Vatan Indian Vegetarian Cuisine & Bakery, Jersey City

Horrible customer service. They barely pick up the phone. They can’t even pronounce the name right of the items…

Atmosphere: 1

Food: 4

Service: 1

One of the best pure vegetarian restaurants in the city. Thier eggless cakes are awesome...

Atmosphere: 2

Food: 5

Service: 4

Worst customer experience ever.

Atmosphere: 1

Food: 1

Service: 1

Best place for pani puri and chat.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pani Puri, Samosa Chat, Bhel Puri, Live Pav Bhaji

Ordered a lot, but this one was hell of a disappointment, ordered samosa chat received chana curry 😭

Atmosphere: 1

Food: 1

Service: 1

I would not recommend this place to anyone anymore! The customer service they have is ridiculous, one thing they’re extremely busy at all time. But when their employee is rude to the customers is unacceptable. The woman behind pani puri with tons of mangalsutra on, shes been yapping her mouth nonstop to everyone as if she owns the place and we as customers not paying for our plates. Whoever owns this place, they need to do better hiring decent people behind the counter.

Atmosphere: 1

Food: 3

Service: 1

We ordered Sev Usal, They Charge Sevpuri, give us misal pav.

Food: 1

Service: 1

Best panipuri in tri state! Other items are fine. Weekend lines are long!

Atmosphere: 3

Food: 4

Service: 3

I recently did a catering order with them . The food was good Everyone really enjoyed the food!

However, in terms of service they need to do better. I called 2 weeks prior to when I needed it and spoke to the owner. She had told me to call back the week of. When I called the week of I spoke to the manager of the restaurant. It was so hard to get a hold of someone who can take my order properly anD answer my questions. It took 3 days of constant calls and texts to get the owner to call me back and speak to me.

Also don't go by their catering price on the website- they increased them and when you ask them this they tell you the prices are old ( please update your pricing). I was told my order would be ready by 11:30am- They were still packing my order until a little before 12pm. Communicating with them is extremely difficult .

Food: 4

Food’s great but they shouldn’t keep the Indian flag painted down the stall, everyone’s leg is touching the flag.
At least show some respect guys, you are earning money cuz of Indian name.

Atmosphere: 4

Food: 4

Service: 3

Food was fine, I was really upset to see the Indian flag on the bottom half of the shopping cart. People unknowingly hit it with their legs and shoes,which felt disrespectful to the flag. It’s a shame. oversight ruined the experience for me. I won’t be coming back.

Atmosphere: 3

Food: 3

Service: 3

There is a live Pani Puri with 7 flavors water is nice

Atmosphere: 4

Food: 4

Service: 3

First of all, whoever took my order was really nice. I was tired from work and didn't even hear him calling my name for the takeout, but he came to me and was not rude about it. He smiled and wished me a good day—that was really nice of him and I appreciate that in an establishment.

BUT, the food—not so good. I ordered Cheese Vegetable Grilled sandwich and tea. I was disappointed to only taste ONIONS; they were thick and so many of them, hardly any cheese or any other vegetable to break down the onion flavor; I had to manually take them out to eat the rest of the sandwich. Tea had no flavor at all, not sweet or masala or tasting like tea.

Atmosphere: 2

Food: 1

Service: 5

Got a cockroach in samosa chat. Management did not even care. They were so casual about it and just refunded the order.

Atmosphere: 1

Food: 1

Service: 1

The Pani Puri is a must try
Other food items were ok
I placed order through their website but when I reached they told me their website doesn’t work.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Pani Puri