They never have the order ready by the pickup time when ordering online. This is the third time now where I showed up and there like 5 min and then I see them start making my order.
Atmosphere: 1
Food: 3
Service: 1
Z MaryAnn Tozzi
Shout out to Bubbakoos in New Paltz NY. I forget to hit submit on my online order so when I went in to pick up there was no order for me. When I saw my mistake they made my order right away. That was so awesome of them. I really appreciated the awesome customer service- especially when the error was all mine.
Abigail Davis
Literally so good every time I order. I never have had a mixup on my order and it tastes fresh and good after all the times i’ve had this place. I will continue to go here over chipotle or moes any day of the week!! Also the workers are always super friendly and it’s always ready on time!
Brundle Fly
way better than Chipotle
Chuck Haigh
Great food, amazing value for the price.
Atmosphere: 5
Food: 5
Service: 5
Heather Cooper
guys. .... GUYS. of COURSE we find this place one month before we move across the country. lived here for almost 7 years and never knew it was here. SOOOO good! fried rice ball??? what!? the grilled chicken is completely magical. the toppings and the sweet chili sauce is just.... I can't even. (Middletown DE location!)
Brittany Marie
THIS PLACE IS TRASH.
As a local business owner, absolutely do not bother giving this restaurant your business.
Staff is unfriendly and unhelpful- including when your order is missing half of the food, equating to $40. I was told that I was unable to receive a refund, I would have to come back and get the food (it was delivery), and that there was no management I could speak with, and no other help was available.
The employees are children with no customer service skills.
I waited close to an hour an a half, after being told 20 minutes to receive half of a cold order.
I have ordered here several times and the food has always been subpar, but to give the delivery driver half of my order then claim they can’t work with Uber to get me the rest of the food is absolutely ridiculous. And the kids working were incredibly rude. Do not bother spending your money or time here (you’ll be here for hours to get your order which has also happened on several occasions). The Uber driver was distraught also explaining to us he waited 40 minutes for my order upon arriving already. Horrible business practice. Its survival this far is due to being in a college town, where bad food and service survive.
Dean Johnson
I always love this place. Today I ordered online and just chose a default drink. The lady called me because they didn’t have the juice box. I didn’t really want to drink but was very impressed that they called to ask! It was very nice for them to reach out. I’ll definitely be back!
Not impressed. They seem like they want to be like Moe’s or Chipotle, but they’re not. It’s not even close in quality or service.
My burrito was meh. Nothing more. Soda machine wasn’t working. The clerk told me to take a bottle of soda instead.
It was disappointing. Not sure I would recommend it.
Atmosphere: 3
Food: 3
Service: 3
Blaise Johnston
A great place to grab food with friendly service. We have tried many of the dishes with no complaints about any of them.
Crista L Harnetiaux
Picked up lunch and it was delish!!! Thank you!!! Queso is fantastic!
Bobbie Gaul-Carlton
10 times better than Chipotle. This was our first time trying Bubbakoos out and it will definitely be a regular spot! Loved that I was able to order a low carb bowl. So so good. 😋😋😋
The food is very oily not tasty just waste money
Atmosphere: 1
Food: 1
Service: 1
Amazing Mexican fusion for a great value!
Atmosphere: 5
Food: 5
Service: 5
They never have the order ready by the pickup time when ordering online. This is the third time now where I showed up and there like 5 min and then I see them start making my order.
Atmosphere: 1
Food: 3
Service: 1
Shout out to Bubbakoos in New Paltz NY. I forget to hit submit on my online order so when I went in to pick up there was no order for me. When I saw my mistake they made my order right away. That was so awesome of them. I really appreciated the awesome customer service- especially when the error was all mine.
Literally so good every time I order. I never have had a mixup on my order and it tastes fresh and good after all the times i’ve had this place. I will continue to go here over chipotle or moes any day of the week!! Also the workers are always super friendly and it’s always ready on time!
way better than Chipotle
Great food, amazing value for the price.
Atmosphere: 5
Food: 5
Service: 5
guys. .... GUYS. of COURSE we find this place one month before we move across the country. lived here for almost 7 years and never knew it was here. SOOOO good! fried rice ball??? what!? the grilled chicken is completely magical. the toppings and the sweet chili sauce is just.... I can't even. (Middletown DE location!)
THIS PLACE IS TRASH. As a local business owner, absolutely do not bother giving this restaurant your business. Staff is unfriendly and unhelpful- including when your order is missing half of the food, equating to $40. I was told that I was unable to receive a refund, I would have to come back and get the food (it was delivery), and that there was no management I could speak with, and no other help was available. The employees are children with no customer service skills. I waited close to an hour an a half, after being told 20 minutes to receive half of a cold order. I have ordered here several times and the food has always been subpar, but to give the delivery driver half of my order then claim they can’t work with Uber to get me the rest of the food is absolutely ridiculous. And the kids working were incredibly rude. Do not bother spending your money or time here (you’ll be here for hours to get your order which has also happened on several occasions). The Uber driver was distraught also explaining to us he waited 40 minutes for my order upon arriving already. Horrible business practice. Its survival this far is due to being in a college town, where bad food and service survive.
I always love this place. Today I ordered online and just chose a default drink. The lady called me because they didn’t have the juice box. I didn’t really want to drink but was very impressed that they called to ask! It was very nice for them to reach out. I’ll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Not impressed. They seem like they want to be like Moe’s or Chipotle, but they’re not. It’s not even close in quality or service.
My burrito was meh. Nothing more. Soda machine wasn’t working. The clerk told me to take a bottle of soda instead.
It was disappointing. Not sure I would recommend it.
Atmosphere: 3
Food: 3
Service: 3
A great place to grab food with friendly service. We have tried many of the dishes with no complaints about any of them.
Picked up lunch and it was delish!!! Thank you!!! Queso is fantastic!
10 times better than Chipotle. This was our first time trying Bubbakoos out and it will definitely be a regular spot! Loved that I was able to order a low carb bowl. So so good. 😋😋😋
Clean politely took care of my order
Loading...