I had a very disappointing experience at this restaurant. From the moment I walked in, I felt unwelcome. The woman behind the counter was extremely rude and dismissive. After ordering my food, I noticed other customers dining in, but when I received my order, I was told I couldn’t dine in and was repeatedly asked to leave. When I needed to use the restroom, she seemed irritated and made it clear she didn’t want me using it. When I finished eating and asked where I could throw out my trash, she told me to take it outside instead of allowing me to use the restaurant’s garbage. The entire experience made me feel like I was being singled out and treated unfairly. Regardless of the reason, no customer should ever feel this way. I will not be returning.
Debbie Ooi
If you are looking real sichuan food, you cannot go here to Sichuan Cottage. Food , we ordered 8 dishes, they were all not like what it used to be SICHUAN dishes. I am sure the chef has changed after the restaurant was sold off to the current owner.. We ordered the cold dishes. It tasted horrible. The other 6 were cooked almost the same way deep friend but in different plates. Pan fried noodles tasted below the norm. DRY. Good luck, cos, we wont go back now. Service was ok, cos we were the only guests there at 2ish pm, atmosphere was cold, the heat was not on, the person waiting us had his bomber jacket on. We dont recommend this for real authentic SICHUAN food.
btw, we ordered many dishes, not listed below
Atmosphere: 1
Food: 1
Service: 1
David H
This used to be our go-to Chinese restaurant whenever we're in town; however, sometime during the Pandemic the ownership changed. We took out a few dishes from the new ownership and were utterly disgusted with the quality. It's been a few more years. I am not sure if ownership changed again, but we decided to give it another chance.
I didn't recognize the owner - not sure if it was because of the absence of mask. But first impression was she didn't care to be cordial or friendly, just doing the basic part as a wait staff. On the plus side, the chairs and tables have been upgraded from what I could remember. We ordered our usual dishes in order to gauge the current quality. 2 staple Sichuan dishes: Kung Pao Chicken ($14.95)and Shredded Beef with Hot Green Pepper ($17.95). We also added a noodle dish: Sauteed Noodle with Pork & Scallion ($11.95).
Kung Pao Chicken was rendered differently - sweeter and not as dark but tasty neve the less. The Shredded Beef was also slightly different, thicker and obviously tenderized with baking soda. It was good enough. The sauteed noodle was good but it's a generic dish so no authenticity to consider.
A number of deviations from before. The chicken and beef dishes each only 1 bowl of rice, instead of a big serving bowl for the table. We had to ask for one additional bowl of rice. Not sure if it was missed but we didn't get charged for it. The tea also wasn't complimentary any more. $1.50 for the pot.
Overall, we weren't disappointed because we came in with low expectation. We will be back again hoping to see that they can maintain the consistency in food quality.
———————— 2018 Review If you have 2 or more guests, I'd highly recommend ordering #712 Noodle w/ Meat Sauce Beijing Style as an appetizer to share. The texture of the noodle was out of this world! We also had Fish Fillet w/ Pickled Cabbage in Hot Pot (#949) which was A+++. It's more like a fancy soup dish, but it also had the clear noodles in the soup. We also tried #946a Short Ribs & Bitter Melon in Black Sauce, which also had the same clear noodles in it, so it was a bit of a clash with the hot pot. Personally, I didn't think the noodles belonged in the dish, but the short ribs were still exquisite. Finally, we had our usual staple, Kung Pao Chicken which I need to caution emphatically to watch out for the unground peppercorns. I chewed on one and that ruined my palate for next next 10 minutes.
We over ordered but that's the way we like it - get to sample more varieties and get to doggybag for the next day :) We love it here!
Atmosphere: 4
Food: 4
Service: 3
keith sum
Really good and spicy. Always a favorite and worth driving 30 min for chinese food.
Atmosphere: 4
Food: 5
Service: 4
FRANK BROVENDER
Ownership must have changed. Food not good
Food: 1
James M
A family restaurant that offer authentic Sichuan chinese food within 10 miles radius. Food are taste with generous portion.
