any drink in the actual cup.
One of the better Starbucks of jersey city.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I like this Starbucks a lot, and the area is really nice. It is also a transit hub though, so there are some homeless people around, and they are usually harmless. They employees are always really friendly, and it's a good place to go if you need to do some work or are waiting on your commute via the PATH.
Atmosphere: 4
Food: 4
Service: 5
Order almost always wrong; almost always takes triple the time as at other locations
I went in and asked for a cup of water for my dog and they denied it. That’s crazy.
Service: 1
Fast & good drinks
Atmosphere: 5
Food: 5
Service: 5
I had a really disappointing experience at this Starbucks location. I accidentally ordered my iced coffee with no ice and kindly asked the barista if she could pour it into a cup of ice for me so I wouldn’t make a mess. Instead of helping, she just said no, handed me the cup, and told me to do it myself. I tried to pour it carefully, but of course it spilled. When I asked for some napkins to clean up, she didn’t say anything just looked at me and pointed to the corner. As well I paid for extra Carmel to be inside around the cup and she only put it on top of the sweet cream foam after I paid the extra fee.
I understand everyone has tough days, but I was already having a rough one myself, and the lack of kindness and basic customer service made it feel even worse. A little empathy goes a long way, and unfortunately, I didn’t feel any here.
Atmosphere: 4
Food: 4
Service: 2
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