I really wanted to like this Carvel location, but after several visits, itâs clear that things just arenât improving. The staff consistently come off as rude and uninterested. Itâs uncomfortable as a customer to feel like you're bothering someone just by placing an order.
As for the ice cream and shakes, unfortunately, theyâre pretty much always a letdown. The shakes are more like melted milk with a hint of flavor, and the soft serve is just as soupy.
Carvel used to be a treat, but this location has completely missed the mark.
Bob Krebs
Great ice cream
MIGUEL BELTRAN
Small cake almost 30 dollars the price is little bit high
Bobby Jones
We LOVE the ice cream here, but every time we have come recently has been unpleasant. Rude high school girls who clearly donât want to be there, who every time will claim the soft serve machine is somehow always down. Our final attempt coming here ended in a kid making us a strawberry shortcake dasher with a TON of hot fudge. I politely said I believe there was a mistake. He said all dashers come with hot fudge (not the case per the menu and website). He remade it for us, this time forgetting the pound cake part of the dasher, and attempted to charge me a second time for a remake item before a more capable worker said donât worry about it. We would like to continue coming here, but this place needs to find some more enthusiastic and CAPABLE employees.
Lindsay H
Last 3 visits soft serve machines were down and the girls working were unfriendly and RUDE.
Paul Dasilva
Good service good soft serve.
Atmosphere: 5
Food: 5
Service: 5
Ronnie Adams
Very friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Soft Serve
Jon Crowley
Great Summer memories made at this place! The ice cream cakes are the stuff of legend.
Atmosphere: 2
Food: 5
Service: 3
Margaret Furman
Very clean. The ice cream is the best soft serve. The server was weird. I had to wait and I was the only one there. I didn't leave her a tip. She was terrible.
Good ice cream đ¨ y good attention
I really wanted to like this Carvel location, but after several visits, itâs clear that things just arenât improving. The staff consistently come off as rude and uninterested. Itâs uncomfortable as a customer to feel like you're bothering someone just by placing an order.
As for the ice cream and shakes, unfortunately, theyâre pretty much always a letdown. The shakes are more like melted milk with a hint of flavor, and the soft serve is just as soupy.
Carvel used to be a treat, but this location has completely missed the mark.
Great ice cream
Small cake almost 30 dollars the price is little bit high
We LOVE the ice cream here, but every time we have come recently has been unpleasant. Rude high school girls who clearly donât want to be there, who every time will claim the soft serve machine is somehow always down. Our final attempt coming here ended in a kid making us a strawberry shortcake dasher with a TON of hot fudge. I politely said I believe there was a mistake. He said all dashers come with hot fudge (not the case per the menu and website). He remade it for us, this time forgetting the pound cake part of the dasher, and attempted to charge me a second time for a remake item before a more capable worker said donât worry about it. We would like to continue coming here, but this place needs to find some more enthusiastic and CAPABLE employees.
Last 3 visits soft serve machines were down and the girls working were unfriendly and RUDE.
Good service good soft serve.
Atmosphere: 5
Food: 5
Service: 5
Very friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Soft Serve
Great Summer memories made at this place! The ice cream cakes are the stuff of legend.
Atmosphere: 2
Food: 5
Service: 3
Very clean. The ice cream is the best soft serve. The server was weird. I had to wait and I was the only one there. I didn't leave her a tip. She was terrible.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: The Original Soft Serve
Restaurantji Recommends
Great ice cream !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
It's Carvel, what else can you say. Always happy customer service!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Birthday Cake
Love this plac, people are nice they even messed with my kids great place and who doesn't love ice cream cake.
Atmosphere: 5
Food: 5
Service: 5
Been years since I had carvel.. best ice cream
Atmosphere: 5
Food: 5
Service: 5
Wednesday is the best time to go
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