Atmosphere: 4
Food: 5
Service: 4
Richard Volpe
Next door to excellent Big Boy Pizza, Best pizza in Marlboro.
Atmosphere: 5
Food: 5
Service: 5
Seema Kulthe
Food is okay, but the service is really bad. The way everyone talks to the customers is really rude
Atmosphere: 1
Food: 3
Service: 1
Firdavs Kasimov
The woman at the checkout is rude, doesn't want to answer questions in a friendly manner, not a professional in her field, I don't recommend going there if you don't want to ruin your mood
Atmosphere: 1
Service: 1
d l
Excellent food and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and String Beans, Three Pepper Chicken, Noodle w Meat Sauce Beijing Style, Sautéed Fish Filet and Sour Cabbage, Fish Fillet & Pickled Cabbage in Hot Pot, West Lake Beef Chowder, Schezwan Chicken
Very bad service can’t understand why they treated my kids and I like we didn’t belong there. We order there all the time from our office. unacceptable. the food it great but i refuse to go to a place that give my kids a dirty look and judge us by the way we look.
Atmosphere: 1
Food: 4
Service: 1
TJ Rossi
Good food
Atmosphere: 4
Food: 4
Service: 4
Brent Finkelstein
Used to be wonderful before it was sold
Atmosphere: 1
Food: 1
Service: 1
Kerry F
Great food! The wontons in the wonton soup are so delicate and the broth, delicious. I start off with that every time. My entree favorites are the Kung Pao Chicken Schezuan style and the Three Pepper Chicken. Even the General Tsos is delicious. Crispy on the outside and tender inside with a sweet spicy sauce.
Atmosphere: 5
Food: 5
Service: 5
Lynn
Our family loves the food and we always dine in..Today, we decided to do a pickup .So we called to place an order.The lady on the phone is the rudest person I have ever talked to..she is so impatient and snapped at me for asking questions. The rudest and the most unprofessional person I have ever talked to..though the food is good, will not be eating there ever again. Do not pay for rude customer service
I had a very disappointing experience at this restaurant. From the moment I walked in, I felt unwelcome. The woman behind the counter was extremely rude and dismissive. After ordering my food, I noticed other customers dining in, but when I received my order, I was told I couldn’t dine in and was repeatedly asked to leave. When I needed to use the restroom, she seemed irritated and made it clear she didn’t want me using it. When I finished eating and asked where I could throw out my trash, she told me to take it outside instead of allowing me to use the restaurant’s garbage. The entire experience made me feel like I was being singled out and treated unfairly. Regardless of the reason, no customer should ever feel this way. I will not be returning.
If you are looking real sichuan food, you cannot go here to Sichuan Cottage. Food , we ordered 8 dishes, they were all not like what it used to be SICHUAN dishes. I am sure the chef has changed after the restaurant was sold off to the current owner.. We ordered the cold dishes. It tasted horrible. The other 6 were cooked almost the same way deep friend but in different plates. Pan fried noodles tasted below the norm. DRY. Good luck, cos, we wont go back now. Service was ok, cos we were the only guests there at 2ish pm, atmosphere was cold, the heat was not on, the person waiting us had his bomber jacket on. We dont recommend this for real authentic SICHUAN food.
btw, we ordered many dishes, not listed below
Atmosphere: 1
Food: 1
Service: 1
This used to be our go-to Chinese restaurant whenever we're in town; however, sometime during the Pandemic the ownership changed. We took out a few dishes from the new ownership and were utterly disgusted with the quality. It's been a few more years. I am not sure if ownership changed again, but we decided to give it another chance.
I didn't recognize the owner - not sure if it was because of the absence of mask. But first impression was she didn't care to be cordial or friendly, just doing the basic part as a wait staff. On the plus side, the chairs and tables have been upgraded from what I could remember. We ordered our usual dishes in order to gauge the current quality. 2 staple Sichuan dishes: Kung Pao Chicken ($14.95)and Shredded Beef with Hot Green Pepper ($17.95). We also added a noodle dish: Sauteed Noodle with Pork & Scallion ($11.95).
