I visited this location bearing in mind, will have at least if nothing, a sandwich on a cold day we’re coming out. Was it so difficult. I placed the order on the app which allowed me and they accepted promotions, which is why it allowed me to select this location in the first place. And after placing the order when I go there, she says we do not hon your request and cancel the order on me. After which she is not even apologetic about that, but says we do not honor any promotions.
How pathetic can anyone be in a customer service industry, to not even have any sort of apology for having somebody place an order and cancel on them just because they don’t honor any promotions?
She wouldn’t even request me to place another order or something they could work it out for me on the next order right place which shows how dim they are and how less they care about this.
Just because you have a good location does not mean you don’t have to provide customer service and it is clearly proven in this encounter, and that does not reduce the fact that after this review like you can see the previous review reviews, they don’t care, and also does not care about the Subway like the company or the corporate taking any action on them.
Service: 1
Mitul patel
Ordered veggie sandwich twice, thru online order, with toppings i wanted. Both the time they were wrong, lettuce were off, didn't get jelepeno as i hoped, same as other ingredients.
For veggie person mostly we dnt get option, but if they lack on those portions on vegetable sandwiche then i am not sure what to say....
Its all good as long as they can make vegetarian sandwiches right... Its pretty simple
Atmosphere: 2
Food: 2
Service: 2
Aamir Iqbal
Closed out at 9 PM. On a Saturday.
Service: 4
Chetan Pathak
Nice place and fresh sandwiches made by Arman.
Atmosphere: 5
Food: 5
Service: 5
Shallu Bhateja
I was ordered online feels like they cheat on the toppings when ordering online No add cheese, No oil No salt ! Not order again
Atmosphere: 1
Food: 1
Service: 1
Allisys V
Worst subway restaurant, the main brand should check this place, horrible service
Atmosphere: 1
Food: 1
Service: 1
Adriana Rivera
Went in at 9:50pm and was told we are closed when their closing hrs are posted for 2am every day
Service: 1
Goutam Pelluri
Store was very dirty, Food was not good
Atmosphere: 1
Food: 1
Service: 1
Duoonlol D
The young lady there tried to charge me for an extra chips acting like I didn’t notice. SHAME
If there is a 0 stare i will leave it the service is bad hey owner git up and check what in your buisness zero customer service every time I go there I have to ask them to remove gloves and put on new ones it's unprofessional bad DO NOT GO THERE IT’S BAD SERVICE
Food: 2
Anchal
I ordered online on the subway website for a pickup at this store and the store canceled it directly. I had to call and ask the reason and they mentioned it’s because I used a coupon code. Terrible attitude and customer service.
Service: 1
Dev Shah
Does what a subway does - necessity food, you dont go there for a great social or amazing food. However surprised that they did not have a Veggie patty available - it was a printed sign so clearly not a one day issue - so veggies, that day could only have a veggie delight (basically bread with salad).
crazy is that for the size of shop it is, the number of tables is extremely limited...
Overall clean - does the job.
Atmosphere: 1
Food: 4
Service: 2
Erin Kaye
Absolutely horrendous customer service
Richard Burton
AVOID THIS LOCATION AT ALL COSTS!
This is the WORST location to order Subways. The Subways Franchise should shut this place down. So many people are reporting this same issue I encountered. I ordered a Cheesesteak from here and the it came basically empty.
If you're going to order from this place, PLEASE DO NOT DO IT. You're going to spend $19 for this...
Please Note - Uber Eats doesn't care what store your order goes to - they will tell you its up to the merchant to decide the portions.
I visited this location bearing in mind, will have at least if nothing, a sandwich on a cold day we’re coming out. Was it so difficult.
I placed the order on the app which allowed me and they accepted promotions, which is why it allowed me to select this location in the first place. And after placing the order when I go there, she says we do not hon your request and cancel the order on me.
After which she is not even apologetic about that, but says we do not honor any promotions.
How pathetic can anyone be in a customer service industry, to not even have any sort of apology for having somebody place an order and cancel on them just because they don’t honor any promotions?
She wouldn’t even request me to place another order or something they could work it out for me on the next order right place which shows how dim they are and how less they care about this.
Just because you have a good location does not mean you don’t have to provide customer service and it is clearly proven in this encounter, and that does not reduce the fact that after this review like you can see the previous review reviews, they don’t care, and also does not care about the Subway like the company or the corporate taking any action on them.
Service: 1
Ordered veggie sandwich twice, thru online order, with toppings i wanted.
Both the time they were wrong, lettuce were off, didn't get jelepeno as i hoped, same as other ingredients.
For veggie person mostly we dnt get option, but if they lack on those portions on vegetable sandwiche then i am not sure what to say....
Its all good as long as they can make vegetarian sandwiches right... Its pretty simple
Atmosphere: 2
Food: 2
Service: 2
Closed out at 9 PM. On a Saturday.
Service: 4
Nice place and fresh sandwiches made by Arman.
Atmosphere: 5
Food: 5
Service: 5
I was ordered online feels like they cheat on the toppings when ordering online
No add cheese,
No oil
No salt !
Not order again
Atmosphere: 1
Food: 1
Service: 1
Worst subway restaurant, the main brand should check this place, horrible service
Atmosphere: 1
Food: 1
Service: 1
Went in at 9:50pm and was told we are closed when their closing hrs are posted for 2am every day
Service: 1
Store was very dirty, Food was not good
Atmosphere: 1
Food: 1
Service: 1
The young lady there tried to charge me for an extra chips acting like I didn’t notice. SHAME
Service: 1
The specials menu was interesting.
Restaurantji Recommends
If there is a 0 stare i will leave it the service is bad hey owner git up and check what in your buisness zero customer service every time I go there I have to ask them to remove gloves and put on new ones it's unprofessional bad
DO NOT GO THERE IT’S BAD SERVICE
Food: 2
I ordered online on the subway website for a pickup at this store and the store canceled it directly. I had to call and ask the reason and they mentioned it’s because I used a coupon code. Terrible attitude and customer service.
Service: 1
Does what a subway does - necessity food, you dont go there for a great social or amazing food. However surprised that they did not have a Veggie patty available - it was a printed sign so clearly not a one day issue - so veggies, that day could only have a veggie delight (basically bread with salad).
crazy is that for the size of shop it is, the number of tables is extremely limited...
Overall clean - does the job.
Atmosphere: 1
Food: 4
Service: 2
Absolutely horrendous customer service
AVOID THIS LOCATION AT ALL COSTS!
This is the WORST location to order Subways. The Subways Franchise should shut this place down. So many people are reporting this same issue I encountered. I ordered a Cheesesteak from here and the it came basically empty.
If you're going to order from this place, PLEASE DO NOT DO IT. You're going to spend $19 for this...
Please Note - Uber Eats doesn't care what store your order goes to - they will tell you its up to the merchant to decide the portions.
Loading...