no complaints, great prices, great quality and amazing flavor selection. if you want something more custom they’ll hook it up as well.
Alexandre R (Alex)
We bought a few cakes from this pastry shop. What surprises me is that the prices of the cakes are not displayed. The price of ice cream is only displayed. We paid 42 dollars for 6 balls and two pieces of cake. It's very expensive for these pastries.Wheelchair accessibility: A ramp is put in place.
Atmosphere: 3
Food: 4
Service: 5
April Johannes
We picked up various sweets for a corporate event and the owners were spectacular to work with! We ordered macarons, donuts, cake balls, cookies and cannolis. Everyone at the office raved about the cannolis, how beautiful the cake balls were and I personally LOVED the donut I tired. Everything was packaged well and our order was curated with attention to detail. I highly recommend this bakery!
Atmosphere: 5
Food: 5
Service: 5
Tierra
Pretty cake, it just was not what I was asking for. I sent them a photo and was specific about the size and how I wanted the font of the writing. It looks nothing like what I sent them. It was supposed to be a very small cake for only 6 people. The guy said 7 inch heart shaped and I said that was perfect. When I went to pick it up, it was much larger than what we agreed on. This was inconvenient for me because I was in charge of bringing the cake to the venue along with other things so now I had to carry a large box that I was not prepared for. I also specifically said not to make the letters and numbers skinny. I wanted the font thick like I showed them in the picture. So when I got home I had to improvise and scrape the writing off and replace it with some cake decorations I found on Amazon. I wish I took a before photo. They said they couldn’t correct it because the lady that does the cakes already left for the day. Why allow the bakers to leave before customers pick up the product?? Especially if the cake looks nothing like the reference I gave them.I paid $95 for a cake that I did not like. Not happy about that at all!
Atmosphere: 4
Food: 2
Service: 2
Amy Gold
I called to have a dessert delivered and it was such a great experience! Sam was so beyond kind, patient and helpful. I don’t live in the area, but found this bakery online to deliver for a friend’s birthday and Sam FaceTimed me so I could pick out exactly what I wanted in the case. Sam was just as sweet as all the treats. Thanks again!!!
Atmosphere: 5
Food: 5
Service: 5
karen butz
Had an amazing experience with the owners. They made a beautiful and delicious cake for my event. Highly recommend !
Atmosphere: 5
Food: 5
Service: 5
Collin Denney
Wonderful experience here. Had an emergency as another bakery in the area lost our order and let us know the day of it was not complete. Needed a cake in 3 hours and Sugartown Bakery came through with a beautiful and delicious cake. They were incredibly kind and accommodating throughout the entire endeavor. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Jeannel Garcia
Needed vegan cup cakes for a baby shower. They were very kind and got them done for me in short notice.I ordered chocolate cake with lemon ganache and vanilla frosting. Everyone loved it. Would definitely order from here again.
Michael Natale
Very unfortunate to have to write this review. I purchased a small birthday cake for my partner’s 30th Birthday. Cake looked beautiful, but in tasting our first slice we realized that the filling/cream had spoiled.I put almost the entire cake back in the fridge and called the store on the Sunday of a long weekend. No answer (understandably). I left a voicemail asking for a call back on Tuesday and explained the cake was bad and was looking for a partial refund with me returning the cake (cover their cost, but give me part of the $75 I paid). Didn’t receive a call back on Tuesday, so I called again and didn’t get an answer.After calling and speaking with Sam and the other owner on Wednesday, I was told that there was nothing that could be done and that I should have called the direct number I received when I placed the order.Not only was I told that I was the problem, but that there’s no possible way that they could have made a mistake. It’s horrible thinking that I paid $75 for a cake I could not eat for a special occasion and kept in my fridge thinking it would help to get it addressed.It’s even worse knowing that I called multiple times to try and have it rectified, but was met with frustration/blame and told never to return to the store when they were the ones at fault.If you decide to purchase from them, I hope you have a better experience. I will not be returning, nor referring them to any of my friends or family.
William Peabody
Sugartown did a fantastic job on our kid’s custom bday cake. Highly recommend and will use again.
Sugartown did a fantastic job with our kid's customized bday cake. Highly recommend and will use again.
Angel Dada
I recently visited this bakery and was blown away by the friendliness of the staff, especially Sam! The bakery offers a fantastic variety of delicious treats and sweets each bursting with flavor. The warm atmosphere and attentive service, courtesy of Sam, made my experience truly memorable. I highly recommend this bakery to anyone and everyone!
Randa Khonda
Honestly one of the best bakeries ever!! Everyone is so friendly especially the lady that’s there!! The cakes and designs are not only gorgeous but taste soooo delicious !! My favorite bakery!!
Shaina C.
I WILL NOT DO BUSINESS WIGH THESE PEOPLE EVER AGAIN They're unprofessional, rude, nasty attitudes and got my custom order wrong after multiple emails and calls to confirm what i asked for was what i was getting.
Ruchita Garde
We got the chocolate strawberry birthday cake. It was dry. The cream wasn't tasty at all. We asked the owner if we can try a pastry of the same flavor, but he said the pastry won't match up to the taste since it is made with 'whipped cream' while the birthday cake is made with 'richer butter cream'.If the the "richer" cake was so bad, i doubt how the pastry would taste.Save your $70 and buy from elsewhere.
no complaints, great prices, great quality and amazing flavor selection. if you want something more custom they’ll hook it up as well.