Kung Pao Chicken was rendered differently - sweeter and not as dark but tasty neve the less. The Shredded Beef was also slightly different, thicker and obviously tenderized with baking soda. It was good enough. The sauteed noodle was good but it's a generic dish so no authenticity to consider.
A number of deviations from before. The chicken and beef dishes each only 1 bowl of rice, instead of a big serving bowl for the table. We had to ask for one additional bowl of rice. Not sure if it was missed but we didn't get charged for it. The tea also wasn't complimentary any more. $1.50 for the pot.
Overall, we weren't disappointed because we came in with low expectation. We will be back again hoping to see that they can maintain the consistency in food quality.
———————— 2018 Review
If you have 2 or more guests, I'd highly recommend ordering #712 Noodle w/ Meat Sauce Beijing Style as an appetizer to share. The texture of the noodle was out of this world! We also had Fish Fillet w/ Pickled Cabbage in Hot Pot (#949) which was A+++. It's more like a fancy soup dish, but it also had the clear noodles in the soup. We also tried #946a Short Ribs & Bitter Melon in Black Sauce, which also had the same clear noodles in it, so it was a bit of a clash with the hot pot. Personally, I didn't think the noodles belonged in the dish, but the short ribs were still exquisite. Finally, we had our usual staple, Kung Pao Chicken which I need to caution emphatically to watch out for the unground peppercorns. I chewed on one and that ruined my palate for next next 10 minutes.
We over ordered but that's the way we like it - get to sample more varieties and get to doggybag for the next day :) We love it here!
Atmosphere: 4
Food: 4
Service: 3
Really good and spicy. Always a favorite and worth driving 30 min for chinese food.
Atmosphere: 4
Food: 5
Service: 4
Ownership must have changed. Food not good
Food: 1
A family restaurant that offer authentic Sichuan chinese food within 10 miles radius. Food are taste with generous portion.
Atmosphere: 4
Food: 5
Service: 4
Next door to excellent Big Boy Pizza,
Best pizza in Marlboro.
Atmosphere: 5
Food: 5
Service: 5
Food is okay, but the service is really bad. The way everyone talks to the customers is really rude
Atmosphere: 1
Food: 3
Service: 1
The woman at the checkout is rude, doesn't want to answer questions in a friendly manner, not a professional in her field, I don't recommend going there if you don't want to ruin your mood
Atmosphere: 1
Service: 1
Excellent food and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and String Beans, Three Pepper Chicken, Noodle w Meat Sauce Beijing Style, Sautéed Fish Filet and Sour Cabbage, Fish Fillet & Pickled Cabbage in Hot Pot, West Lake Beef Chowder, Schezwan Chicken
Restaurantji Recommends
Very bad service can’t understand why they treated my kids and I like we didn’t belong there. We order there all the time from our office. unacceptable. the food it great but i refuse to go to a place that give my kids a dirty look and judge us by the way we look.
Atmosphere: 1
Food: 4
Service: 1
Good food
Atmosphere: 4
Food: 4
Service: 4
Used to be wonderful before it was sold
Atmosphere: 1
Food: 1
Service: 1
Great food! The wontons in the wonton soup are so delicate and the broth, delicious. I start off with that every time. My entree favorites are the Kung Pao Chicken Schezuan style and the Three Pepper Chicken. Even the General Tsos is delicious. Crispy on the outside and tender inside with a sweet spicy sauce.
Atmosphere: 5
Food: 5
Service: 5
Our family loves the food and we always dine in..Today, we decided to do a pickup .So we called to place an order.The lady on the phone is the rudest person I have ever talked to..she is so impatient and snapped at me for asking questions. The rudest and the most unprofessional person I have ever talked to..though the food is good, will not be eating there ever again. Do not pay for rude customer service
Atmosphere: 3
Food: 4
Service: 1
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