Why did you change the fries?!! The fries were honestly the best thing on the menu and now these frozen pre-cut fries are horrible! Bring back the hand cut fries. Until then, I’ll never be back.
Melissa Cook Brenkman
Fantastic Wings! I love the garlic Parmesan wings and fries! We order from the Ogden Utah location on 12th street! They always have my order fresh, fast and delicious.
Thank you Ogden Wingstop
Danielle Jones
Why have a number if you not going to answer i spent 87 dollars for my order and was delivered someone else order then I try calling them and no answer
Service: 1
Mark Alequin
Absolute dogshi… service..
Atmosphere: 1
Food: 1
Service: 1
Mel D. Cole
Horrible customer service. The woman in the photo should not be working there. She just tossed my bag in the counter after not acknowledging my presence. She then told me to shut up and go. I asked for the manager and she had the same type of vibe.
A simple hi, I’ll be with you a few or just sec works wonders! But this person couldn’t even do that.
Atmosphere: 3
Food: 4
Service: 1
Matthew X Avier
Cmon william. Be better.
Dawn Guy
Please issue my refund I ordered food on 12-31-25 @534 pm. I called the local Zanesville location 2 times after 7pm. 1st time to see where my order was and the 2nd time to cancel my order. I told them we did not want food that had been sitting for an hour and a half almost 2 hours. The 1st time I called I was told no one had even arrived to pick up our food. The 2nd time I called I was told that the store cant refund the food. I told them that I didnt want the old food the 2nd time and they still didnt cancel my order. The delivery person messaged me at almost 730pm 2 hours later and told me they were on their way. I told them not to come and that I had told the store to cancel my order and refund me. They should NOT have even began to send the delivery driver. They should have told them not to bother. We want our $55.00 back. For a 1st time customer we are very disappointed and will never return for any service from Wingstop. What a disappointment to say thw least. Please return our money to us for food we never recieved after a 2 hour wait who would eat that chicken anyway.
Loris Boyd
They messed up my order so I couldn't eat it to tell you how good it is. Restaurants need to understand that everyone cannot eat spicy. It becomes so routine to them making spicy foods that they don't look at the orders completely.
Atmosphere: 5
Food: 1
Service: 4
Aliyah Veeren
They had us on the hold for 20min
Atmosphere: 1
Food: 2
Service: 1
J Berrio
Horrible experience every time I’ve ordered this place. They legit always manage to forget an item from the order.
If you are doing delivery CHECK INSIDE THE BAG FOR EVERYRHING. Just got off the phone with a staff member and his solution was “oh come and get it if you want” please keep in mind this is on a DELIVERY ORDER. If I wanted to come in I would’ve made the order carry out.
Offered no solution asked for manager/supervisor of course it’s always they will be here tomorrow and the answer for anything else was oh idk or I don’t understand.
Disgusting the wings tasted like they weren’t clean & sitting in dirty water then fried!!! GROSS the staff all need to be terminated and the manager too! There’s no way they are follow food safety standards & policies in this establishment! A waste of $30!!!
Ankit Alkunte
The food was fresh and flavorful, and the service was quick and friendly. Everything was well-prepared and the overall experience was really enjoyable. Definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
aliyah curts
terrible!!! where is my money!!
Atmosphere: 1
Food: 1
Service: 1
Nanyla Hinnant
i’m soooooooooooo disappointed and disgusted cancel the delivery option for this terrible store i’m so mad and the terrible workers don’t help.
Atmosphere: 1
Food: 1
Service: 1
Bob Ehret
Ordered for the first time today 10-27-25 and was shocked the wings I got were all the “drum” stick, I’m sure if I would order that I’d cost more for the one kind of wing.
Was very disappointed and thought they could’ve been bigger, they were the smallest wing pieces I have had in a LONG time for what I paid🤬….
I got the 10 piece deal, 🥴
Why did you change the fries?!! The fries were honestly the best thing on the menu and now these frozen pre-cut fries are horrible! Bring back the hand cut fries. Until then, I’ll never be back.
Fantastic Wings! I love the garlic Parmesan wings and fries! We order from the Ogden Utah location on 12th street! They always have my order fresh, fast and delicious. Thank you Ogden Wingstop
Why have a number if you not going to answer i spent 87 dollars for my order and was delivered someone else order then I try calling them and no answer
Service: 1
Absolute dogshi… service..
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service. The woman in the photo should not be working there. She just tossed my bag in the counter after not acknowledging my presence. She then told me to shut up and go. I asked for the manager and she had the same type of vibe.
A simple hi, I’ll be with you a few or just sec works wonders! But this person couldn’t even do that.
Atmosphere: 3
Food: 4
Service: 1
Cmon william. Be better.
Please issue my refund I ordered food on 12-31-25 @534 pm. I called the local Zanesville location 2 times after 7pm. 1st time to see where my order was and the 2nd time to cancel my order. I told them we did not want food that had been sitting for an hour and a half almost 2 hours. The 1st time I called I was told no one had even arrived to pick up our food. The 2nd time I called I was told that the store cant refund the food. I told them that I didnt want the old food the 2nd time and they still didnt cancel my order. The delivery person messaged me at almost 730pm 2 hours later and told me they were on their way. I told them not to come and that I had told the store to cancel my order and refund me. They should NOT have even began to send the delivery driver. They should have told them not to bother. We want our $55.00 back. For a 1st time customer we are very disappointed and will never return for any service from Wingstop. What a disappointment to say thw least. Please return our money to us for food we never recieved after a 2 hour wait who would eat that chicken anyway.
They messed up my order so I couldn't eat it to tell you how good it is. Restaurants need to understand that everyone cannot eat spicy. It becomes so routine to them making spicy foods that they don't look at the orders completely.
Atmosphere: 5
Food: 1
Service: 4
They had us on the hold for 20min
Atmosphere: 1
Food: 2
Service: 1
Horrible experience every time I’ve ordered this place. They legit always manage to forget an item from the order.
If you are doing delivery CHECK INSIDE THE BAG FOR EVERYRHING. Just got off the phone with a staff member and his solution was “oh come and get it if you want” please keep in mind this is on a DELIVERY ORDER. If I wanted to come in I would’ve made the order carry out.
Offered no solution asked for manager/supervisor of course it’s always they will be here tomorrow and the answer for anything else was oh idk or I don’t understand.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Disgusting the wings tasted like they weren’t clean & sitting in dirty water then fried!!! GROSS the staff all need to be terminated and the manager too! There’s no way they are follow food safety standards & policies in this establishment! A waste of $30!!!
The food was fresh and flavorful, and the service was quick and friendly. Everything was well-prepared and the overall experience was really enjoyable. Definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
terrible!!! where is my money!!
Atmosphere: 1
Food: 1
Service: 1
i’m soooooooooooo disappointed and disgusted cancel the delivery option for this terrible store i’m so mad and the terrible workers don’t help.
Atmosphere: 1
Food: 1
Service: 1
Ordered for the first time today 10-27-25 and was shocked the wings I got were all the “drum” stick, I’m sure if I would order that I’d cost more for the one kind of wing. Was very disappointed and thought they could’ve been bigger, they were the smallest wing pieces I have had in a LONG time for what I paid🤬…. I got the 10 piece deal, 🥴
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