Dunkin'
147 Franklin Turnpike, Mahwah
(201) 529-5559
Recent Reviews
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Went twice and twice mu coffee was perfect. Better than the older DD. Keep up the food work
Atmosphere: 5
Food: 5
Service: 5
Whoever worked on shift 10/17/25 was so incredibly friendly 10/10
Atmosphere: 5
Food: 5
Service: 5
I’ve noticed a troubling pattern at this McDonald’s location — it appears that they do not hire people of color. I have visited several times and have never seen an African American employee working here. The staff seems to consist only of Hispanic and Indian workers, which raises serious concerns about discrimination and bias in their hiring practices. This issue should be investigated and addressed immediately to ensure fair and equal employment opportunities for everyone.
Atmosphere: 1
Food: 1
Service: 1
I am a big fan of this particular location. The team here is always super friendly and on point.
Atmosphere: 5
Food: 5
Service: 5
The place was clean but the Coffee was reheat.
Atmosphere: 4
Food: 1
Service: 1
Came through the drive through and it was the BEST customer service experience ever, i saw the worker multi tasking and he was so nice & proud doing his job! I believe his name was David! I def will come here again.
My first time here. Very nice inside, everything is clean, but 79°F outside (hotter inside) and no AC. I asked the attendant about it, she said they had to turn it off because it was too cold before (customers complained). So no one has a minimum of common sense to set the thermostat at something reasonable like 71°-72°?
I do not know why DD has discontinued the bottled DD ice coffee they used to have in the small coolers; they were much better than the ice coffee they make behind the counter.
I had to get back to my car and look for another place to go.
Atmosphere: 1
Good coffee good stuff
Atmosphere: 5
Food: 5
Service: 5
Brand new Dunkins at Fuel4. Drive through service.
Atmosphere: 5
Food: 5
Service: 5
My experience with this dunkin was immeasurable. I went through the drive through and the young man was absolutely exceptional. He was outgoing, enthusiastic, and is very passionate about what he does. He was well spoken and beyond friendly while still painting professionalism. It was refreshing to see a younger person take such pride in his work. Looking forward to seeing David at the window again!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I asked for a bacon egg and cheese and got a sausage egg and cheese. I also ordered hash browns and she never ordered them. Worst experience I’ve ever had a a Dunkin.
Atmosphere: 1
Food: 1
Service: 1
Very clean and the staff is always courteous
Atmosphere: 5
Food: 5
Service: 5
Friendliest staff here! Always so pleasant!
Service: 5
Ordered coffee and a half dozen donuts. Coffee was ok but only one of the 6 donuts was what I asked for and all of them were stale to the point of being crunchy
Atmosphere: 3
Food: 1
Service: 1
In the era of miserable cranky customer service in this country, David at mahwah Dunkin is always the most upbeat, professional, and friendly drive thru person I've ever run into...just had to say that
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