We bought a few cakes from this pastry shop. What surprises me is that the prices of the cakes are not displayed. The price of ice cream is only displayed. We paid 42 dollars for 6 balls and two pieces of cake. It's very expensive for these pastries.Wheelchair accessibility: A ramp is put in place.
Atmosphere: 3
Food: 4
Service: 5
We picked up various sweets for a corporate event and the owners were spectacular to work with! We ordered macarons, donuts, cake balls, cookies and cannolis. Everyone at the office raved about the cannolis, how beautiful the cake balls were and I personally LOVED the donut I tired. Everything was packaged well and our order was curated with attention to detail. I highly recommend this bakery!
Atmosphere: 5
Food: 5
Service: 5
Pretty cake, it just was not what I was asking for. I sent them a photo and was specific about the size and how I wanted the font of the writing. It looks nothing like what I sent them. It was supposed to be a very small cake for only 6 people. The guy said 7 inch heart shaped and I said that was perfect. When I went to pick it up, it was much larger than what we agreed on. This was inconvenient for me because I was in charge of bringing the cake to the venue along with other things so now I had to carry a large box that I was not prepared for. I also specifically said not to make the letters and numbers skinny. I wanted the font thick like I showed them in the picture. So when I got home I had to improvise and scrape the writing off and replace it with some cake decorations I found on Amazon. I wish I took a before photo. They said they couldn’t correct it because the lady that does the cakes already left for the day. Why allow the bakers to leave before customers pick up the product?? Especially if the cake looks nothing like the reference I gave them.I paid $95 for a cake that I did not like. Not happy about that at all!
Atmosphere: 4
Food: 2
Service: 2
I called to have a dessert delivered and it was such a great experience! Sam was so beyond kind, patient and helpful. I don’t live in the area, but found this bakery online to deliver for a friend’s birthday and Sam FaceTimed me so I could pick out exactly what I wanted in the case. Sam was just as sweet as all the treats. Thanks again!!!
Atmosphere: 5
Food: 5
Service: 5
Had an amazing experience with the owners. They made a beautiful and delicious cake for my event. Highly recommend !
Atmosphere: 5
Food: 5
Service: 5
Wonderful experience here. Had an emergency as another bakery in the area lost our order and let us know the day of it was not complete. Needed a cake in 3 hours and Sugartown Bakery came through with a beautiful and delicious cake. They were incredibly kind and accommodating throughout the entire endeavor. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Needed vegan cup cakes for a baby shower. They were very kind and got them done for me in short notice.I ordered chocolate cake with lemon ganache and vanilla frosting. Everyone loved it. Would definitely order from here again.
Very unfortunate to have to write this review. I purchased a small birthday cake for my partner’s 30th Birthday. Cake looked beautiful, but in tasting our first slice we realized that the filling/cream had spoiled.I put almost the entire cake back in the fridge and called the store on the Sunday of a long weekend. No answer (understandably). I left a voicemail asking for a call back on Tuesday and explained the cake was bad and was looking for a partial refund with me returning the cake (cover their cost, but give me part of the $75 I paid). Didn’t receive a call back on Tuesday, so I called again and didn’t get an answer.After calling and speaking with Sam and the other owner on Wednesday, I was told that there was nothing that could be done and that I should have called the direct number I received when I placed the order.Not only was I told that I was the problem, but that there’s no possible way that they could have made a mistake. It’s horrible thinking that I paid $75 for a cake I could not eat for a special occasion and kept in my fridge thinking it would help to get it addressed.It’s even worse knowing that I called multiple times to try and have it rectified, but was met with frustration/blame and told never to return to the store when they were the ones at fault.If you decide to purchase from them, I hope you have a better experience. I will not be returning, nor referring them to any of my friends or family.
Sugartown did a fantastic job on our kid’s custom bday cake. Highly recommend and will use again.
Restaurantji Recommends
Sugartown did a fantastic job with our kid's customized bday cake. Highly recommend and will use again.
I recently visited this bakery and was blown away by the friendliness of the staff, especially Sam! The bakery offers a fantastic variety of delicious treats and sweets each bursting with flavor. The warm atmosphere and attentive service, courtesy of Sam, made my experience truly memorable. I highly recommend this bakery to anyone and everyone!
Honestly one of the best bakeries ever!! Everyone is so friendly especially the lady that’s there!! The cakes and designs are not only gorgeous but taste soooo delicious !! My favorite bakery!!
I WILL NOT DO BUSINESS WIGH THESE PEOPLE EVER AGAIN They're unprofessional, rude, nasty attitudes and got my custom order wrong after multiple emails and calls to confirm what i asked for was what i was getting.
We got the chocolate strawberry birthday cake. It was dry. The cream wasn't tasty at all. We asked the owner if we can try a pastry of the same flavor, but he said the pastry won't match up to the taste since it is made with 'whipped cream' while the birthday cake is made with 'richer butter cream'.If the the "richer" cake was so bad, i doubt how the pastry would taste.Save your $70 and buy from elsewhere.