The Cheesecake Factory

⭐️⭐️⭐️⭐️⭐️

Had an amazing experience at The Cheesecake Factory at Newport Mall during happy hour! The happy hour burger was juicy and flavorful, perfectly paired with their crispy sweet potato fries. What really made the meal stand out was the Whisky Smash—huge shout out to Melissa behind the bar for mixing it just right. She always brings great energy and makes top-tier cocktails. Will definitely be back for another happy hour treat! 🍔🍠🥃

The portions are a bit too big)))

We shared all the courses. We had the Nachos for an appetiser (they were more than enough for two, we couldn't finish them). There are 33 different cheesecake flavours, and the pieces are big (enough for two). You get cola refills.

Food is delicious but don’t know if I would go back. There’s this pregnant lady as a server and she was okay at first but at the end it got annoying with her little attitude she had especially with that annoying click sound she did with her mouth. someone check that attitude so others won’t have the same experience from her.

Had the truffle crunchy chicken. With mash potatoes and asparagus was very filling. Try ahi tuna ceviche nachos, avocado spring rolls. Finished it and great flavors. With cinnamon cheesecake. Also , try their celebration cheesecake. They rarely disappoint. Service was great.

Such a great experience. I ordered the crusted chicken Romano, which was a 3 person portion! 4 big chicken legs on top of a huge amount of pasta. My fiance ordered 4 cheese pasta, which was very creamy and nice. After that we ordered coconut cheesecake to go, and shared it. It was delicious. It was quite expensive but worth it. What I do think was quite strange is that we tipped a large amount (30%) and the waiter didn't even seem happy or grateful. But whatever, we had a nice time

I had an extremely disappointing experience here today.

We arrived at 4:50 PM, and I ordered a medium-rare cheeseburger. After 20 minutes, it finally arrived—but it was well done. I politely asked for a replacement, but that’s where the real issues began.

For the next 50 minutes, I was repeatedly told my replacement burger would be ready 'soon,' but it was clear they hadn’t started making it at all. Other guests who arrived well after us received their orders while I was still waiting. It felt like they were deliberately ignoring my request instead of addressing their mistake. I left at 6PM without eating!

This kind of mismanagement is unacceptable. I've never experienced anything like it. I wouldn’t recommend this place—stay away.

by the way, they even didn't offer us any discount for that.

Atmosphere: 1

Food: 1

Service: 1

Delicious cheesecake.

The bartenders are always attentive and delightful. 10/10 recommend.

Atmosphere: 5

Food: 5

Service: 5

It was Christmas Eve, but it took forever for everything and they ran out of everything even pasta.

Atmosphere: 2

Food: 1

Service: 1

Good food, vibrant atmosphere

Atmosphere: 5

Food: 5

Service: 5

A delicious Cheesecake and a hot chocolate

Atmosphere: 5

Food: 5

Service: 5

Waited over 30 minutes over a RESERVATION we had. Thought reservation meant we have a table reserved. What a joke

Atmosphere: 1

Food: 1

Service: 1

Have visited the place many times, and always had a good experience. Great ambience and amazing service. Would recommend having reservations as it is usually busy. Their Strawberry cheesecake is amazing!

Vegetarian options: You can always ask to not have meat in the order.

Atmosphere: 5

Food: 5

Service: 5

Half of the employees have bitchy face and rush to serve you to go to theirs phones, weird that people can walk in the cheesecake instead of walking in the mall ,a lot of trash on the floor at least the food is good

Atmosphere: 3

Food: 5

Service: 2