Woops! Macarons & Gifts (Newport Centre)

Nitheesh helped me with picking up best macrons and he was very patient with me. Good quality macrons

Atmosphere: 5

Food: 5

Service: 5

Absolutely thrilled with my experience at Woops! Tasleem provided exceptional service, going above and beyond to ensure I found exactly what I needed. Her attentiveness and helpfulness made the entire process a joy. I'll definitely be returning for more delightful treats and excellent service!

Atmosphere: 5

Food: 5

Service: 5

Customer service was great. Sujana was a great help. Love the place!

The experience is awesome and Dinesh the person who sold was so

Atmosphere: 5

Food: 5

Service: 5

My family really enjoys the macarons. Dinesh was very nice and friendly. Good luck with your business!

PLEASE READ ESPECIALLY IF YOU ARE THE OWNER:So the macarons are great, I was a regular customer here and would get 3-6 every couple of months. Was the go-to spot for my fiancée and I every time we went to the mall.Recently, I went to the stand and wanted to get 3 macarons. I was pitched to get 6 because there's currently a special where I would get an extra one for free. Politely, I declined as I just wanted 3 today. When I was about to select my flavors, again I was pitched another sale, slightly more aggressively even though they told me I can still do whatever I wanted to. At this point I was about to walk away from the stand, but I wanted to get the macarons for my fiancée so I stood my ground and still said I just wanted 3. After selecting my macarons, I handed them cash to pay for it, but they insisted I pay card (understandable, maybe they couldn't break it?). He then turned the payment tablet to me and said "generous tip for me?". I would have tipped regardless as it is a standard I am about, but asking for a tip after pressuring me to buy more macarons from you even after saying no? I still tipped but I was left with a sour taste of how this place now does business. I talked to my fiancée when I got back home about the situation and he said someone else was also pushing sales onto him too multiple times (a different worker than the one I had)!If you are the owner PLEASE change your tactic on how to sell macarons. If there's a special, tell the employees to mention it once and that's it. I sadly will no longer be coming here because of pressure to buy more than I want (especially if anyone has anxiety, avoid this place like the plague until they fix their standards).

Pretty chill place

The place has great service and is very customer-centric. I faced issues with a gift delivery because of confusion with the address and phone number but they were patient, helpful and reattempted delivery after discussion.Macaroons are great too!

I got a surprise for my birthday and these macarons were the best I ever had. It was a surprise so the delivery guy couldn't reach me so they reattempted the next day even after delivery hours.Their commitment was remarkable and I would highly encourage people to try them out.

variety of delicious macarons and great service!

Honey lavender is my favorite! Woman there is very nice too.

Delicious macaroons and good service!

Best macarons in the mall

Fresh!!
Tasty and flavorful
Pistachio, red velvet were my favorite!!
A Must try!!

It’s so delicious am impressed with red velvet flavour